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Our stay there was great, other than the fact that TWO TIMES the cleaning staff opened the door, without even knocking, prior to checkout time, the first of which was 9:30am while my boyfriend and I were still in bed, asleep.
Room's were clean and the beds comfortable. They advertise a pool, but its more of a large bathtub, don't expect to go swimming. As mentioned in previous post, the staff is not friendly..
Interesting venue, good location. Service wasn't great, ceilings and walls are particularly thin, making it too noisy at times to sleep. Especially, with some young dork band, relentlessly body slamming each other in the room above from 3am to 7am in the morning, before going swimming in the pool, fully clothed outside my room at 7.30am. The staff seemed to be oblivious to this.
there's a great vibe about this hotel. and the best part is, if you find yourself in hollywood and not sure where to go, you can pretty much party in the lobby! also, mini bar items are super cool and fun. not enough space to hang clothes! the mini bar location is cool but not practical.
The location was very central. The staff were very friendly and attentive. The floors need updating. They made very loud creaking sounds. It seemed like the guests above us were going to fall thru the ceiling onto our bed. Guests in a nearby room partied on their deck at sunrise and were very loud.
The walls are very thin, you can hear everything going on in the room next door..
Location and pool area. Comfort, price, room condition, a dog park right next to the hotel that bothered like hell!
Had a good stay. Will definitely stay again. Bathroom was a little diry when I arrived. Food i thought could be better.
I liked the location. It's very central to Hollywood and West Hollywood. This hotel is very noisy. The rooms are very spartan, and this is not a hotel for people not there to party into the wee hours.
upon arrival the front desk staff was a bit testy with me and made me wait past 4pm for my room after i had been on the road and on planes for eay too long. i got cut off by a gentleman when i tried to talk in a stern voice i got name and reservation? not even a hi, how are you doing today? location for price isn't too great anymore, elevator was out one night, no one really asks if you need anything, maids don't speak english but at least they smile. not worth what i paid. ridiculously overpriced. i asked about restaurants and all they wanted me to do was order from their room service. had problems getting on internet in room.stayed there yrs. ago, quality of service has gone down. when i arrived no one even asked if i needed help with bags.
Great service, fun times, great parties and very comfortable and clean.
The design of the hotel and the rooms was extremely appealing. The staff was nice and helpful
A little weird
Price Thin walls, loud, beds as comfortable as the floor. Hallways smelled. Terrible parking.
It was 7 minutes from Universal Studios Hollywood. The room appeared to be really clean. Their very small parking garage was full. There wasn't any street parking available. We had to park down the street and pay $25 to park in that lot. For that $25 more, we could have stayed at a much nicer hotel that had parking for us. We were trying to save money by staying here and it cost us more because of parking.
Nothing especially when you end up paying way too much to stay in a crack house There was no parking is there were people screaming up and down the hallways there was smoking in non-smoking rooms and when I woke up in the morning for the little sleep I could get there was throw up in the hallway and none of the employees had any idea I was even there not worth it never stay there again.
the location (walking distance to subway stations), the friendly staff, the rooms hollywood blvd
Nothing Parking was unavailable. Website said there would be parking. I use hotel.com a lot (need a room tonight) however I no longer will use unless I get a refund
Location No parking
Parking was horrible
Clean room, friendly staff, close to Hollywood Blvd Nothing
Beds extremely uncomfortable and staff not very friendly at all. I attempted to call the front desk several times when we first arrived but no answer what's so ever (almost as if the guy at the front desk avoided talking to me)
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Carpeting was stained and looked old. Refrigerator needed defrosting and cleaning. Freshly painted room.
The staff was pretty fast to respond, when we knocked their window. The odor in the room was really bad. My clothes and all my things soaked that smell. When we entered the room, there was good amount of leafs and dirt on floor. I think there are no bed bugs, but I spent some time searching for them in bed and clothes.
I did not like the room at at all. There were scratches all over the walls and headboard. There was a bullet hole in the wall. The door did not actually close completely so the room was incredibly loud next to the street. There were broken windows.
A nice room with two queen beds which were very comfortable. Air conditioning worked fine and it had a flat panel TV with several HBO channels. It had a table with two chairs and a refrigerator and microwave so if you needed to eat in you could. Since I am a soft down pillow user, this motel (and almost any motel or hotel) had pillows that were like rocks. I bring one of my own pillows whenever possible. The closet was huge but situated behind the table and chairs, so difficult to get to.
Only thing good TV. This a Motel Lodge did not have a phone or and shower that was broken and knew about it and did not tell me the water was very HOT no cold water. The Owner son said they knew about had a Plumer come out and said it would be fix Monday. Not even a discount
Clean. Quiet. Friendly staff. Great TV and cable selection. Neighborhood was pretty bad. Nice mcDonalds and Taco Bell right across the street though. Refrigerator smelled bad. No place to sit outside.
How close it was to where we were visiting, quiet, price The bed...it was way too hard. The floor was easier to sleep on
Location is good - 45min walk to Chinese theatre via Sunset or Hollywood blvd. Free WiFi internet. If luxury is not the goal, then for a fair price it is an acceptable choice. Sheet in the bed had a dark stain. Long hair in the bath tube. Price could have been lower.
Convenience in location Door key didn't work, Had to change rooms. Light in bathroom didn';t work properly
The rooms were all remodeled and have a modern feel to them. -The water pressure and temperature of the shower were spot on. limited spaces for parking at this hotel means that for their guests they have to double park behind cars or park as far as a few blocks down the street for parking. Staff are not friendly nor welcoming and I felt as if I was a burden to them for checking in and using their hotel. Area of town where the hotel is located is not the greatest neighborhood where you certainly do not want to be out walking by yourself late at nite. The beds were too springy and light and would make the most noise even with a little movement. The hotel was too close to a major street so we heard sirens, car backfires, people yelling, and more every nite.
the room was dirty , and it smells bad
Location Horrible parking
location, free parking not clean enough on corridor, smell
leaving it one hour after i checked in The bedbugs. The Minuscule room. The bedbugs!
It was very close to the Bowl. The parking was secure and available, which is very nice. The pool was very clean and nice. The rooms were also very clean. The room door closed questionably. The deadbolt felt loose and the door still uses a traditional key, not an electronic key. There was also another door in my room, that would have been to an adjoining door, except it was at the back of my room.
Tony at the front desk was terrific The location to the Hollywood strip is perfect They really have good fresh donuts every morning Secure underground yet limited free parking All at a reasonable price Needs some TLC Parking gate code was difficult to use TV reception is challenging on many stations
The location is perfect, walk of fame and restaurants are around the corner 5 minute walk. The parking is free and under the hotel with gated doors avery big plus. We were very surprised about how our rooms looked like after reading all the comments, the rooms where almost like new, we had room 216 and 217 and they were very clean with good beds. How the other rooms look like we dont know.
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Nothing Nothing worked. There was no cable TV, wifi barely worked, barely lukewarm water, only four outlets in the whole room, 3 of which were for TV, fridge, and AC. No table or chair to set up laptop, super small room.
This guest did not leave comments about this hotel.
Location. It was just what I needed Staff, not as friendly.
The room was clean and spacious. The staff was wonderfully helpful. Parking was secure under the hotel. It was close to Universal Studios Park. I would stay here again.
Good location, staff was nice Room was not the best of cleaniness. I got bit by something in the bed 8 times.
Location! Pool not working! Noisy!
Neat and spacious room. Parking space was not clean.
Overpriced. Pictures don't reflect the rooms. It's definitely false advertisement
No ice or vending machines.
Just an ordinary motel - nothing bad but nothing extraordinary good as well. A quiet place and clean bed to sleep - just what I needed. A coffee machine is a pleasant bonus ) Despite the fact that it was the cheapest motel in North Hollywood I could find it's still overpriced - like all accomodation in LA. Wi-fi signal isn't so good.
Clean and spacious room. Good value for money. Breakfast area was small and options limited.
Everything was great... The size, the bathroom, the noise was non-existent, a fridge and microwave.. The check out time is NOT noon as stated on the bill, email, receipt, etc. It is 11am. I even asked when I got there to make sure and was told even by staff that check out is noon. I was out most of the night with my girlfriend and got back around 3am, went to sleep at 4am. I woke up to a phone call from staff at 10:45am that 11am is check out. I checked the receipt and told him it's clearly printed that it's noon. He said "no" that the maids need time to clean the rooms and check out time is always 11am. This is the same guy that when my girlfriend arrived to the hotel before me refused to let her check in (despite both our names were a part of the guests and later got resolved by the next guy's shift. (She sat in her car waiting and the next employee was happy to let her check in and doesn't know why the previous guy didn't.) This is the only experience that I'm really pissed at is that I paid for a given time and that it was abruptly changed without warning. (And through no fault of my own).
Very helpful staff who even allowed us to leave our car parked after checking out. Comfort ok, clean, proximity of the metro station to visit Hollywood. We felt the area not safe at night. Breakfast and breakfast area ok.
Great location, only one block from Metro station in Hollywood Blvd. Bathrooms are a bit old. Elevator old and slow. breakfast very poor!!! Staff in lobby booked transfer to lax but was confusing and everyone told us different rates. We ended up going with an Armenian driver who overpriced the drive by 10$!!! Please note you can arrange trasnfers with Super Shuttle which is much ceaper and convennient.
The location was very convenient to attractions in Hollywood and the party I was going to. The internet connection - there was suppose to be free wifi - didn't work which was annoying.
Shops and (fast-food) restaurants nearby. Near crossing Sunset & Hollywood blvd. You can see the Hollywoodsign from the hotel Breakfast was minimal
The room heater wasn't working. Breakfast spread wasn't great. Felt like it was a make shift type of arrangement.
Once my AC wouldn't work, then call the front-desk, and the problem was solved soon after. I can say that was cool..... If there is something I didn't like about your place is definitely the breakfast,and the breakfast area I could say that was really poor.
location, WiFi in room, room size price
the location was nice, just up the street was the Metro station, and was close drive to downtown. There were no towels in the room when we got there, when we asked the staff, it took quite a while to actually get them, and there was a large bug on the wall, looked like a cockroach.
Nothing. It really needs improvement in comparison to other hotelsl/motels. No hair dryer, no mattress covers under the flat sheet (no fitted sheets), no coffee maker. The mattress needs to be protected and fitted sheets have to be bought. The man at the reception was very unfriendly.
The staff on the front office were really effective. The location is good. The room was small for two beds. The price is a little expensive for a simple hotel.
easy access, clean, and quiet decor a bit dated
I had a big cock rouch in my room
This hotel needs a total makeover. The plumbing was terrible and all faucents leaked. The carpet probably had bed bugs in it and the bedspreakds had holes in them. The faucets leaked all night long. The shower head was totally broken. It was a pithole that i'd never go back to.
The person at the front desk was efficient, polite and helpful. He recommended a very good restaurant which was reasonably priced. It was near our destination - the HFFestival - Arclight Theater.
not much old and shabby stunk of smoke no fridge or coffee making restraunt not open and it was too small.
The room was clean and nice and the gentleman staff was very helpful a little over priced but worth it in the long run
free wi fi for info that is not available at the desk. the hotel staff were unfamiliar with the local transport and we ended up at the wrong side of town. a local bus/ train map would be helpful. also restaurant is not open sundays, so if you stay over the weekend you miss breakfast. its also a bit too far to walk to the main part of town everyday.
I liked to location of the hotel, close to Hollywood Blvd west and close to the highway exit. I didn't like the personel at the reception desk; they kept shouting that we could not check in without a printed confirmation (that we didn't have because we were travelling and booked one night before). The room was not clean; there was lots of dust under and on the tables. The breakfast was very limited and there seemed to be a fixed number of breadrolls for all hotel visitors.
Location, price, cleanliness, staff was nice. Really nice bathroom. And the toiletries were cruelty free! Thumbs up! No alarm clock in room. Wish there was a coffee maker. Plastic chairs and cheap table were odd.
Convenient to my meetings the next day. The images of the hotel on the website were far nicer than anything I saw in my one night stay. There was a dog in the next room that had been left alone and barked for a couple of hours until the resident came back to the room. There was no iron in the room. I had to call down to the desk and it took three phone calls to finally get one sent to my room. The continental breakfast shown on the website was a complete fabrication. The real breakfast was a coffee urn and a few pastries wrapped in plastic.
My stay was overall good A little old fashion and sheets had cigarette burns on themn
Next to the freeway, decent price, and there is free HBO. There was one staff member that my friends and I felt very comfortable around. He tried to start a conversation with us about where we're from just to end it with that where we are from are where a lot of "weirdos" are. Maybe he was trying to be funny but we felt like he was making us feel inferior. We asked for a refund on the WiFi (BTW It does not work!!!) and we had to go in and out of room three times to finally give him everything he needed to finally refund us and also after he has helped everyone else. Definitely need to have A LOT of patience with him. The other staff members were more helpful, quick, and efficient.
Staff was friendly, and the price was very reasonable. When I checked in, everything was a little hectic. And there were frightening noises throughout the night. Not that I felt I was in danger, but I didn't feel particularly safe either.
NOTHING! I am traveling with my 4 year old son, due to my Father being sick/passing away. I was verbally abused at this place. UPON checking in, I am told I better control my child. Told to move my car, room smelled like feet, trash on floor. Could hear people in next room having relations, caught owner looking in my car, felt violated, went to get another room elsewhere, came to turn in keys, was told 'no refunds, you crack mom' This lady was lucky there was glass between us..
It was clean and recently painted and remodeled, the air work well, quiet room, great location to suit our needs.
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The hotel looked clean. It's a busy street but motel environment is really quite. There was NO hot water both days I stayed. I couldn't find anyone in the front desk to tell. They didn't do any room service while I was there. Didn't get clean towels. Not very happy about that.
It was very clean and the bed/s were very comfortable. They had a good size TV set and the location was quite accessible. They didn't have a hair dryer available and the room had no soap available...I don't know if this was an oversight or standard practice as by chance we had are own...
Nothing. This was a dump! Disgusting! Thank god i didnt get murdered and catch a disease. You could hear the scum on the walls whispering!
Very nice place, people and location. No, nothing was negative