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My wife and I thoroughly enjoyed our stay. The Owner was very attentive to our needs and ensured a very happy and enjoyable stay. We will return if at all possible and will recommend to our family and friends
service and food excellant
An excellent hotel. Very good kitchen. Good rooms. Nice playground / swimming pool / river for children. Immediate access to biking and hiking trails. In short, excellent place.
It was very quiet; no traffic noise, no cell phones, double-paned windows. The bedding was inadequate; there was no otp sheet, and the comforter was barely large enough to cover the top of a twin bed.
Piecefull, no disturbing traffic. Good clean air, language knowledge, breakfast was good. No there was nothing in particulair that I did not like.
The location of the hotel is great for a weekend trip, hospitality is excellent and the hotel is not expensive
comfortable room - location - very quiet
Very good restaurant, nice sun terrace.Nice surroundings with cattle and horses. Ideal base for hiking in the surrounding hills and fields. The room was OK, but somewhat boaring.
Nice hotel, regarding the price the rooms were like expected, reception was okay.There are horses wich gives a litle plus for kids.
The location and the quality of the food. The staff were not particularly friendly or welcoming. The menu for the demi-pension was very limited.
Central position in town; friendly staff Relatively expensive; coffee at breakfast comes too slowly ;-), no hairdryer in room, smoking was allowed in hotel
The hotel is not far located from our company. You feel at ease. no complaints
Very good value for money, very nice room and very clean and excellent restaurant!
The breakefast and the staff
Very clean, excellent location with friendly staff. Hotel has available a lot of materials for activities in the area.Very nice swimming pool and sauna for relaxing after good walk or cycling. The prices for using steam room and jacuzzi could be written in the hotel guide.
Nice classy rooms. Lovely swimming pool with nice temperature. Sauna. Friendly and helpful staff. Plenty of choice for breakfast. Value for money.
We stopped at this hotel on the way home from holiday. The beds were comfortable and the room was well-maintained and equipped with good quality furniture and fittings etc. The staff were friendly and helpful. Buffet breakfast was OK. Not the cheapest option for an overnight stop, but worth considering if the budget will stretch.
The Hotel was friendly and efficient providing excellent service.
Friendly owners and staff. Didn't have wireless internet in the room.
The personal was very frindly.
very good service
The location is lovely. The hotel is situated in in a peaceful pine encircled oasis next to 2 small fishing lakes. We arrived in early spring when few plants were in leaf or bloom but it was still very pleasant to enjoy a drink on the terrace. The restaurant is good with dishes well presented and served by accomodating staff. Our room was supposedly for 4 people but we were shocked by the state of it. It was dark and smelly, the double bed was a sofabed and the shower attachment didn't work so you had to shower holding onto the shower rose. It was years away from the romantic room with four poster bed which we saw in the marketing materials. The evening meal and wine were quite expensive in relation to the quality - I've eaten much better for the price in the more cosmopolitan parts of Belgium. Although from an outstanding year I found the best wine on the menu disappointing (probably due to poor cellaring). Breakfast was rather basic after the efforts made at dinner.
Lovely atmosphere and very nice staff
I loved the appearance of the hotel, the dining area, the rooms, and the lovely landscaping. The room was a good size and very comfortable. It was a bit difficult to use the Internet. I had to borrow a special device (which worked great, by the way), but I couldn't do it from my room.
The extremely friendly staff, the restaurant
I stayed there before in 2000 and enjoyed it then. I wanted to take my wife to enjoy the food, location and hospitality, even though it was just a 1 night stopover. It was just as good this time.
Within walking distance of St. Vith but with a country feel Ideal position and service for our dog Would definitely recommend the hotel for an superb country break
People were very friendly. The room was rather small, clean and like the total hotel of a particular old fashioned home style. A warm difference with the cold, clean style of to days modern hotels. The diner was excellent and reasonably priced. Beautifull surroundings. Friendly staff, typical family runned place.
I liked everything. Very cosy and romantic. Also the food was excelent.
Very relaxing, welcoming, comfortable small hotel in an exceptionally beautiful setting with ponds, garden, statues, etc. Quiet and ideal for a weekend break and particularly suitable for older couples rather than families. We certainly intend to return when next passing through Belgium.
Good location for where we wanted to visit. Good quality facilities. Owner/manager? helpful. Plenty of parking.
The room was very comfortable and quickly cleaned. The staff were very friendly and the food was top class. An excellent location for walking and touring generally.
Location was very pretty We arrived at 20:30 and could not get an evening meal
Good location. Bathrooms were very small. Strange bedhead with lights that were of no use. Overall musty smell pervaded the hotel.
Very pleasant and welcoming manager and other staff. We liked it very much. It was slightly more remote than I had previously perceived and in fact is in the hamlet of Lascheid rather than in Burg Reuland, as expected. But after initial surprise this was not a problem.
The location was ideal for a very quite relaxing time. It is situated in an area which is ideal if you wish to travel by car and visit many sights. We managed to stay at the hotel on a special summer rate. If you stay at the normal rate the standard of the hotel is below average.
Balcony and view Bed a bit low. Shower a bit small
Attractive location. Very good food. Comfortable room.
nice clean room with a very nice shower, excellent food, idyllic location sauna and jacuzzi not open after dinner, early dinner
Food at the hotel was good, staff friendly, and rooms reasonably comforatble Jacuzzi and sauna in hotel had an additional charge of 10 euro for just half an hour!
Ideal base for visiting the Ardennes in Belgium and Luxembourg (and some interesting German cities, such asTrier). The 4-star ranking appears really exaggerated. Its looks like a clean, recently refurbished 3* star hotel. Unfortunately, the bed was horrible and the pillows particularly uncomfortable. The "double bed" is in fact two single beds (with seperate mattresses). Also, the village where the hotel is located, Ouden, turned out to be quite uninteresting, even from the countryside point-of-view.
Quiet location in a beautiful landscape, good meals, friendly female innkeeper Double-bed inconvenient and separated by a hard shelf, tight bathroom, bad towels, unfriendly male innkeeper. Acceptable for some nights but definitively not a 4* hotel.
Dinner and breakfast were very good. The 2 seperated beds . The shower was not comfortable . No aurconditioning
Dinner was superb! Considering the price, breakfast was below expectation.
Truly outstanding meals and very original menus! Excellent service and very friendly.One of our best meals in some years we will go again. No.
The food was excellent, well prepared and delightfully served. We celebrated our 38th wedding anniversary and the ambiance was just perfect. As I am not a great wine aficionado I asked the staff to serve their selections and it really worked out nice. I would recommend this chef and this hotel to anyone!
Not many places to eat in the area and the hotel dinner was overpriced.
Position ,plenty of local information.We were given an upgraded room,much bigger .Staff seemed very well trained.lovely bathroom. breakfast did not start until 8:30,fine for gourmet but if passing through,no good, we were offered voucher for the local bakery.Our .upgraded room was lovely(furnishings etc) but very noisy and very hot.For a gourmet experience we are sure it is great, to stay overnight en route it is not.
Family run hotel who make you feel very welcome, food, service, accommodation - all superb - Thank you
Exploring the locality.
Location was beautiful Staff were a little rude, confirmation says to be checked in by 6pm (which I hadn't noticed unfortunately) and when we turned up at 9pm we were promptly told off. Basically just a warning that the expectation is you will be checked in by 6!