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Its location No
The location at Darling Harbour-It is so easy getting to anywhere-We went to two shows one at the opera house and one at the olympic stadium--The food is varied and great. A bit surprised to find that I was charged a fee for using a Visa card, the room is very expensive as is, and then to find another $22 on top of $1400.00 for a 3 day stay I found a bit pathetic, not that the $22 is a lot, but one feel is that really necessary from a hotel of this class?
The only thing I liked was the availability of the outdoor pool and access to internet in the lobby. When I arrived and walked into my room, it smelled horrendous. Then walking into the bathroom their was some object of grossness in the shower. We called immediately and transfered to another room that was ok, but still had an odd odor. Then later in the evening, when coming back from dinner their was puke in 2 of the 4 elevators just sitting there. The front desk was informed, but really didnt act on it. I had to ride up to my floor with puke on the ground cause the other 2 elevators were taking too long. I spent 475 dollars for the one night.....I was extremely disappointed. Didnt even bother to try and get a refund.
the breakfast was lovely,and it is very handy the position, the bathrooms need a fan
close to the city
being very handy to darling harbour, central sydney
The hotel was in a good location with easy access to all attractions the staff were friendly and very helpful with info about the area, easy to find from the airport Could be better priced ... thought it was expensive and did not include breakfast as most other hotels in the area were cheaper and had same facilities and included breakfast
I enjoyed the closness to the city of Sydney and the harbour side views from our room. The additional cost of the car parking. The lack of exhaust fans in the bathroom.
Close procimentry to Darling Harbour & Star City & Entertainment Centre & China Town & paddys Markets & Sydney Aquiriam
Position Too far from airport,
Easy to find, good parking and the food was excellent as well as great value. Pre- purchased breakfast of just $10 got us bacon and eggs and great coffee! Room service dinner fantastic for $17 too!
Nothing in particular This hotel is too far from sydney CBD. The walk to the burwood train station alone takes 20 minutes. If your choice of accommodation is location location location, this is not the place for you.
The rooms were quite spacious and clean. They had good appliances and a TV in both bedrooms. Noise from areoplanes was quite loud. Street noise was loud. No food or drinks in bar fridge.
Easy to find and plenty of parking underneath. Wasn't too noisy with traffic close by. The room, bathroom and the bed itself were a little smaller than expected and the bed had wheels, which made it a little less sturdy.
Position and convenience for our needs
location and facilities casino didnt provide free drinks
Convenient location, plenty to do, staff very helpful, rooms lovely and spacious, plenty of options for dining
Elevator seemed faulty, slow, stopping at floors when no-one was there and very even told us it was out of order on an unattended floor. Talking to staff on the phone was not very helpful due to language issues.
Great apartment. Excellent facilities. Friendly, helpful staff. We found it difficult to find main entrance, valet parking. It would be really helpful to provide guests with detailed directions when confirming bookings.
The location, the balcony on 7th floor and the services available. Bed was comfortable too. Could do with some fresh soft furnishings in lounge area.
The helpfulness of the staff
The apartment was very roomy and comfortable, clean and well appointed. It was conveniently located.
Hotel apartments were really nice, we had a two bedroom, and it had two big bathrooms, with a great view over the city. Also had a kitchen so you can cook if you wish, overall we loved it here!
rooms are spacious, clean,has a nice kitchen with good brand kitchen utensils. i have never stayed in a service apartment this modern...and i would come back... and stay here again... its not a great location...its difficult if you dont have a car....
Fantastic apartments! Fantastic Facilities!
It's very convenient to the Sydney airport; otherwise nothing too special. If you just want somewhere to stay before an early flight, it fits the bill, though staying near Central Station or Redfern would be almost as convenient. They really nickel-and-dime you: charging for wifi, for breakfast ($12 is way too much for what they provide, even in Sydney) and charging for a shuttle for the airport. I hate it when hotels do that.
My room smelled, was tiny, and there was no privacy out my window which faced across the parking lot to a busy Krispy creme.
The Ibis Budget Hotel is close to the airport and there are a lot of fast food restaurants nearby. You can park in front of the hotel for 15$ per night. If you're taking a shower the whole floor of the bathroom gets wet, very inconvenient. There were a lot of ants in our room, but we got a new room with the same problem. I recommend to stay only one night if you really have to.
Very convenient to Airport we only stayed one night more than happy to stay again, compact room, helpful staff.
Quite close to the airport Small room the fire alarm ringed at 5am
At least it is clean Too many Staff was rude and incompetent - gave me the wrong room number n key card A silly design in shower causes false fire alarm easily Bed is not fixed but on wheels Make sure you have the right rate as one for day and one for overnight
Close to airport The room and bathroom needed a good cleaning. Room was minuscule , bed and pillow disappointing and hallway dark dingy and dirty. Glad I couldn't sleep and went to eat at mcdonalds.
no coffee/tea facilities, no toiletries, very poor standard, very basic, not what was expected. Only good side was convenience to airport.
Cheap tariff. Very comfortable bed. Easy to drive to from Canberra. Very handy to airport. Relatively easy access to bus service to City. Flexible about check-out time (11am was fine with them).
Convenience to SYD airport Walls too thin. Able to hear everyone else using their toilets all through the night.
The new block of rooms is clean. Flat screen TV. Staff cordial. The wireless internet service was expensive and not at all reliable.
Checking out! Room was small like a prison cell. Beds are metal framed. Bathroom is tiny. tv is very old and chained to the wall! There is no hair dryer, no iron (except in laundry room on ground floor), no toiletries, no kettle. Wifi is very expensive. Only rubbishy fast food outlets nearby. They charge a ridiculous $6 aud one way for shuttle bus - you can walk to the domestic terminal, it takes 5 minutes.
The proximity to all sydney has to offer. The staff were very helpful.
Location was great, hotel was clean, very nice room, better than I thought, I booked a twin but got 2 queen beds, was a beautiful room was next to the staff laundry or tea room or something which was very loud on sat morning
It has the perfect location, close to everything, we can even view a part of the Sydbey Opera house from our balcony. Everything you need is just a few minutes walk away. All in all it was great.
good service and very friendly staff no
Very nice hotel, rooms were very nice. Friendly staff and very helpfull. I would certainly recommend this hotel. The second and third level have a pool area, this can be quite loud.
Quiet. Had a lanai. comfortable. Narrow halls and not a user friendly lift
The reservation of priceline was not in the system in the hotel. Only after the good staff at the hotel we could get our room
Mainly the location and the fact that there was parking eventhough it was a bit tight for medium size sedans and anythig bigger The meals were budget and reflected as much in the flavor
Clean, quiet and safe (close to police station). Staff weren't very friendly. Do not refill soaps every day. Location is not good (about 15 minutes from the central station). Although it was our honeymoon we did not get even a congratulation card (and was suggested to purchase an upgrade in full price). Breakfast was very poor.
Conveniently situated and although close to amenities was pleasantly quiet. Reception staff were friendly and helpful.
The shower pressure. The room was disappointingly small. I realise that it would be expected that a twin single room would be small - I will however not book this room configuration in future. Also the view was taken up mainly by the curtain. I also thought that for a Habour View/City View it would have been higher than the 2nd floor.
Very comfortable, quiet, close to the convention center and shopping, small cafes, weather no
Being able to have everything within walking distance. And the view from the room of the sky line at night
Location; view of harbour Incredibly small room meant for one person only; had to crawl over spouse to get out of bed. Banged a sore knee into the wall when I turned over. Having no space on one side of the bed is unacceptable when two adults in a room. This was not told to us when we booked.
Staff was very friendly over all! The woman working the front desk argued woth me at checkout over my bill, she looked up the wrong room even after seeing my name & the room was different. I understand different dialects and accents are hard to jugglbut more patience is important when dealing with internationals.
Reception staff - particularly Jessica- were really friendly and helpful. The hotel was really central for Darling Harbour. The first room we were offered on the 10th floor was very poor it was like being in a corridor and we were so disappointed not to have a harbour view but the reasonable priced upgrade made a world of difference
Locality Room's curtain had been broken & not replaced, so no privacy; very limited in room facilities
The hotel is near to a shopping mall, food & very near to some of the interesting places to visit. First of all, this is not a complaint.. This is just a purely suggestion. But i personally think that the room is too small for a price of AUD300 per night.. Perhaps upgrading your room to a slightly bigger room and changing your TV room to an LCD TV would be great.. And providing an extra pillow would be a bonus :)
Friendly atmosphere. Serviceminded staff. Nice view and close to restaurants, shopping, museeums etc. I think the hotel could have free internet or at least a little cheaper.
The views of city were great.....convenient for city access. not really.... just ok. The price has increased quite a lot from my last stay.
the design of the rooms we booked online for 3 people for $239 and when we went to the counter she charged us $274est and didnt have a reason why.I feel like we were trying to be ripped off
Staff were friendly and knowledgable. Nothing.... Everything was to the standard we were expecting.
staff were friendly, helpful. room was clean and tidy. close to central station so easy to get around. the pillows were abit on the hard side.. other than that was good.
the location was great - such a short walkf from Central Station. The place was nice and tidy and cosy and the staff at the bar were very friendly. one of the towels were soiled that was fiven to us as a new one.. and the surrounding pool area wasnt very clean. Also the treadmill at the gym wasnt working and there wasnt enough ventilation in the room.
Easy to access with covered drive-in entry and valet parking. Friendly efficient staff. There was a discrepancy at checkout but this was rectified. The room booked sleeps 3 with the booking clearly stating the price is for 3. I was originally charged extra. They claimed that the on line site was misleading. While the 3rd bed was made up there was no extra towel,blanket or cutlery for the third person. Low level lighting with no makeup lighting. Would still stay there again.
Quiet stay close to darling harbour.
The convenience of being right next to the Sydney Entertainment Centre....a 30 second walk and we were home after the show!! Good location, right next to monorail, Darling Harbour and Chinatown. Very comfortable room with nice view.
Being so close to Darling Harbour, also the pumphouse . The staff were very helpful with directions and taxis . liked the total experience
When I rang to ask questions re parking, the hotel had no record of my booking. They said that bookings made through booking.com usually did not come through to hotel correctly. I did have a room for the night but not a happy start.
The location is excellent if you want proximity to darling Harbour or to go shopping. The hotel rooms had a pleasant outlook. The pillow covers smelt stale and the doona was stained - which is a put off - although the sheets, towels and room facilities were very clean.
location was fantastic! Right next to darling harbour, entertainment centre, paddy's markets, chinatown and only a matter of blocks to the city centre. Terrible value for money.
Great location Check in and out was very slow maybe more people at reception
Great location, with many sights and shops in walking distance. Also close to various public transport stations so getting around is easy. The restaurant, the Pump House, is very nice as well.
its location to Darling Harbour and a short walk to the City. The room although excellant did have a squeek in the bed everytime you turned, both sides the bed squeeked, I mentioned this on checkout.
The staff were friendly and helpful, the room was super-clean and the location was excellent.
The proximity to transport was great.
very convinient location front desk was under staffed during our stay. waited for 15 minutes to check-out
central location, free internet (3 hrs/day), clean modern rooms would have preferred wifi in rooms, only ethernet broadband available
The lovely big bed and the movies Sauna was not accessible
Being able to get around the city without to much hussle. Having coffee and something to eat without going to far away from the hotle. The one day of rain but it did not slow us down that much.
convienience to everything restaurant & bar not open sun nights , little difficult with kids to find a place to eat & have a drink, other than chinese / macdonalds
New room was great Price for new year stay, on going renovation
Handy to railway station, markets, china town The floor was wet because people came in dripping from the rain outside, ramp was very slippery almost slid over.
Good location near central station and transport facilities, shops and bars.
The fact it was close to the city. The staff were great and the breakfast was great too.
Proximity from NSWU none
Quiet, relaxing, easy to deal with, comfortable
Ambience and location
Location close to public transport to Bondi Junction shopping and a short ride, distance and time, to the airport.
It was our honeymoon and it was close to our reception and it was in a classic style.
Staff were very friendly and accomodating of late check out Taxi took 1 hour to arrive at hotel and found a stray hair in the bed
The hotel receptionist I believe was called George went out of his way to help u's with a late check out and kept our bags safe as we were not flying until late that evening. He was exceptionally friendly and helpful and is a credit to the hotel.
Close proximity to shops, transport and Coogee Beach. Room size was small, no parking facilities and well over priced.
cost and location parking
Lovely old heritage building and period furniture added to the charm. Rooms were very clean with the added touch of small kitchen facilities.
The room I was assigned had old, broken furniture; there were candy wrappers behind the armoire; a cup of candy treats left in there from the previous guests; a dead cockroach in the corner; broken toilet paper holder; beds were overused and way too soft; the entire room was run down ad disgusting.
Great location for a stop over, lovely beach, excellent pool very convenient for airport.
The late checkout Proximity to restaurants/cafes Size of room The view out the window The cost of the buffet and a la carte menu at the restaurant
View of the Airport and Botany Bay, nice restaurants nearby. Good breakfast buffet. Having to pay for extra for parking after paying for the room. Most hotels provide this as an inclusion. Need a display of the accomodation which demonstrates which room you are actually going to get, (similar to when booking seating at a venue, or for rooms on ship cruises) allows for more informed choice. The following two questions should not be multiple choice, it is more complicated than that. Let me just say that the hotel ranked among the more expensive for really no better facilities, it relies on location rather than service. I have stayed at better hotels, for example in Noosa Heads, where the location and rooms are far superior yet the price is far more reasonable.I would suggest that unless it is the 13th or 14th flor, $250 max
Very nice Yes,no pick up the dinner platte,the dirty dishers stay in the all way all night,not so good
bay view (you need to pay extra for that), you can walk on the long beach terrible cleaning, very old hotel needs a major renovation, common corridors and the room is smelling.
The Restaurants & Cafes in the Area are great, the people in them understand customer service & great food. The room looked run down & is need of a refurbishment, the bed was saggy, the TVs too small, the carpet was worn in sections & the overall cleanliss of the Hotel needs to be addressed post haste. For the price we paid, we were not impressed at all. The Bar staff, especially the Duty Manager on Saturday afternoon, were not friendly & appeared to be disinterested in the customers. We paid for a Bay View Suite, but all we saw without going onto the Balcony, was the Unit blocks accross the road. Very disappointed overall!
the staff were excellent!! the gaming room/bar staff made our stay extremely pleasant and the front desk staff were very helpfull and always carrying a beautiful welcoming smile :) these members of your team are a credit to you. thank you no hash browns at brecki!!! just kidding the food, staff, rooms, view were great!! would definately come back!!
The proximity of the hotel to the Sydney airport. The $250 price tag per night was very excessive. Will stay at cheaper hotel in future. Hotel interior needs upgrading especially the carpets. No access to the fitness area or indoor pool unless we paid extra money. This was not specified when I made the booking.
the hotel staff as usual were excellent, the rooms are great I have stayed in this hotel before and always found it to be of the highest quaility, this time ther was was ono mini bar I found this strange and disappointing for a hotel of this stature
There is one lady who is extreamly mean at the reception. I was very upset to her since she didn't want to tell me how to get to the airport by bus and train. I saw her smoking in front of locker place during her work time. It was my last day in Sydney and she made me feel real terrible.
Reasonable location - good bus connections Extremely basic accommodation for a "boutique" hotel. Room was single size with double bed
The close proximity to city centre and transport systems. Easy access to restaurants. Security system employed by the hotel especially after 10pm. Being near the city centre noise was inevitable but was very intrusive at times. Shouting and screaming by young people leaving clubs in the early hours was a problem most nights. Work on a tower block across George Street was also a problem after the Easter break had finished.
not much tv shower view (another wall) no draws or chairs small bathroom sink but nowhere to put your toiletries.excessive outside noise.
The location of the hotel and the staff
very cute boutique type hotel, modern rooms, great position for market shopping the unique combination of older style building with modern style
washroom is quite clean and look nice..the hotel is in town, easy to travel around. Its very small hotel and hardly notice from the road.
It's location in the city was what I liked best
Handy for transport very close to Central station, monorail, bus routes. Walking distance to Darling Harbour - good shopping nearby. A little noisy, especially from the cafe/bar area but this did not detract from our stay.
The hotel is perfectly situated, close to the railway station an city bus stop. Room (deluxe) was realy nice and clean, but too small. There is also a loundry and a lounge area, where you can prepare your own food. The hotel entrance is not nice.
The staff was EXCELLENT! Every person I interacted with at the desk was professional, friendly, and helpful. I think the lounge is over another restaurant and the aromas from that restaurant were a bit strong. But that was MINOR compared to the location, staff, cleanliness and interesting architecture of the bldg.