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Personal attention & positive response
Quite and very friendly
Everything. Polite and friendly staff, good food, lovely room
Location for getting to Paderborn Airport
Hotel was modern and clean. Beds require 2 pillows per adult which is expected by UK customers. Lack of Tea/Coffee making kit was not good.
great breakfast Extremely small room. Overpriced for the facilities available.
Good location, good size room, everything working, good breakfast
i was staying there to see a friend, so was ideal as easy walking distance into town
fresh atmosphere, friendly helpful staff, breakfast excellent standard of evening meal not great
It is a good business hotel For the second time staying here they tried to charge me more than i had agreed on booking.com. They did change it when I got my e mail to show them. Luckily I knew what I'd agreed to pay.
Would like coffee/tea making facilities in the room
The staff in the bar where I took a meal in the evenings could not have been more helpful and spoke good english as did the desk staff. I was there for 8 days after extending my stay and my bedding was not changed once. Also you have to tell them if you are not taking breakfast as you get charged. I was also charged for parking but they did take it off when I explained that I did not even have a car. It is a bit of a walk into the centre.
Quite nice hotel as four stars. Room is clean and big. No wireless internet in the room. I live in two nights, but the second day, I find out the towel and tissue box are not changed in the bathroom. Drink and snack in the room need to be charged.
Comfortable room and good breakfast. Indoor pool excellent Was told by reception that restaurant was open to 22h but then told - later - we could not eat there because it was a special evening and fully booked. Had to eat in smokey bar.
Comfortable and peacfull place to relax as well as working from my room I had no robe in my room
The check out time is alot more realistic compared to other hotels Ive stayed in. The breakfast buffet is value for money as also not finishing until 11am means you can have a nice lie in.
Easy and polite check in, Pool, Sauna and upgrade. Coffee in lobby nice touch. It was actually a perfect stay!
Location was good and the staff very helpfull I would have liked to have facilities in the room to make a drink at any time
I liked the view from our room over Paderborn and the relaxed approach of the staff. I would have liked to have had tea/coffee making facilities in the room.
the location to the city centre was the main reason i booked there the bathroom was very small
The staff were friendly and it was a great location
Clean modern hotel in city cetre with excellent welcoming staff
the meals were superb, the staff were really helpful & friendly, the rooms were cleaned every day, superb view from our room;706
Sincerest thanks to the lovely englishman who stayed up late at reception to welcome us into the hotel. No criticisms really - freshly squeezed orange juice for breakfast would have been nice and also a non slip floor in the shower tray!
Very quiet at the time of our stay, which was a bonus! Very wide choice for breakfast despite the apparent small numbersof guests. Staff very friendly & helpful. Nicely maintained grounds. No tea making facility in bedroom. Spa treatments very expensive.
Dispite the very few guests (sunday), all facilities were available, and all personel were helpful and kind. Even the breakfast buffet was fully available for one or two guests..
The staff was very prompt and helpful Concept of double bed -two single beds joined together with single matresses,Need to have tea/coffee making facilities.
We arrived very late & left early - simply a place for us to sleep when the drive home was too far. However, we are regular travelers and know good quality for the money. We had two nice rooms for a very reasonable fee: a single room on the front side facing the parking lot for 80 euros & a double room on the back of the hotel facing the golf course for 100 euros - obviously ask for the backside if you are staying any length of time. It does have a large function room and, if you are a light sleeper, you may want to ask if there is a party scheduled before making your reservation or make sure your room is far from the action. The breakfast buffet is very nice - smoked salmon, prosecco, good scrambled eggs, etc.
Very quiet. Nice mixture of old and new. None
Nice room and building. We arrived just a few minutes before the latest check in time (due to roadwork on Autobahn) and when we two times, 1 hour before and 30 minutes before, try to call them, they neglected to answer the phone (which was apologized later). That caused us more stress than we wanted, since we had to drive faster to get there in time.
The staff is plesant and efficient. They apologised that there was no menu in english and quickly located someone in the staff to sit with me and translate what was in the menu. This is *Service*. The rooms are spacious and comfortable. The hotel advertise free WLAN, but it requires them to generate a voucher to log in to the system and this is not done unless you ask. The WLAN then blocks outgoing VPN connections which was somewhat irritating. I can work around it easily enough, but I did not expect to have to do that.
The accomodation wing has only recently been opened and the room was beautifully appointed. The restaurant was excellent and there was a first rate sauna as well. Convenient for Paderborn and the army camp at Sennelager Nothing
The staff could not be more friendly or helpful. I shall certainly return.
I liked the place where it is situated, breakfast was very good
Great room Broken down sauna
Good quiet location in the centre of Olsburg. Excellent facilities and food. Lovely gardens. Parking could have been a little nearer but not really a problem.
the room, breakfast,
thye location is in the centre of town and excellent quality of hotel
very clean and tidy room
Cleanliness, proximity to Paderborn's city centre
Reception was only open until 14.30 on Sunday
the quiet rooms, the honesty fridge
centre of town did not speak english
We attended the British Fest ,and went down memory lane by meeting with ex Army pals from the 1980s We went for Breakfast on the Sunday , The Standard of the food for the money spent was poor the scrambled eggs were cold and the bacon was very greasy .
cleanliness / choice of food at breakfast
the hotel was very clean and the breakfast was lovely. the location was perfect.
Very good value for money
I liked pretty much everything about your hotel really. Well, the minor inconvenience there was the entrance renovation work in progress but I was informed about it in advance, thanks to the hotel administration. Thus there were no unplesant surprises at all.
Good accommodation as described
Courtious welcome on arrival, Very clean, well organised, relaxed arrangements for breakfast. There was nothing I disliked, but I do look forward to when all hotels are smoke free.
Warm, and friendly, clean and welcoming Tea/Coffee making facilities in the room.
The friendliness and cleanliness of the hotel No, it was all very good indeed
Clean, convenient for the old town and easy car parking. No
The hotel was in the heart of the town it was 34km from the airport and only way to travel the hotel was by taxi
The restaurant, the comfort in the room the room was not non-smoking as requested
Food was excellent
A very friendly relaxed hotel. Staff were helpful and polite. resturant was excellent, with good quality value for money well prepared and presented food.
The hotel is located in the area of nice nature, surounded by parks and clean quiet streets. No traffic noice, easy to find it. For my work with computer I need connection to the nettwork. I was not able to connect to the wireless nettwork.
Modern, close to amenities, great breakfast.They have a nice bar/restaurant and a beer garden. We had difficulty connecting to the wireless internet and staff did not or could not explain what to do. Wanted to use the bicycles and was told by the only employee we could find that they did not have the key to unlock them.
I had stayed in Stadthus on a short business/holiday trip with my husband in Sept 09. We liked it so much that when I needed to do a short solo business trip there was no question of going anywhere else. Overall I consider it excellent. I like the hotel very much but as a solo occupying a double room it is a little bit expensive.
This hotel was an excellent find. It is at a central old town but quiet position, had a night porter on duty to let us in at midnight, a beautiful large bedroom, excellent breakfast, very helpful staff and stored our case for us on day of departure. The room we were allocated does not have lift access - a difficulty for my husband who has mobility problems. There are other rooms which have lift access. I had not asked in advance and staff were willing to move us but we did not want to give up our lovely room!
Staff were absolutely brilliant and the hotel was spotlessly clean No tea or coffee facilities in the bedrooms
The hotel was located centrally for the city and the staff were excellent and could speak good english
A family run traditional type of accommodation with character and charm. The staff were very helpful and friendly
Great location, quiet position,large room and spacious bathroom. the breakfast was execellent. very heppful staff. -
The Hotel is in a good location for Paderborn city centre, an easy walk to loads of restaurants and shopping. A large parking area is also nearby at a cost of 2.5 euros for a day ticket. The internet was very intermitent and did not work at all in the evenings, this was a dissapointment
The staff was extremely helpful, courteous, efficient and friendly.
Location in relation to the airport. The cleanliness and facilities of the hotel.
Friendly, helpful staff. Quiet room, nice view. Good meal in restuarant and excellent breakfast.
Great location, right by the airport. Excellent buffet-style breakfast. No tea/coffee making facilities in the room. The supplied information pack within the room was entirely in German, no English version. In an airport hotel I would have expected translations into English at least.
Our room was very clean and comfortable; staff - especially at the reception desk - were very friendly; you can have great dinner here; breakfast buffet is of great quality, lots of fresh fruit for example. We were only here for one day to visit the Wewelsburg, but the view on the surrounding area is absolutely lovely, you can probably do some nice walks here as well. We were a bit worried about noise, because it is close to the airport, but we did not hear a thing.
Only in the Hotel for 6 hours but the check in/out staff were very cheerful(even at 12.30am), helpful could not ask for better reception. Rooms pleasant and clean.
Very closs to airport and nice view of back yard I couldn't success to connect internet (at room by cable, at restaurant by wireless).
I enjoyed the breakfast and the fact that the premier package included all of the pay channels. While I enjoyed the movie selection available while I stayed I noticed a decided lack of variety within the week, granted most of the movies shown were new hits, but if a few others were available throughout the day I'd have been more willing to rebuy the premium package
staff on arrivel were excelent on arrivel no coffee making facilaties was a late flight in and a coffee/ tea would have been very nice
Comfortable and clean ,quiet location. No everything was good about the place.