Overview

Best Western Priory Hotel

Tollgate, Bury St Edmunds, IP32 6EH, United Kingdom
+44 128 476 6181

$94+

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Rates

Overall guest ratings

8.0/10 Good
Based on 291 reviews
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Review highlights

  • 9.6
  • 9.3
  • 8.9
  • 4.3

Good to know

  • Friendly service
  • Pleasant hotel grounds

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    About

    BEST WESTERN Priory Hotel in Bury St Edmunds is a rare breed indeed. The welcome is warm and personal and the standards are high, which few can say in the same breath! We never compromise your comfort, and we'll do everything within our professional power to maintain an 'oasis of calm' during your stay! The Garden Restaurant offers service with a smile and dishes with a difference...earning two AA rosettes for our efforts! As an AA three star hotel with an 81% merit score, we're a 'must-visit', and free parking inside our walled grounds makes us a viable option for the business traveler too. Meetings and conferences are enhanced with Wi-Fi throughout the hotel and bedrooms, and we come highly recommended for all special events. Attention to detail and commitment to quality are key to our guests' comfort and well-being...which means we enjoy a reputation as a premier venue in Suffolk and wider East Anglia. Enjoy your stay.

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    Amenities

    • Free Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Free parking
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 291 reviews
    • 9.6 "Terrific location."
    • 9.3 "World class service."
    • 8.9 "Breakfast is good."
    • 7.4 "Good amenities."
    • 5.7 "Internet is average."
    • 4.3 "Vibe wasn't good."
    • 3.3 "Bar is not good."
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    Overall Rating

    8.0 Good
    Based on 253 reviews
    • 9.6 "Terrific location."
      9.6 "Great parking, according to 96%."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 8.9 "Breakfast is good."
    • 7.6 "Good amenities."
      10.0 "100% found the grounds to be nice."
    • 5.1 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 4.7 "Vibe wasn't good."
      4.4 "56% didn't like the unstylish hotel."
      3.5 "65% criticized the unstylish hotel."

    Overall Rating

    8.1 Excellent
    Based on 8 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 5.2 "Rooms are ok."

    Overall Rating

    7.7 Good
    Based on 29 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 6.5 "Average comfort."
    • 5.2 "Rooms are ok."
    Good to know
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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