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hotel staff,restaurant staff bathroom size and equipment,too small,you never expect such a bathroom in a four stars hotel.
Comfort of the whole premises, value for money
The staff were very friendly and helpfull. The views were lovely and the spa facilities were excellent.
The room was nice and had a terrace that looked out to the forest. In the rooms, you need to put an electrical outlet beside the work desk. I had no place to plug in my laptop there so I had to sit at the small table which was not comfortable.
The hotel was very nice and the breakfast was excellent. The restaurant was reasonable too.
The level of comfort and quality of lodging and catering was very high.
Excellent location within the heart of the Pfalzwald countryside. The hotel itself was first class - beautiful rooms and spa facilities, including a lovely indoor swimming pool. The service from staff was courteous and friendly and the food was of the highest standard and beautifully presented in a lovely dining room and terrace.
every thing its a great place to stop
the dinner and breakfast where very good,the staff where very friendly,overall an exerlent pace to stay
At check-in was advised that restaurant would be open from 7-10pm, found this was shut, had to find evening meal elsewhere, not good for a Hotel! With a 3 star rating. Found the Die Kliene Blume in Erfweiler, on my journey to Austria, with no stars more friendley and better service!!
very good breakfast Very difficult to reach due to horrendous roadworks, and road closures (apparently these have been going on for a year and a half, but we had no warning of them)
Quiet rural location Because so few were staying the restaurant was closed.
The staff, food and accommodation no
The room was quite big and reflected the location. The breakfast was lovely The bar only opened on Thursday, Friday and Saturday. Not a lot of good when staying on a Monday. Also the restaurant only had a limited menu for dinner "because the hotel isn't full".
Good hotel, very friendly staff. Rooms are spacious and comfortable and our stay was very pleasant. Pool was clean (if a little cool) and sauna very nice at the end of the day. All our enquires before the booking were answered quickly and information spot on. Would use again.
Very quiet and the room was very large On the night we were there only a limited buffet of local dishes was available
The staff were very friendly and kind, the restaurant and food were very good, the location is beautiful and the rooms were extremely comfortable
The welcome from arrival onwards, the very good service in the restaurant and the range of facilities including a swimming pool. We very much enjoyed our stay and plan to visit again next year.
The meal and special the breakfast were OK ! Bad location along an intensive highroad (day and night). No possibility having a room on the ground floor.
Good position Mostly all adequate nothing poor
Breakfast and no charge for dogs.Had seperate non smoking dining room Receptionist was unfriendly and brusque.I asked for a quiet room and was in one in front on a busy road!hardly got any sleep.Room bit shabby,in need of update.Garden at back unkempt and there was access to forest if you were brave enough to walk past the guard dogs to get there
Comfortable, very well furnished rooms, with high quality toiletries, and great food.
We arrived very late, tired and hungry. Although the restaurant was closed, the hostess kindly made us a large supper and could not have been more welcoming. The room was warm, clean, comfortable and very pretty. We shall definitely stay at this lovely establishment again, and would highly recommend. None
Breakfast choice not as quite as I like
The room had all the children's bed's set up and no additional charge was made for the children. The room was large and comfortable. The hotel sits on a hill and so car parking is below requiring luggage to be carted up the hill. However, I am sure the hotel would have assited if requested. The hotel bathroom was poorly ventilated with no window.
Staff were very helpful and coped with our requests. Outside lighting not adequate when climbing the stairs to the main reception
Spacious room, free wifi availability. Quiet room with balcony.
Fantastic family run hotel, hosts are very friendly and ready to provide ideas on places to visit and things to do nearby the hotel. Charming, large rooms with very confortable beds, a large balcony and even a small kitchen with cookware. Delicious and complete breakfast.
Excellent room, friendly staff, quiet location It would not accept credit cards and this is not apparent when booking
This hotel was a real gem. Not for people who want lots of nightlife, shopping, children's amusements etc. but if you like peace and quiet, beautiful countryside and lovely little villages, then this is for you. It was a very pretty building with lovely views of the forested hills of the Pfalz. The bedrooms were superb with balconies and little kitchen areas. I would have liked a bathtub but the bathrooms were very good nevertheless. The breakfast was excellent and we had a very friendly welcome. We only had one night there as we were driving to the Alps but will definitely return if we are in the area again. The day we came was the hotel's "Ruhetag" when their restaurant was closed which was a shame as the menu looked very nice. However, this seems to happen with all small hotels in Germany and we will try and make sure we are there on another day in future.
It's a great hotel!
Excellent, attentive, professional service from the family in charge. Very spacious rooms and peaceful mountain surroundings. Sadly, but understandably, their restaurant was not open on our Monday stay.
Very quiet and clean, big rooms. Excellent service! Free wireless internet that worked well. My husband and I and 4 children stayed for one night, and have no complaints at all.
Friendly staff, good food. Would not hesitate to recommend.
Large, comfortable, well-furnished room. The proprietors were pleasant, professional, and helpful, in spite of the fact that we spoke little or no German and they spoke no English. Ordering dinner was hilarious, but the food was delicious. This hotel seems to be the "only act in town" other than a very enticing backerei just down the street...
Friendly staff, good atmosphere and excellent food. No.