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Our stay there was great, other than the fact that TWO TIMES the cleaning staff opened the door, without even knocking, prior to checkout time, the first of which was 9:30am while my boyfriend and I were still in bed, asleep.
Room's were clean and the beds comfortable. They advertise a pool, but its more of a large bathtub, don't expect to go swimming. As mentioned in previous post, the staff is not friendly..
room was very clean. Bed was comfortable.
Only four metro stops away from Universal Studios and Universal City
It s a great location, rooms are very clean, good breakfast, staff is so kind, they try to help you in almost all they can, we recommend . All was very good.
Room was clean and comfortable, efficient staff. Good location to reach Hollywood, etc. Very little space to eat breakfast, so we took it to our room. Breakfast itself was very humble (not a lot of choice).
Location and price. Limited parking. Even though we had the hotel-issued parking permit, there was not a parking space available when we returned at 10 pm. We squeezed into a space at the end of the pool. (Not a marked parking space.)
Parking lot was small spaces ran out I tell the fuu at the front desk I need a paeking space you have no more he says park in the side in a dark alley I tell him no its to dark he says you payed for the room not the parking. Nothing and they have a 100 deposit that they say nothing about till you check on
Hotel looks like the set from 'My Name is Earl' haha
Great little hotel in the centre of what's an expensive city - a little out in the sticks, but everywhere is far away in LA. Nice rooms Some of the staff are really miserable and the whole place looks very dated - but it is an absolute bargain for the price.
Conveniently located for my needs The bed was uncomfortable, gave me a backache
Clean and comfortable - also great having a safe for valuables and passports etc No
The fridge is very noisy and the breakfast finishes very early (9:30a.m)
The price Not decent restaurant in the area
not much old and shabby stunk of smoke no fridge or coffee making restraunt not open and it was too small.
Nothing. It really needs improvement in comparison to other hotelsl/motels. No hair dryer, no mattress covers under the flat sheet (no fitted sheets), no coffee maker. The mattress needs to be protected and fitted sheets have to be bought. The man at the reception was very unfriendly.
The room was clean and nice and the gentleman staff was very helpful a little over priced but worth it in the long run
free wi fi for info that is not available at the desk. the hotel staff were unfamiliar with the local transport and we ended up at the wrong side of town. a local bus/ train map would be helpful. also restaurant is not open sundays, so if you stay over the weekend you miss breakfast. its also a bit too far to walk to the main part of town everyday.
It was recently renovated so the rooms were a lot better than the pictures that were listed online. If you need something short term (we only stayed 1 night) this place definitely fits the bill. I'll definitely consider this hotel when I come back to Hollywood. WiFi was a bit slow and had to resort to using 4G on my phone. There's no pool or hot tub.
The person at the front desk was efficient, polite and helpful. He recommended a very good restaurant which was reasonably priced. It was near our destination - the HFFestival - Arclight Theater.
easy access, clean, and quiet decor a bit dated
I liked to location of the hotel, close to Hollywood Blvd west and close to the highway exit. I didn't like the personel at the reception desk; they kept shouting that we could not check in without a printed confirmation (that we didn't have because we were travelling and booked one night before). The room was not clean; there was lots of dust under and on the tables. The breakfast was very limited and there seemed to be a fixed number of breadrolls for all hotel visitors.
I had a big cock rouch in my room
This hotel needs a total makeover. The plumbing was terrible and all faucents leaked. The carpet probably had bed bugs in it and the bedspreakds had holes in them. The faucets leaked all night long. The shower head was totally broken. It was a pithole that i'd never go back to.
The staff on the front office were really effective. The location is good. The room was small for two beds. The price is a little expensive for a simple hotel.
This is an excellent motel in West Hollywood. Taking into consideration the value it offers good clean rooms, free wifi, and parking. You are about two miles from the Chinese theatre which gives you a good walk up either sunset or hollywood blvd. You are also at the entrance to the 101 however traffic is LA is terrible all the time so it's not like you will be speeding away to your destination. The maid service was good and the front desk staff were very nice. It's not an luxury hotel but you aren't paying those prices. I would stay here again if I visit LA.
The design of the hotel and the rooms was extremely appealing. The staff was nice and helpful
Fantastic staff - very friendly especially at the bar and by the pool - very very pleased with the overall experience and will defintley be staying there next time I am in LA
A little weird
Great service, fun times, great parties and very comfortable and clean.
Location and pool area. Comfort, price, room condition, a dog park right next to the hotel that bothered like hell!
The walls are very thin, you can hear everything going on in the room next door..
upon arrival the front desk staff was a bit testy with me and made me wait past 4pm for my room after i had been on the road and on planes for eay too long. i got cut off by a gentleman when i tried to talk in a stern voice i got name and reservation? not even a hi, how are you doing today? location for price isn't too great anymore, elevator was out one night, no one really asks if you need anything, maids don't speak english but at least they smile. not worth what i paid. ridiculously overpriced. i asked about restaurants and all they wanted me to do was order from their room service. had problems getting on internet in room.stayed there yrs. ago, quality of service has gone down. when i arrived no one even asked if i needed help with bags.
Love the showers! The only lounging chair was a beanbag which isn't ideal
there's a great vibe about this hotel. and the best part is, if you find yourself in hollywood and not sure where to go, you can pretty much party in the lobby! also, mini bar items are super cool and fun. not enough space to hang clothes! the mini bar location is cool but not practical.
The location was very central. The staff were very friendly and attentive. The floors need updating. They made very loud creaking sounds. It seemed like the guests above us were going to fall thru the ceiling onto our bed. Guests in a nearby room partied on their deck at sunrise and were very loud.
Great location Bed was squeaky but in sure that could have been fixed
I liked the location. It's very central to Hollywood and West Hollywood. This hotel is very noisy. The rooms are very spartan, and this is not a hotel for people not there to party into the wee hours.
Location Place is old and run down. Place could really use cleaning. Rooms were not clean. Surprise fees were added on without explanation.
The check in process. The free parking. The cleanliness of the room. The cleanliness of the sheets. The plastered up holes in the room. I found a long hair on my head that did not belong to me.
Convenience in location Door key didn't work, Had to change rooms. Light in bathroom didn';t work properly
Location Horrible parking
Location is good - 45min walk to Chinese theatre via Sunset or Hollywood blvd. Free WiFi internet. If luxury is not the goal, then for a fair price it is an acceptable choice. Sheet in the bed had a dark stain. Long hair in the bath tube. Price could have been lower.
the room was dirty , and it smells bad
The rooms were all remodeled and have a modern feel to them. -The water pressure and temperature of the shower were spot on. limited spaces for parking at this hotel means that for their guests they have to double park behind cars or park as far as a few blocks down the street for parking. Staff are not friendly nor welcoming and I felt as if I was a burden to them for checking in and using their hotel. Area of town where the hotel is located is not the greatest neighborhood where you certainly do not want to be out walking by yourself late at nite. The beds were too springy and light and would make the most noise even with a little movement. The hotel was too close to a major street so we heard sirens, car backfires, people yelling, and more every nite.
Old and not updated. Clean and alright for the price.
There was a huge HDTV in the room with cable. Room was a decent size. At least it was cheap. The room smelled like cat urine. The shower had a permanent rubber mat in it that was at one time clear, but had become mostly black. Luckily we had flip flops to wear in the shower. Room did not get cleaned during the day.
Nice small refrigerator, nice flat screen TV, fairly clean. The price was very good, but I got what I paid for and next time I"m going to pay a little more and get a little more hotel. I can no longer say I have never been to a hotel that prominently displays a sign in the office window forbidding prostitution. Not that I've stayed in hotels that allow prostitution... this just has never been an issue. This is not a family friendly hotel. The room was extremely small, the beds were doubles (not queens), the bathroom was teeny, and we kept tripping over ourselves the entire time. This hotel is apparently ran by a family on a very tight budget. We were supplied with two bath towels and two washcloths (for four people); the single hand towel turned out to be the bath mat. The toilet paper was so thin it stuck to anything once it got wet (... you see the problem), and the only toiletries provided were two small cakes of soap that broke once you touched them. The night clerk (to whom I spoke to through a plate glass window with a speaker, where the "no prostitution" sign was posted) apparently was on loan from Disneyland's Snow White adventure--he was Grumpy. It was only 9:30 pm when I checked in; I'd hate to see how he treated a late check-in. I stood outside shouting into the speaker and ended up spelling words so he could understand. He freaked his shiz when he found out I had children. Again, not a family friendly place.
No ice or vending machines.
Just an ordinary motel - nothing bad but nothing extraordinary good as well. A quiet place and clean bed to sleep - just what I needed. A coffee machine is a pleasant bonus ) Despite the fact that it was the cheapest motel in North Hollywood I could find it's still overpriced - like all accomodation in LA. Wi-fi signal isn't so good.
Clean and spacious room. Good value for money. Breakfast area was small and options limited.
Neat and spacious room. Parking space was not clean.
Everything was great... The size, the bathroom, the noise was non-existent, a fridge and microwave.. The check out time is NOT noon as stated on the bill, email, receipt, etc. It is 11am. I even asked when I got there to make sure and was told even by staff that check out is noon. I was out most of the night with my girlfriend and got back around 3am, went to sleep at 4am. I woke up to a phone call from staff at 10:45am that 11am is check out. I checked the receipt and told him it's clearly printed that it's noon. He said "no" that the maids need time to clean the rooms and check out time is always 11am. This is the same guy that when my girlfriend arrived to the hotel before me refused to let her check in (despite both our names were a part of the guests and later got resolved by the next guy's shift. (She sat in her car waiting and the next employee was happy to let her check in and doesn't know why the previous guy didn't.) This is the only experience that I'm really pissed at is that I paid for a given time and that it was abruptly changed without warning. (And through no fault of my own).
Overpriced. Pictures don't reflect the rooms. It's definitely false advertisement
location, WiFi in room, room size price
Very helpful staff who even allowed us to leave our car parked after checking out. Comfort ok, clean, proximity of the metro station to visit Hollywood. We felt the area not safe at night. Breakfast and breakfast area ok.
Once my AC wouldn't work, then call the front-desk, and the problem was solved soon after. I can say that was cool..... If there is something I didn't like about your place is definitely the breakfast,and the breakfast area I could say that was really poor.
Nearly from hotel you can shopping . The hotel was expensive for 2 star . For me next time no go.it was not good clean.
The room heater wasn't working. Breakfast spread wasn't great. Felt like it was a make shift type of arrangement.
Great location, only one block from Metro station in Hollywood Blvd. Bathrooms are a bit old. Elevator old and slow. breakfast very poor!!! Staff in lobby booked transfer to lax but was confusing and everyone told us different rates. We ended up going with an Armenian driver who overpriced the drive by 10$!!! Please note you can arrange trasnfers with Super Shuttle which is much ceaper and convennient.
Shops and (fast-food) restaurants nearby. Near crossing Sunset & Hollywood blvd. You can see the Hollywoodsign from the hotel Breakfast was minimal
The location was very convenient to attractions in Hollywood and the party I was going to. The internet connection - there was suppose to be free wifi - didn't work which was annoying.
Excellent location, good value, clean, very nice large format picture of Griffith Observatory in the room - brought the appearance of the room head and shoulders above the typical budget business travel experience. I will definitely come back. Good access to yummy eating in both Thai Town and Little Armenia... Slow elevator, spongy carpeting in hallways - i.e. no big deal...
the location was nice, just up the street was the Metro station, and was close drive to downtown. There were no towels in the room when we got there, when we asked the staff, it took quite a while to actually get them, and there was a large bug on the wall, looked like a cockroach.
Price Thin walls, loud, beds as comfortable as the floor. Hallways smelled. Terrible parking.
Location No parking
Clean room, friendly staff, close to Hollywood Blvd Nothing
Beds extremely uncomfortable and staff not very friendly at all. I attempted to call the front desk several times when we first arrived but no answer what's so ever (almost as if the guy at the front desk avoided talking to me)
Parking was horrible
Nothing Parking was unavailable. Website said there would be parking. I use hotel.com a lot (need a room tonight) however I no longer will use unless I get a refund
the location (walking distance to subway stations), the friendly staff, the rooms hollywood blvd
Nothing especially when you end up paying way too much to stay in a crack house There was no parking is there were people screaming up and down the hallways there was smoking in non-smoking rooms and when I woke up in the morning for the little sleep I could get there was throw up in the hallway and none of the employees had any idea I was even there not worth it never stay there again.
It was 7 minutes from Universal Studios Hollywood. The room appeared to be really clean. Their very small parking garage was full. There wasn't any street parking available. We had to park down the street and pay $25 to park in that lot. For that $25 more, we could have stayed at a much nicer hotel that had parking for us. We were trying to save money by staying here and it cost us more because of parking.
Location Old and worn out
Located just a block away from chinese theatre and hollywood blvd attractions. Free overnight secured parking garage. The hotel is pretty much ran down in all aspects. I think it is unfortunately just bad management as it has the potential to be a jewel...you can tell the hotel had its good years at some point, but today it is just sad. Bad arrangements of furniture in the rooms (meaning large tables and chairs forced to fit small spaces between bed and wall, old and badly maintain wall paper, and really what ,ade me write this review.....extremely dirty. Food was left in the small fridge since who knows when, floors needed a sweep and a mop, dirty windows, with vews of dead plants ... Sad, very sad.
Location, price, cleanliness, staff was nice. Really nice bathroom. And the toiletries were cruelty free! Thumbs up! No alarm clock in room. Wish there was a coffee maker. Plastic chairs and cheap table were odd.
Convenient to my meetings the next day. The images of the hotel on the website were far nicer than anything I saw in my one night stay. There was a dog in the next room that had been left alone and barked for a couple of hours until the resident came back to the room. There was no iron in the room. I had to call down to the desk and it took three phone calls to finally get one sent to my room. The continental breakfast shown on the website was a complete fabrication. The real breakfast was a coffee urn and a few pastries wrapped in plastic.
New beds, linens and brand new bathrooms (spacious too). Staff was VERY nice and helpful the entire time. Very old furniture other than the beds, linens and bathrooms. Hair dryers do not come in the rooms but they do have some in the office upon request.
My stay was overall good A little old fashion and sheets had cigarette burns on themn
Staff was friendly, and the price was very reasonable. When I checked in, everything was a little hectic. And there were frightening noises throughout the night. Not that I felt I was in danger, but I didn't feel particularly safe either.
The price. Clean overall. WiFi isn't free. Little gnats were present in the room. Shower head is too low, and the water pressure isn't great.
Next to the freeway, decent price, and there is free HBO. There was one staff member that my friends and I felt very comfortable around. He tried to start a conversation with us about where we're from just to end it with that where we are from are where a lot of "weirdos" are. Maybe he was trying to be funny but we felt like he was making us feel inferior. We asked for a refund on the WiFi (BTW It does not work!!!) and we had to go in and out of room three times to finally give him everything he needed to finally refund us and also after he has helped everyone else. Definitely need to have A LOT of patience with him. The other staff members were more helpful, quick, and efficient.
That the property is gaurded by gate Location isnt the safest 1 price was to high for a outdated motel
The location . The roaches on the walls. The bed bug bites I woke up to . The bed bug I actually FOUND !
Clean rooms. Quiet after 10pm. Security gate Not much to walk to but not a deal breaker.