Las Vegas

not the best bed in the world

Good reception with English speaking receptionist who was sympathetic to our problems. Easy to find, with almost instant return to the French motorway network The proximity of a kennels containing several dogs to the back of the hotel. Constant barking! No air conditioning, hence the window had to be open so we could hear the dogs better!

The hotel is located just off the main motorway to Bilbao and is ideal for a stop over. I found the staff helpful, Menu del Dia good value and good buffet breakfast. I would have liked the hotel car park gates to be closed and locked at night as we had valuable items in the car and unable to take them inside.

Friendliness of reception staff. Very polite warm and helpful. Little cafe excellent for cup of tea and other snacks and drinks with a lot of local character ie locals playing cards and having a drink. Free and secure parking. Position of hotel away from city centre rush but easy enough to get into centre of Burgos. Warm and welcoming reception area. Good view from window over surrounding Spanish countryside, Restaurant service very poor. Food not great at evening meal. Service poor and unhelpful. Food did not taste great. I have eaten a lot of Spanish food an I am not hard to please. This was definately substandard. All five of us of the same opinion. Breakfast-kept waiting 15 minutes at door before being escorted to a table. Then waited 10 minutes for orange juice and coffee to be provided. I felt that reception staff were embarassed by poor service in restaurant. Restaurant staff seemed unmotivated and lazy.

Food quality and for me parking and location on bus route into city No shops in area for basic needs.

exelent meal in restarant. breakfast in the bar which was a gathering point for staff wher barman was more interested in chating to chambermaids than providing breakfast.