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The friendly service and the impeccable maintenance of the hotel room. The location near the motorway and the nearness of Switzerland and Germany.
Warm, comfortable room. Excellent restaurant.
The hotel information gave the impression we would be staying at a country auberge with bar and resturant.That building was closed ! our bedrooms were in a new block to the rear with limited facilities.The site had more of a truck stop feel, than country auberge.
Nice restaurant Blankets
everything was fine and we look forward to returning at some date in the future no nothing
good location off of main highway; sound-proof rooms; good restaurant
The hotel was ideally located for a stop-over on route to Italy. The accommodation was perfectly adequate and clean with a very good restaurant adjoining the rooms. none
Clean room and convenient location. Room a bit small. Resturant was closed the night I stayed.
Friendly staff, good breakfast, safe parking, good (bath)room. All good. Nothing
We stayed at the Hotel for an overnight stay between France and Austria.It was almost exactly half way and the room price was greatly reduced otherwise it would not have been within our budget. The Hotel was centrally positioned with plenty of places nearby to eat. We tried to rebook for the return journey but unfortunately they were full.
Good English spoken, good overnight, cost effective but comfortable stop over hotel. Difficult to find the car park.
I really liked the location of this hotel. Due to lack of parking space outside , a free semi-guarded parking is a real benefit.
More than impressed with every aspect of the Hotel , with regard to value, comfort and convenience. We would strongly recommend.
The internet was free! and the price was nice. the bathroom looked so old and not good maintained. There was no minibar.
Very large and nicely equipped quadruple rooms with a jacuzzi bath. Very good breakfast with lots of choice. The hotel is located closed to the old town. The hotel is located on a large street, which was not so nice,and which is not visible from the nice hotel picture on the web site www.booking.com. Overnight the noise of traffic on that street was loud enough to disturb a good sleep.
very clean asked for double - got a twin
Near city center. Free parking. Beautiful bathroom.
staff heplfulness, the hotel position too small double bed
clean, better than a normal 3 star hotel. Large room and bathroom, but breakfast needs some improvement. For the money we paid, this is good enough. location...hard to find the hotel. There are signs all over the places. Once you realize this, it was easy to spot.
It's located in the very center of the town, they offered to change my room immediately when i asked it, polite staff and receptionists Everything was out of order (satTV, Saunas), the tradition room was tiny and changed it. Poor quality breakfast although there was a good selection
friendly staff,excellent location,good breakfast buffet The room was smaller then i expected.
The hotel had a good central location, and the room was good value for money.
Location Very poor room noise
value for money ! excellent breakfast. Although in the city centre, easy accessible via het parking (which is cheap for overnight stay)
Good choice and value for the money.
Great hotel, except for the shower shield... As it often happens, the glass shield for the shower was too small... It's almost impossible not to flood the room while showering!! Architects never take showers!
Central, easy to find, good parking facilities
no triple room was available so we were given two adjoining rooms, large and very comfortable
NIce room, very large for EU standards. Small but good quality breakfast.
centally located, beautifully restored hotel...large rooms for European hotel, good value for the money
My wife needs a wheelchair and facilities for disabled in the bathroom. We short-listed hotels in Belfort on this basis. Unlike some hotels which state they are wheelchair/disabled friendly but are not, this hotel lived up to our expectations and requirements. The en-suite shower room was excellent - one of the best we have experienced. Lovely interior to the hotel. It would have been nice if there had been a restaurant for an evening meal.
Once grand hotel is in process of renovating and upgrading, but did not diminish quality of stay. Best hotel in area. Bed quality needs attention.
Good atmosphere at the place
just stayed for the night, room was comfortable we came back one week later for another night, this second time room was not as good and very noisy
Car park out the back and location of hotel
It's centrally located with free parking, close to restaurants and the historic old town. The staff were exceptionally helpful and friendly.
Based on earlier reviews and after looking at the website of the hotel, I decided to stay for the night at the Tonneau d' Or. I do not regret this choice: the staff is extremely kind and helpful, the architecture of the main hall is impressive, the rooms are quite OK. I would add two pluses; the presence of an inside parking area where you can leave safely your car and the proximity (5 minutes walk) of the Old Town of Belfort, a pleasant area
Helpfull and efficient staff that were capable of arrangeing our stayover very promtly and accurate.
The breakfast buffet they only had one cot for infants and it was already taken, therefore my 2 year old had to sleep in a full size bed with us.
Great helpful service,nice room,good food-a very happy guest
Very convenient, just off motorway. We use this hotel when travelling between England and Italy. Beautiful town, lots of flowers, rather quiet.Convenient parking in front of hotel.
Good location on edge of small village - but close to main routes. No locks on bathrooms.
A good hotel for people on the route between Germany and France. A little difficult to find.
easy to locate, good restaurant on site, easy walking distance to village of Ottmarsheim, quiet location, inexpensive but value for money, English spoken smaller room than other hotels booked on our tour but was adequate for overnight stay
No Restaurants! Better you eat in Neuenburg/Germany (5 min by car).
Much cheaper than staying in Basel. Hard to find.
Very friendly staff, very near railway station
Extremely helpful staff, and very comfortable accommodation close to the trtain station but in a quiet location. Highly recommended. No.
Staff were friendly and helpful. Shower layout was impractical and did not actually work.
Central location, very friendly staff
Staff were pleasant and efficient and tried hard to make sense of our English. Room was clean and well presented
The hotel is really close to the center and the staff who work at the hotel is very kind.
Reception staff very helpful
the service the shampoo
The presence of a very close parking. The toilette was too little.
Easy to find, free internet, clean
Cleanness and design - nice breakfast
nice and modern...but the noice from the train and next room is poorly.. Generally is fine.
Good value, clean accommodation, friendly staff, good breakfast Hotel overlooking old railway goods area
The Hotel is in a very convenient location for the town centre. The room was cleaned and tidied to a very good standard each day. Breakfast was a good choice of different things to eat. no
It is a good hotel, but as a new hotel, it is a little difficult to find it with GPS.
CLEAN, CONVENIENCE, KIND NOTHING
Good location friendly and helpful staff No
The hotel offered all the basic facilities. It was clean and comfortable, with free parking, and offered good value for money.
Location was convenient; staff was particularly helpful Carpet in room (213) was threadbare and badly needed to be replaced
Excellent position chic hotel
art deco its more a 3 star hotel
The art deco styling of the hotel and the staff were very helpfull and pleasant No tea making facilty in the rooms, and a very small room with the bare minimum provided couldn,t get a meal in the hotel on a Sunday night the bar staff made us a toast snack, The whole of Mulhouse and restaurants close all day.
Perfect located in city center, but still very quite location. Perfect breakfast buffet.
Very nice historic Art Deco Hotel, near the city centre, with charming decoration and nice staff. Great Athmosphere. Good breaktfast and fast check-in and check-out. Unfortunately the bathroom floor was not properly cleaned and the room smaller than expected, maybe because of the internet booking with good price ? Loud music in the night, due of live music at the hotel bar, we heard it even at second floor. Strong perfume like smell in the room, from cleaning material maybe.
The parking was very nice to have. The receptionist was very kind. There was an enormous disturbance because of live music. The rooms were to warm (overheated most probably) and the breakfast was really no value for money. The choise of bread was little. The quality of the available bread was bad. The amount of filling for the bread was minimal.
Location, nice bar and pleasan staff
Good location for food and amenities of Belfort. Easy to find. Quite small for a Novotel, imagine it is very busy when conference is running.
A nice location and a nice relaxing atmosphere in the Restaurant
Check in took very long as receptionist decided to take a long phone call during check in. credit card and cash was stolen from my colleagues room during breakfest.
Hotel design and Reception staff was very helpfull. Bar staff to little present. Breakfast staff too much present. Nothing serious however
Frienly staff nicely furnished and decorated good beds and bathroom nice food close to main roads Breakfast was a bit expensive
all perfect customers have not the ability to choose the room's temperature, it was a litle cool for us
Very good location close to the centre of town. Secure on site parking and a good breakfast. Surprised to find no shampoo sachets provided, though soap was. We were offered a bottle of shampoo that another guest had left behind though!
Very helpful Staff, good breakfast with coffee that was drinkable (most hotels provide poor breakfast coffee), properly heated room, secure car park The approach to the car park along the tram tracks is not ideal
It was close to the city centre, it was clean and practical, everything you need if you want to spend your time outdoors. The owner was very helpful and his recommendation for dinner was a hit.
We had comfortable stay.
Pleasent people at the reception There were nothing wrong
Secure parking (which in my mind is needed). Proximity of old town and Schlumpf museum. Clean. Seemed to be a rough part of town. Noise in the hotel due to tiled flooring. Hard bed.
Fair price for France, 10 points for the parking, clean, very nice staff, close to the city center and tram.
Silence, airconditioner, staff understanding and speaking english, and smile... And cleaning the parking place!!!! And just one person is the receptionist, waiter, etc.
Low price, good enough location. The first night the heating did not work and it was really cold during the night. We arrived around 9PM and They did not warn us about this, the second day we asked at the reception and they said that indeed they know there is a problem with the heating system. They gave us the keys to a room where we could get a heating radiator to bring to our room.
Decent sized room and hotel was very near tram stop. Guy on reception was very helpful. Good value. None
Great restaurant, relaxed atmosphere, beautiful rooms, a little off the beaten track and therefore what i'd call a hidden gem.
wellness closed at 8PM - way too early for business people - Hotel charges 10 pp to use wellness - swimming pool was dirty and not accessible
Lovely furnishings, beautiful chandeliers. Great restaurant with a wonderful chef, good choice of food. Swimming pool was lovely. Thann is a lovely litttle town with an excellent brand new supermarket only 10 minutes (max) away by car. Very convenient for visiting Alsace/Switzerland & Germany The morning we left we had breakfast at 7.30 as breakfast started and there was only one member of staff on duty to attend to reception and the breakfast room.
Ate in restaurant one night out of five. Fixed. Really good meal and excellent service, in contrast with the rest of the hotel. Menu, at 39 euros was expensive compared with prices in other local restaurants. Had a superior room booked which was a very small room at the rear of the building. Was told that we would have to pay an additional 30 euros per night for a better room. There was a bit of an atmosphere with the Staff - a lot of falling out. The building is really lovely but it is looking a bit tired and dusty inside.
Truly in a park land setting which is a welcome sight to drive through to the ample parking areavat the backnofvthe hotel. Lovely old house with period furniture very comfortable nice size room with adequate facilities (although the floor in our room creaked a lot!) restaurant with high standard cuisine. Will definitely return. Creaky floor did disturb our sleep.
The personnel was very nice and proffessional.Comfortable and clean. we loved the breakfast buffet.
Very cosy and special - really a little castle
Nice building but hotel staff is not friendly When you open your window (there is no airco in the room), it is so noisy that you can't sleep (traffic, trucks + rails ways in front) reduce your enjoy to zero...
The staff and the restaurant. "Wifi" was nice. One thing I always miss from my culture (U.S.) is full showers that hang from the wall. I realize that this is not common throughout the world. Interesting locks.
Hotel accomodation and food Breakfast started at 7AM. Too late for me.