Overview

Hôtel Mercure Caen Centre Port de Plaisance
Top City Hotel

1 rue de Courtonne, 14018 Caen, Lower Normandy, France
+33 2 31 47 24 24

$93+

Overall guest ratings

8.0/10 Good
Based on 740 reviews

Review highlights

  • 9.2
  • 8.3
  • 7.8
  • 5.0

Good to know

  • Comfortable beds
  • Very quiet

Nearby

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    About

    Located in the heart of Caen city center, overlooking the marina, the Mercure Caen Centre hotel is the ideal base from which to visit the D-Day sites and the Caen Memorial. This air-conditioned establishment provides a peaceful atmosphere by offering modern, comfortable rooms and a fitness room. Relax with a drink in our lounge bar. For business or for a few days of relaxation, this Mercure hotel is perfectly suited to your needs.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Coffee shop
    • Airport shuttle (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 740 reviews
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.3 "93% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 5.5 "Internet is average."
    • 5.2 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 5.0 "Vibe was decent."
      6.9 "69% thought the atmosphere was somewhat friendly."
    • 4.9 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      3.9 "61% had problems with the shower."
      0.9 "91% found problems with the furniture."
      2.0 "For 80%, the rooms looked old."
      3.6 "64% criticized the small bathroom."
      3.3 "Air conditioning was criticized by 67%."
    • 2.9 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      2.7 "73% thought the facilities needed updating."
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    Overall Rating

    8.0 Good
    Based on 666 reviews
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.1 "91% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 5.0 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.9 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      3.8 "62% had problems with the shower."
      0.9 "91% found problems with the furniture."
      1.6 "For 84%, the rooms looked old."
    • 4.7 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 2.9 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Overall Rating

    7.5 Good
    Based on 22 reviews
    • 9.2 "Terrific location."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 4.7 "Rooms are not good."

    Overall Rating

    8.1 Excellent
    Based on 51 reviews
    • 9.3 "Terrific location."
    • 8.2 "Great service."
    • 8.0 "Breakfast is good."
    • 7.1 "High comfort."
    • 4.8 "Rooms are not good."
      2.8 "72% complained about the bathroom."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Very quiet"
    data provided by TrustYou

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