Nice staff, nice breakfast
Comforter on the bed was filthy, hotel was under construction/renovation, toilet backed up so staff gave us a plunger instead of sending a staff member.
It was under renovations, very bad
The price was competitive.
The hotel was under construction and was noisy and dirty.
This hotel is focused on customer service and they rock! Sales Coordinator is an asset to this hotel. She makes you want to move in and stay. The hotel was under renovation, but staff was so nice we didn't worry about the renovation.
There was nothing we did not like. Renovation was going on, but staff went out of their way to make sure we were comfortable. Hotel Employee checked with us twice to make sure we were having a good stay.
Customer service was wonderful.
Most if the staff members were great! The beds were very comfy and the hotel was very clean despite being in the process of renovations.
Walls are very thin. You here everything! At 6:30 one morning a dog was yapping nonstop. At night you could here people talking and slamming doors in the nearby rooms.
The. Friendly staff,
The hotel was under construction for a remodeling and there were some inconvenience associated with that, coffee corner was a nice touch but coffee was cold in the afternoon, back patio was dirty and dusty. They should tell you at booking about constructi
The location was what we were expecting
King suite had no bathtub, booking info did not disclose that. Had to move to double to have tub. Bed had torn sheets, lacked cleanliness. Most of hotel was under renovation. Banging in early morning outside. Would not go back till renovation complete.
I liked the complimentary breakfast.
Room was nice and staff friendly .area seemed safe
ice machine on our floor didn't work and construction going on
I liked our room and the customer service
I didn't like that their were blood stains on the covers in the elevator (they are renovating), the pool was down, it was extremely hot in the hallways and the first room that we were put in the TV would not work.
Pool was not open; no apolgies made about it. Air conditioner went out within an hour after our arrival.
Nice hotel, Clean, housekeeping was very helpful.
Was a little construction going on, but really wasn't a factor, just annoying if around during the day. The beds were in need of being replaced in my opinion. ( a little on the lumpy side ) TV did not work so they switched rooms to one that worked.
The night clerk was very helpful
Pool was accessible due to repairs
Staff was adequate but not overly friendly or helpful unless you specifically asked.
Convenient to our family who live in Buford, Georgia. Public places seemed clean and the breakfast was adequate.
Room was not ready when we checked in. Room has a somewhat musty, almost moldy, odor in it.
Nobody tell me the hotel was in remodeling and even the rooms had no curtains only paper stuck to the windows and how it is possible that the hotel wants to accommodate people in this kind of rooms.
It was under construction and didn't get much sleep.
I like the location.
The dog barking all night. Hair in the tub . Not enough towels. Construction going on and limited parking.
The room was spacious and staff helpful.
The breakfast was not as good as I have had at other hotels.
Bed was comfortable
Room was not up to oat at all . Wallpaper coming off. Mold in shower ceiling tv picked up one channel breakfast coffee cold . Toaster broken
the friendliness of the staff
the swimming pool was closed due to renovations and I was not informed prior
I was very impressed with this hotel. The price was great, the whole place was nice & clean. The employees were friendly. We went for a girls weekend to shop at the Mall Of Ga and the hotel was very close and easy to find which is exactly what we wanted.
Pool was broke I was told owner didn't want to fix it and had been broken for over a month also cigarette butts all over the place when you walk in TV didn't work right and room smelled had to get 2 different rooms breakfast was cold
The room was nice and bigger than I expected.
I chose this hotel because it had an indoor pool. I have two kids and a pool would help with the boredom. I called and confirmed, but when I arrived I was told it wasn't working but it would be that day. The pool was never fixed while I was there.
I have stayed at this motel several years and have always enjoyed my visit. i really like the location and the motel was clean.
We could not use the pool due to them having some problem with the dorro and they could not get it looked at until the next week. The room I booked stated that the room had a sofa bed and slept 6. There was not a sofa bed only a single chair. See below
breakfast-waffle machine turned off before 9am.oat meal lumpy,some tables not cleaned