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Best Western Priory Hotel

Tollgate, Bury St Edmunds, IP32 6EH, United Kingdom
+44 128 476 6181

$85+

Overall guest ratings

7.6/10 Good
Based on 356 reviews

Review highlights

  • 9.7
  • 9.4
  • 5.2
  • 4.6

Nearby

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    About

    BEST WESTERN Priory Hotel in Bury St Edmunds is a rare breed indeed. The welcome is warm and personal and the standards are high, which few can say in the same breath! We never compromise your comfort, and we'll do everything within our professional power to maintain an 'oasis of calm' during your stay! The Garden Restaurant offers service with a smile and dishes with a difference...earning two AA rosettes for our efforts! As an AA three star hotel with an 81% merit score, we're a 'must-visit', and free parking inside our walled grounds makes us a viable option for the business traveler too. Meetings and conferences are enhanced with Wi-Fi throughout the hotel and bedrooms, and we come highly recommended for all special events. Attention to detail and commitment to quality are key to our guests' comfort and well-being...which means we enjoy a reputation as a premier venue in Suffolk and wider East Anglia. Enjoy your stay.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Free parking
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Facilities for Disabled Guests
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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 356 reviews
    • 9.7 "Excellent value."
    • 9.4 "Terrific location."
      8.5 "Great parking, according to 85%."
      8.2 "City centre within easy reach, said 82%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.6 "96% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 8.0 "Amenities are good."
      9.8 "98% found the grounds to be nice."
    • 5.2 "Rooms are ok."
    • 4.6 "Vibe wasn't good."
      3.7 "63% criticized the unstylish hotel."
      2.3 "77% didn't like the unstylish hotel."
    • 4.3 "Bar is not good."
    • 0.8 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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    Overall Rating

    7.6 Good
    Based on 284 reviews
    • 9.5 "Excellent value."
    • 9.4 "Terrific location."
      8.1 "City centre within easy reach, said 81%."
    • 8.8 "Breakfast is good."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      9.7 "97% said the reception staff was great."
    • 8.1 "Amenities are good."
      9.9 "99% found the grounds to be nice."
    • 5.1 "Rooms are ok."
    • 5.0 "Vibe was decent."
    • 3.5 "Bar is not good."
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    Overall Rating

    7.9 Good
    Based on 17 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 7.7 "Good amenities."
    • 5.0 "Rooms are ok."

    Overall Rating

    7.5 Good
    Based on 53 reviews
    • 9.3 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.8 "Breakfast is good."
    • 6.1 "Average comfort."
    • 4.9 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      2.3 "77% complained about the bathroom."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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