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Very friendly and accommodating staff, great location, rooms are immaculate. Internet was bad as advertised by previous reviewers. It didn't bother since I was on vacation and didn't want to use the internet but it should be a pretty easy fix. If I was there for business it would be a problem
Loved the location and the pool and the pool bar/ restaurant! The servers at Aqua were fantastic ..friendly and attentive. Will definitely go back
Accommodating consistency, excellent architecture, beautiful ocean view, great hospitality from all staff members, good kitchen and drink menu to choose from, private setting, and a very nice overall stay without any unresolved issues to complete a worth while vacation. All inclusive option offered would definitely make this marvelous resort & spa a more attractive vacation package.
However the beach,swimming pools, nightly entertainment and the restaurant on the Marina Reef side were the best We had a king size bed however, the mattress cover, sheets, blankets and pillows were sized for a standard size bed. As a results we were uncomfortable and did not sleep well. Also in the bathroom we were notified not to drink water from the faucet. For the first day check-in they provided 2 bottles of water for use. However unknown to us we were expected to provide (buy)for all following days water to use. The balcony sliding glass door was almost impossible to secure.
I would give this hotel 4 stars if it weren't for the ants. Not exactly sure why they were on the fourth floor, and in my room, but I suggest If you bring food that you keep it in the fridge. The room are excellent and the view of the ocean is gorgeous. Delicious food, fantastic people. I will definitely go back in the future.
To be honest the hotel wasnt bad, the first couple days were all rain but the remainder of the trip the weather was GREAT! We had some MAJOR RENOVATIONS going on while we were there which we were not aware that renovations would be going on during our stay. Also the Private Beach they talk about in the hotel add was GONE! They said they had some storms back in april that completly removed the beach. The private beach is now just private rock! We made the best of it and had a very nice time while in Sosua. The city of Sosua can be a little intimadating at times but we ventured out into the city and explored a bit.....be prepared to get hassled by EVERYONE in the city....The staff at the hotel was very nice. The beds were not very comfortable...Overall I LIKED THE PLACE! I believe when they finish renovations the hotel will be even nicer! Ocean view was amazing! They also have amazing food!....The head Chef really knows how to cook.... FOOD WAS AWESOME! So in a nutshell.............I loved the place just disappointed about renovations and the lack of beach which they advertised as private! I would stay at this hotel again and I look forward to going back someday! Oh one more thing.......there are horsebackriding trips that are booked for customers......The trip was amazing the guide helped us navigate the city and was just a great guy! If you get the chance to take this trip!...DO IT!
my husband and i were in sosua for three weeks to study spanish. the school booked us into sosua by the sea and it was a total unknown. we're about to return for another visit because it was a wonderful experience and we can't wait to get back. the hotel is small, quiet and in a great location....right on the beach. the staff cannot do enough to make your vacation as special as possible...the food is excellent and the service is like nothing you experience in the united states. the dominican people are so warm and friendly...they seem to have an inner happiness that reaches out and makes you want to hug everyone. please do not believe what you hear about 'having to stay inside your barricaded resort'...not in sosua and cabarete. walk freely, talk to people, smile and have the best vacation of your life. try the local restauarants...they are wonderful and great bargains.
I Have just returned from this property, it is out of season and was very quiet. It was as if the entire place was my own resort, Staff, Food, Bar, Pool, Beach, one could hardly ask for more, It is quiet and safe and easy and safe walking distance of downtown 5 minutes. Great Place, I will go back.
Overall stay was good, except for constantly barking dogs and noise on the street. Couldn't get another room because it was full over Christmas & New Year's. \n\nSecond night there, the air conditioner stopped blowing cold air and it was + 85 in our room. Five requests to the front desk, but nothing was done. This was well before the resort was filled to capacity. No ceiling fans or portable fans in our 1-bedroom apartment. We insisted on moving one night around 11 pm, but had to argue before our request was granted. A week later, the same air conditioning problem, but this time, it took less than an hour for maintenance to fix the problem. The air conditioner problem was discussed frequently among guests, even those who regularly stay at the resort. \n\nStaff and food were very good, as well as on site security and easy walking to nearby stores and restaurants. The all inclusive option was too much over two weeks. We just needed to get out and eat elsewhere every other day. Loved being right at the beach, spent lots of time snorkeling nearby reefs, relaxing on the small, but quiet beach and exploring Sosua. A bit pricey at $ 250 US/night for a couple with all-inclusive option. Besides losing alot of sleep due to the street and reception area noise levels, room was very good, bed was comfy and we enjoyed our stay. Next time, we plan to stay in Cabarete at a smaller resort owned by a Canadian couple we met in a Supermercado. \n\nSosua is bustling and the prostitutes are fun to watch with their Sugar Daddies. Lots of chicas and older gringo companions every where. Currency exchange at the resort not very good, but better at exchange kiosks within 5 min walk.
the best thing about this hotel is that it is located in the town of sousa - so when you get tired of the beach there is local nightlife and dining.the beach isn't the best - but for a $3-5 dollar (you have to bargain) 15-20 minute moped ride you can go the beach at caberete which is nicer.one final note, if you go during the winter you are going during the rainy season - expect to get a rained out for at least a day.
Just got back in Feb 09. This hotel was a wonderful bargain. The room price was reasonable. The staff made it a great experience, they were exceptionally nice. The bed was very comfortable, king size with a duvet cover. There is a parking lot in front of the hotel and is always manned by security. The pool was small but well maintained. The hotel is located in a town that is primarily frequented by ''Sugar Daddies'' (those looking to hook up with women for a good time). I did not eat at the hotel. There were lots of bars and restaurants located nearby. The nightlife in town was exciting and non stop. When I got there, the beach was gone due to the storms. It looked like another planet fulll of jagged volcanic rock. But the sand came back the next day, weirdest thing I've ever seen. Would stay there again.
My friend and I just got back from Sosua By The Sea on 3/4/08. Overall it was okay trip but never use the long distance telephone service to make calls from this hotel (it is very expensive). Learn from my mistake and use the nearby Internet Cafe shops siempre if you have to make calls to the United States.\n\nBe careful walking around Sosua because traffic laws did not seem to be very important there. The streets are narrow and there are mopeds everywhere.\n\nThe Damajagua Falls is a must see. It is a beautiful place and I look forward to going back their soon.
The hotel itself was quiet, rooms were beautiful, beach is quiet and secluded. This is a great place if you are looking to keep to yourself, but not if you are looking for constant entertainment and a lively hopping place. The food for breakfast was fine, but lunch was mediocre and we ended up eating out and finding wonderful restautants elsewhere, and not too expensive. The staff was wonderful and helpful, and it seemed that all the rooms were recently renovated, not doing the pictures shown any justice. Overall, Small, quiet, nice, dined elsewhere for lunch and dinner.
Checked in Christmas Eve 2010, checked out after an hour. Place has run down terribly. Run down furniture in room, tub dirty and fixtures rusted. Pool covered with leaves, not vacuumed for days. Not one piece of fitness equipment was operable. Stairs to beach broken, making access difficult. A la carte restaurant was closed. The whole area just did not feel safe. No way this is a 3 star place.
One redeeming quality of this hotel was the staff. They were helpful and kind. During lunch and dinner, the servers were kind and fairly fast with getting drinks. Almost everything about this hotel is sketchy. For starters, you can tell this used to be a nice hotel, but it has fallen into disrepair. There WAS an ocean-level patio for getting sun and enjoying the water, but it has literally fallen into the ocean. You can go down there, but I wouldn't - if you slip and fall you are at the mercy of the powerful surf mashing you into the rocks (this is not an exaggeration). One of the guest houses is clearly abandoned, with broken windows and outdoor chairs piled into a corner. There WERE 3-4 bars in the pool area. Now only one functions; it's no surprise because there are so few guests that 4 bars would be overkill. There is hardly any shade around the pool deck. Considering how hot and strong the sun's rays are, it would be nice to have ANY umbrellas. Instead, there is one small cabanna (which people claimed via leaving their towels/belongings every day that I was there). My wife got sick after being there one day. This was after spending a week in Las Galeras and Santo Domingo, so we knew the drill (no ice or water not from a bottle). She got sick anyways. Nearby beach is quite crowded. My neighbor hired a prostitute. I know this because I could hear them "getting work done" while I tried to fall asleep. I know prostitution is common in the area, so I'm not sure if this is just this hotel or all hotels in Sosua. Seriously, stay away. This place is a sinking ship.