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Generally well run, friendly and human. Good food - standard pub food and slightly more adventurous things both well done. Nice location - good evening walks around. Nice that the bedrooms are in a separate wing away from any possible pub noise. On one occasion our room was not cleaned and the beds weren't made, apparently through an oversight. But as soon as we pointed this out, it was fixed. Though the rooms are new, there is insufficient ventilation - there is a skylight but it is too small and too low down to really provide much of a current of air, so the room overheats during the day and takes a long time to cool at night.
The Red Lion is very well appointed. The rooms are modern and spotlessly clean. The restaurant is excellant. None
The restaurant and bar staff were very good and helpful. I had to leave before breakfast and they organised a breakfast tray for me the evening before. When I arrived I was told they were closed (meaning the pub) and the lady who met me when I explained I had a room booked made me feel that I was an interuption to her busy day. She showed me my room and left very quickly.
We just wanted a night away with a restaurant on site - this fitted our requirements perfectly because we had a delicious meal and spent the night in a very comfortable room which was detatched from the pub therefore nice and quiet. Breakfast the next day was also good. The staff were extremely friendly. There was only 1 member of staff doing breakfast and seemed to struggle a little to serve everyone.
Nice hotel, peaceful settings, friendly staff, good food, perfect for exploring Duxford.
Bedroom was beautifully finished and furnished. Food delicious. Nobody available to check me in on a Sunday - this is not prominent enough on booking confirmation (it is one of last items) needs to be nearer top of the list so people are more aware of this.
Good room, good facilities. Nice to have a king size bed rather than a standard double. Parking good. Nice quiet location in village and rooms separate from the pub so again nice and quiet. Not a big choice for vegetarians. Didn't like the two options available though didn't ask if they could do something else. Extra pillows would have been good and Tv reception not good for bbc1.
wonderful friendly staff and good food well cold showers in the morning and a late start for breakfast at 07.30 (all the guests were queueing for the excellent breakfast)
Very helpful staff, good accomodation, relaxing surroundings and excellent food. A cut above your average inn accomodation. Do partake in the pudding club and/or chef's tasting menu when available.
Wonderful staff! Great food.
The staff were Great ! The room was very new and modern and the food was top notch. The setting and the beer garden was very good also.
helpfullness of the staff postion of our room
The room and the evening meal in the pub N/A
Considering the price per night, I feel the hotel could do with internal updating
Comfortable for an excellent price Single glazed windows without security features, ground floor window could be easily opened fully by an intruder, should you have the window partially open for ventilation.
The staff at the feathers were very pleasant and the atmosphere in the pub was fantastic. Cosy log fire on a cold night. Very clean room as well.
A good choice of food and the staf were very helpful
The bed was probably the best bed ever. You just didn't want to get out of it! Bar closing at 11 pm. No opportunity for hotel users to have late drinks.
Availability of Wifi, very comfortable.
warm friendly relaxing very self contained- pub atsmospher good food excellant staff
Charming exterior, nice location, welcoming bar area, room clean. Overpriced for the service offered - �96 for very small room and no breakfast incl (didnt stay for breakfast as �8 x 2 seemed expensive on top of �96 for very basic room). Shower curtain in bathroom was dirty and mouldy - strange as supposedly hotel just refurbished staff were efficient but not particularly helpful or enthusiastic. Check in was somewhat confusing as not immediately obvious where reception was located Map on hotel website was unhelpful. Entrance to car park is concealed and the roads in the area are part of one way system
quietness no plugs for electric razors in the bathroom
Staff were pleasant and helpful Problem with shower, would not turn off properly
Unpretentious Food not great. We only had breakfast.
Very little No heating, no hot water, faulty kettle, faulty shower, shower tray overflowed
Ease of Parking and location. A birthday function was in full swing on arrival with a loud disco going until midnight but reception told me they couldnt change our allocated rooms to quieter rooms. Choice of Breakfast cereals limited to coco pops. Fresh fruit would have been nice at breakfast.
This hotel had plenty of "old world" charm and was located in the small town of Royston which had some interesting history to offer, particularly its cave, as well as being surrounded by pleasant countryside near to the city of Cambridge.
The period features, wonky floors, fresh clean bed linen, plenty of hot water for the showering. I couldn't fault the cleanliness of the bathroom. I thought the room was rather basic and small for a "Superior" room. I would prefer "real" milk and hot chocolate in the tea making facilities. The kettle also didn't boil but switched off too soon.
It was convenient for my requirements. The hotel entrance and car par was difficult to find and the hotel itself was drab and dreary inside. It smelt of cigarette smoke. There was no-one at reception when I arrived and no bell available to call anyone.
Uncomfortable, soft bed.
Very very noise in the morning (0500 AM) due to delivery of goods.
A definite olde worlde feeling but with modern conveniences.The location is in the second most important Hertfordshire town for old buildings.We came here to celebrate New Year, there are excellent restaurants near by offering a great choice of styles.It really worked for us listening to the old year being rung out in the town square.
I liked its auhtneticity. I felt I was truly staying at an English country inn. The Sun Hotel has character and personality, including being the home of a folk music club, a treat I enjoyed to the utmost. No.
The generally relaxed atmospere and helpfulness of the staff made for a pleasant stay; the food was very good too. There wasn't anything that I really didn't like.
Fantastic location in heart of Hitchin. Trip was to co-incide with a visit to The Market Theatre which was just next door. Its the location that makes this so good and it is also fabulous value for money with a really good breakfast on offer. Main lounge and bar area in hotel very attractive and comfortable. Friendly staff. Probably the noisiest room I have ever stayed in. Woken up in the night by people in the courtyard several times. Then at around 4.30am next morning by bins being emptied and deliveries? and then again by cars outside and doors slamming. TV in the room was very old, no remote control and terrible reception. Also the bathroom had a broken shower riser and only one bath towel and one hand towel for two guests, the door was also very stiff. Finally the room was very hot with no air conditioning, forced to open small window which made the noise from outside even more obvious.Also service at the hotel bar was very slow. Having to keep approaching reception for staff. Parking facilities a bit limited for such a large hotel.
Town centre position and the room was on the ground floor as requested Because of the courtyard being used by many drinkers due to good weather and also a private function there was a lot of noise
convenience went to Hitchin Folk club concert which is situated in the Sun Hotel Rooms and beds are small, our room was only set up for single occupancy
Its a brilliant convenient location to Hitchin village The ventilation in the bathroom wasnt good, so the smell in the bathroom and consquently in the room was not nice. But I have stayed in this hotel before and it was very good so I think it was just that room.
The hotel is quite lovely with a nice pub restaurant. Great value for money! Our room was filled with music and heavy bass from 7pm on saturday night. (From the disco next door) It did finish at 11ish but if I had wanted to relax in my room before dinner or watch TV I wouldn't have been able to. The room and corridors could do with painting. Breakfast was also a shambles. There were not enough staff and the waiter that was running breakfast was obviously annoyed and wasn't very polite or helpful. I had to ask him for everything and it seemed like we were being an inconvience. They seemed to be short of staff altogether as we had to wait 10 minutes before anyone came to reception (we eventually went to the bar to get someone!)
It was very old and had charm and the bed was comfortable. The corridors needed redecorating. My husband could not stand in the shower (it was too low) the loo roll was hard and there was no courtesy shampoo and conditioner in the room.