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Our room was very nice I felt the staff were all very young and inexperienced, a little ineffective
Very comfortable hotel and garden beautiful. One lady inparticular (blonde hair) serving us who was excellent. Room was too hot - I didn't sleep well at all because of this. We asked for one of the dishes to be served with mashed potato instead of pureed swede to be told quite abruptly by the young girl working after she spoke to the chef 'you have to stick to the menu'. There was mash on a number of other dishes so don't see why that was an issue...
Only a one night stay, but ticked every box for my brief stay, rooms comfortable and clean and Sunday morning breakfast good.
Our stay was on a B&B basis. We needed to check in before the alloted 2pm check-in time. The staff could not have been more helpful. We arrived at 1pm and our room was ready and spotless. It was comfortable and clean. TV,Tea,Coffee and bottled water were all provided free of charge. The staff were extremely friendly welcoming and helpful, often asking if we were enjoying our stay, and making good local conversation. The breakfast we had was good although it was left to us to ask for what we wanted included. The full choice of available content was not made clear to us whilst it was to others who came after us. We think it was just a mistake. The price of our room was very competitive. Whilst only there for one night there was nothing we didn't enjoy about our stay at The Chequers.
Comfotable room and friendly, helpful staff Room was rather too warm during the night and the floorboards were very squeaky. It would have been helpful to us if breakfast had been served earlier than 8am on Saturdays as we had to leave for Gatwick without breakfast.
The hotel was cosy and comfortable with a pleasant ambiance. The garden was well maintained.
Nice staff,lovely location,good food. Erratic service,no food available Sunday evening.
Staff were friendly and service good if a bit fragmented. Bed very comfortable. Breakfast very good - but seeing Marco's caricature every where, I expected it to be. Room was a bit 'shabby', grouting in bathroom black and iron burns on carpet. I think we were probably in one of the older rooms not featured on the website.
The room was lovely There was no vegetarian option on the menu and the service was poor. We recived differnet information to other guests.We were disturbed frequently durng the night by very loud guests and by staff
unpretentious with very attentive staff
Comfort, space and views
Nice and clean hotel in a beautiful countryside setting. Hotel staff were very friendly and helpful. There was also a problem with a change of date with my initial booking whereby I got charged for a night which was cancelled, but both the the hotel and booking.com sorted it out quickly. Food at the restaurant was good, though I was disappointed that the children's menu did not match the adults', i.e. mash potato was made from powder and sausages were not as good quality as you would have expected.
The swimming pool/spa is well kept and clean, the views from the rooms over the golf course are fantastic, the breakfast was good quality and with a good choice of hot and cold food. You pay for what you get though, worth the room rate it if you want a quality experience.
The comfort of the room and the stunning views from my window The bar was very bland
I didn't stay at this hotel myself but booked it for my parents. They were over the moon with the hotel, so much so that we are thinking of booking the hotel for the whole family for my dads 50th in November.
Cleanliness My request for a quiet room was accomodated (away from potentially noisier guests) Lovely soft, large towels and good quality bedlinen Good quality bathroom products and hairdrier Space, light and tasteful decor in bedroom and elsewhere Comfort and size of bed - very good supportive mattress Good security (swipe card to access corridor to bedroom) Very efficient room service Bottled water and nbeverage making facilities in bedroom Pleasant friendly staff None really, although no soya milk available - a lot of folk request this these days.
It is one of the nicest and friendliest hotels that we have stayed in. Although it was not particularly cheap, we thought that it gave great value for money. The roo was super and it is so nice to have the extra items such as tea and biscuits, iron, trouser press etc.
Friendly staff & amazing swimming pool
The surroundings and the standard of the suite made the stay very relaxing and enjoyable. Nothing
it was our 25th anniversary and we enjoyed the whole experience, we have recommended the hotel to all our friends and family.
All staff were obliging and friendly Having been given a time for dinner which we attended on time, it was over an hour later than that, before we were offered a menu!!!
the hotel was beautiful in a beautiful setting, great rooms. Our breakfasts service was diabolical , there was no food left, staff were rude, and even when we complained they took 45 mins to bring our breakfast and there was nothing left on the buffet . We complained further and so we didnt have to pay, but we would have preferred to pay and have a decent breakfast .
Excellent the food especailly
rooms were excellent staff very helpful gym was far to small and needs air conditioning
Reception staff were friendly and efficient Bedroom was v small. Bar was soul-less and rather institutional - a missed opportunity in such a potentially magnificent room. It was also too noisy from a next-door wedding reception. Hotel guests should be able to escape this sort of event if they wish but all the remaining public rooms were about as inspiring as an airport lounge - another missed opportunity. Someone should have a good look at the furniture (too much of it) and fittings and try to make all the public rooms more intimate and welcoming.
The waiter who served tea and generally looked after us, Rob was a credit to the hotel. He was clearly passionate about what he did and it was reflected in the service we received from him. The quality of food served at the hotel was very good and the cooked breakfast was impressive. The decor of the hotel was very disappointing. It was neither country house or modern chic. The reception rooms with their fabulous architecture were reduced to looking like something suited to a retirement home with over a dozen stained identical winged chairs. The bedroom was pretty boring, and didn't live up to expectation. The photo of the bedroom on the bookings.com website which was listed as an executive room, and which we booked on that basis, was in fact one of the suites, so we were disappointed when we saw the room we were actually staying in.
food was excellent, staff were polite and very helpfull room 16 i found cramped
The quality & friendlness of the staff; also the food & wine were at times unbeatable.
Friendly staff and nice comfortable room.
Beautiful house in beautiful surroundings Tables too close together in the restaurant