Guest reviews
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Solo
Overall Rating
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9.3 "Excellent value."8.9 "89% were
happy with the price ." 10.0 "100% werehappy with the price of the breakfast ." -
8.9 "Great service."9.8 "98% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
8.9 "Very good internet connection."8.6 "86% said the
wifi quality was great ." -
8.8 "Food is delicious."9.0 "90%
loved the menu selection ." 8.9 "89% werehappy with the price ." -
7.8 "Good location."8.5 "
Great parking , according to 85%." 9.8 "Easily accessible by car , said 98%." 9.4 "94% thoughtparking was inexpensive ." -
4.8 "Rooms are not good."4.8 "52% didn't like the
uncomfortable beds ." 1.3 "Air conditioning was criticized by 87%." 3.5 "65%complained about the bathroom ." 0.7 "For 93%, therooms looked old ." 1.1 "89% thought they werepoorly maintained ." 0.7 "93% foundproblems with the furniture ." 4.3 "57% thought thetv was sub-standard ." -
4.7 "Not very comfortable."4.8 "52% didn't like the
uncomfortable beds ." 4.3 "57% thought it wastoo noisy ." 1.3 "Air conditioning was criticized by 87%." -
2.4 "Horrible vibe."0.3 "97%
criticized the unstylish hotel ."
Overall Rating
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9.3 "Excellent value."
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9.0 "World class service."9.8 "98% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
8.6 "Food is delicious."8.7 "87%
loved the menu selection ." -
8.1 "Breakfast is good."
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7.7 "Good location."8.5 "
Great parking , according to 85%." 9.7 "Easily accessible by car , said 97%." -
4.5 "Rooms are not good."4.8 "52% didn't like the
uncomfortable beds ." 1.3 "Air conditioning was criticized by 87%." 3.2 "68%complained about the bathroom ." 0.6 "For 94%, therooms looked old ." -
4.4 "Not very comfortable."4.8 "52% didn't like the
uncomfortable beds ." 4.0 "60% thought it wastoo noisy ." 1.3 "Air conditioning was criticized by 87%." -
2.3 "Horrible vibe."0.3 "97%
criticized the unstylish hotel ."
Overall Rating
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9.5 "Excellent value."
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9.1 "World class service."9.7 "97% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." -
8.7 "Very good internet connection."
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8.6 "Food is delicious."8.9 "89%
loved the menu selection ." -
7.7 "Good location."8.4 "
Great parking , according to 84%." 9.8 "Easily accessible by car , said 98%." 9.5 "95% thoughtparking was inexpensive ." -
4.5 "Not very comfortable."1.2 "
Air conditioning was criticized by 88%." 4.7 "53% didn't like theuncomfortable beds ." 4.4 "56% thought it wastoo noisy ." -
4.5 "Rooms are not good."1.2 "
Air conditioning was criticized by 88%." 4.7 "53% didn't like theuncomfortable beds ." 3.3 "67%complained about the bathroom ." 0.9 "For 91%, therooms looked old ." -
2.3 "Horrible vibe."0.5 "95%
criticized the unstylish hotel ."
Overall Rating
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4.7 "Rooms are not good."
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4.3 "Not very comfortable."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Ideal situation on route to Santander, very helpful & friendly staff, good food nothing to dislike
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6.0review from
not the best bed in the world
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4.3review from
Good reception with English speaking receptionist who was sympathetic to our problems. Easy to find, with almost instant return to the French motorway network The proximity of a kennels containing several dogs to the back of the hotel. Constant barking! No air conditioning, hence the window had to be open so we could hear the dogs better!
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6.0review from
The hotel is located just off the main motorway to Bilbao and is ideal for a stop over. I found the staff helpful, Menu del Dia good value and good buffet breakfast. I would have liked the hotel car park gates to be closed and locked at night as we had valuable items in the car and unable to take them inside.
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7.3review from
Good hotel. If you have a car available then the location no problem. Quiet area.Good beds. Value for money! No complaints; everything was fine.
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4.0review from
Friendliness of reception staff. Very polite warm and helpful. Little cafe excellent for cup of tea and other snacks and drinks with a lot of local character ie locals playing cards and having a drink. Free and secure parking. Position of hotel away from city centre rush but easy enough to get into centre of Burgos. Warm and welcoming reception area. Good view from window over surrounding Spanish countryside, Restaurant service very poor. Food not great at evening meal. Service poor and unhelpful. Food did not taste great. I have eaten a lot of Spanish food an I am not hard to please. This was definately substandard. All five of us of the same opinion. Breakfast-kept waiting 15 minutes at door before being escorted to a table. Then waited 10 minutes for orange juice and coffee to be provided. I felt that reception staff were embarassed by poor service in restaurant. Restaurant staff seemed unmotivated and lazy.
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5.6review from
Food quality and for me parking and location on bus route into city No shops in area for basic needs.
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8.0review from
everything,especially the evening meal no
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4.8review from
exelent meal in restarant. breakfast in the bar which was a gathering point for staff wher barman was more interested in chating to chambermaids than providing breakfast.
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2.8review from
Far too noisy and no air conditioning meant a very disturbed night's sleep - not what you want before a long journey the next day
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6.0review from
not the best bed in the world
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4.3review from
Good reception with English speaking receptionist who was sympathetic to our problems. Easy to find, with almost instant return to the French motorway network The proximity of a kennels containing several dogs to the back of the hotel. Constant barking! No air conditioning, hence the window had to be open so we could hear the dogs better!
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6.0review from
The hotel is located just off the main motorway to Bilbao and is ideal for a stop over. I found the staff helpful, Menu del Dia good value and good buffet breakfast. I would have liked the hotel car park gates to be closed and locked at night as we had valuable items in the car and unable to take them inside.
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4.0review from
Friendliness of reception staff. Very polite warm and helpful. Little cafe excellent for cup of tea and other snacks and drinks with a lot of local character ie locals playing cards and having a drink. Free and secure parking. Position of hotel away from city centre rush but easy enough to get into centre of Burgos. Warm and welcoming reception area. Good view from window over surrounding Spanish countryside, Restaurant service very poor. Food not great at evening meal. Service poor and unhelpful. Food did not taste great. I have eaten a lot of Spanish food an I am not hard to please. This was definately substandard. All five of us of the same opinion. Breakfast-kept waiting 15 minutes at door before being escorted to a table. Then waited 10 minutes for orange juice and coffee to be provided. I felt that reception staff were embarassed by poor service in restaurant. Restaurant staff seemed unmotivated and lazy.
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5.6review from
Food quality and for me parking and location on bus route into city No shops in area for basic needs.
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4.8review from
exelent meal in restarant. breakfast in the bar which was a gathering point for staff wher barman was more interested in chating to chambermaids than providing breakfast.
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2.8review from
Far too noisy and no air conditioning meant a very disturbed night's sleep - not what you want before a long journey the next day
