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Very friendly and helpful staff.it was a pleasure staying there No restaurant but staff were very helpful in pointing us in the direction of 2 very fine res.
The staff was very nice, rooms enough large,very quiet place
Fair price of minibar. Toothkit in the room. In hotel is everywere written that is Wi-Fi..thats mean that internet should be available in every room ,but this was not a true. Poor breakfest. Television was not working.
The standard of cleanliness in the hotel room and bathroom was exceptonal and the staff of this small, family run hotel were polite and so helpful.
Staff very helpful. Hepled us with winery tours.
Very kind hotel staff!!! No.
the hotel staff was very helpfull, the rooms are clean, free parking.
very comfortable bed.nice brakfast.easy to find.
Fantstic helpful & friendly staff! Could not fault the presentation of the hotel. Our stay was too short. Perfect stay!
It was extremely clean, modern, spacious. I would definitely stay there again. Front reception spoke perfect English also. Free shuttle to airport was also a bonus that I did not expect. No. it was a breath of fresh air!
location is perfect. very close to airport and have the shuttle service.staff are friendly. it will be good if the toilet kits have more things such as body lotion..but this is not a big thing. overall i am happy with my stay and i will choose this hotel again.
dining room was not up to the rest of the facilities standard
english speaking staff, bed linnens, convenient to airport, Price
Very nice hotel. It's more like 5 star when you're in your room.
modern facilities and indoor pool
Good curtins and comfortalbe matress.
An ideal airport hotel at the Verona airport. Normally airport hotels provide early breakfast for the early-birds leaving the hotel really early, this one does not.
very central and modern
Close to airport. Free shuttle to/from airport & Verona center.Friendly and helpful staff in reception. Very good restaurant too although a bit pricy. Breakfast ok. Only a minor thing. You can only access Internet with a cable. No Wifi available in bedrooms.
Hotel is good.
nice terasse and garden with pool close to the high way and therefore a bit noisy; couldn't open the window in the hotel room
Convenient and free shuttle to airport.
The staff were very helpful and the pool facilities were great! The food in the restaurant was very average. There were no tea and coffee making facilities (other than going to the cafe).
Easily accesible from the airport and highway. Close to city center by car. Shuttle to fair.
Had most of the basic needs covered; and they have free shuttle service to downtown Verona. Misleading information about internet availability. Food quality at the restaurant can be better.
Nice hotel, nice staff Breakfast is not included in the hotel price
I liked the spa/relax spot even if I was not able to use it because their hours did not coincide with mine. The staff was very helpful.
The staff was helpfull and nice. The shuttle buss to the city was very convenient.
Comfortable hotel. Convenient location. Fine swimming pool. Good restaurant, nice dining on the terrace. Swimming pool closes far too early.
the pool was great . the hotel is very nice decorated and clean . the brakfast is very good. The picture of the room on the web is not what we get. we are very disappointed about it becouse we choose the room and upgraded it in order to get the room presented in the web site.
facilities and beautiful room
Close to Verona and great value for money.
The rooms were very comfortable and spacious for European hotels. The restaurant provided great service with fair prices. The indoor pool and spa area is great to come back to after a long day site seeing. Service from one team member- absolutely horrible! The website is very misleading about the location to the city centre. It should be clearly stated that a car is required.
Best Hotel in Verona ... Modern Castle Style. Food is excellent None
Well set out conversion of monastery. Staff friendly and helpful. Good facilities.
Nice building good location if you have a car The floor is wodden but it is very dirty and dusty, if you have kids there isn't any food for them at the hotel resturant
Hotel is freshly renovated ex-monastery with big lawn in the middle which is suitable for children play. Room was cossy. Restaurant is very good.
Great facilities and staff. Especially good hotel for adults and relaxion. You need car because there is not anything near the hotel.
fitness, swimming pool
Excellent hotel and services, comfortable room, I had a good time Nothing.
the room was really excellent, especially for paid price
Absolutely everything.One must go to unterstand what the words cann't describe.It is A class.You must have a room with castle view. NO!!!
Great value for money, very friendly and helpful stuff, spacious rooms, nice breakfast, easy to reach from the highway
There were several things that really made a difference. One of things was the front staff, in particular; a young man who worked afternoon/evenings. I cannot recall his name, but he made an impression. He greeted us each time we walked in or out of the hotel, patiently answered our multitude of questions and was professional always. The other staff were just as nice. The convenience of the hotel to where we wanted to go/visit made it a perfect 'home base' for us. I wouldn't say that I did not like it, however; we all wished there was more variety offered at breakfast. What was provided was always fresh, and the staff were exceptional.
situated right next to the old town of Soave no
Easy to find, not too far from Verona, the mediavel city Soave itself (one minute walk from the hotel) is worth for a tour. Spacious room, nice bathroom, helpfull stuff, extended breakfast with fresh friuts.
I liked wooden floor and marble bathroom, very quiet location and conveniently quick and simple access from A4 Highway. We were not late for breakfast (45 min before closing) but not all the offer was there (most bread and cheese were consumed already and the food was not added)
nice hotel,very clean,beautiful old village
very good large room with tea facilities, very good breakfast, nice location nearby ancient downtown
All, swimming pool.location No.
Clean rooms Very far from centre. No shuttle provided to airport as mentioned for early departures (should be mentioned)
The room was very clean and had good facilities. Bathroom facilities were also very good.I also liked the fact that when I checked out of the hotel in the early hours the next morning, breakfast was available. The chairs in the hotel room were a little uncomfortable being made of steel. Style over comfort.
Clean and simple Nothing
Very clean and comfortable. Wide choice of continental breakfast (with great coffee). Very close to Verona airport (but no noise). If hotel car park is full, lots of free public spaces immediately outside the hotel. Not a dislike, but a comment - great for people using airport (as we were), but not for a holiday as situated out of town and in an industrial estate.
all staffs are nice
Pool closes very early in the evening. It woud be grate if it would be open, when you come from Verona or neerby amusemant parks. By the way, Gardaland closes at midnight and I like to jump in the pool, when I return from there.
This is a beautiful, brand new hotel. The swimming pool and rest area are just fabulous. The hotel is located in middle of nowhere. Only go there if you have a car. There is nothing at walking distance. Public transportation is poor. A cab to downtown Verona coasts € 24. I sampled this hotel among those offering free shuttle to the airport; however I could not benefit from this since my flight was at 7:35 AM and the suttle service starts at 8:00 AM! It would be fair that booking.com or the hotel reimbouse me the € 12 I paid for the cab to the airport. Staff is quite rude.
Hotel was quiet and close to Verona...simple bus trip, and good local restaurant
Short distance from airport, good reception people are good at the desk,the breakfast is fair, can improve with variety.i had the room overlooking the road and good one, clean linen, can supply a coffee maker inside the room,which will feel the guest more at home, i came for the verona stone fair, the fair is at near by 5km distance and the taxi is available with short notice, the shopping mall nearby hotel of 100m nearby, all sort of things available, good for family shopping, no complaints from my side, good value for money,
It was better than sleeping in a tent... I think. It was an old, dirty, noisy hotel with ugly rooms and ignorant staff who weren't well-organised.
the staff at the hotel were excellent
Convenient to airport; good breakfast; good shower pressure; nice pizzeria just around the corner. Rooms facing the road might be a bit noisy but it was ok actually.
Hotel staff was really kind and helpful! For three star Italian hotel, breakfast was ok. Hotel is only few kilometers away from the Verona. Broken tiles in bathroom, water leaking while having shower. Since our room was on the street side, we couldn't really sleep with the window opened due to the traffic and really loud people even after the midnight!
location, relative price no elevator. rooms were poor
I don't recommend this hotel for longer stay more then 2 days. The hotel Gattopardo doesn't offer any excellent service for you and comfort as well.
It was a good place to stay when attending an opera at the ARENA in Verona.
They block a certain amount for guarantee. And when I want to pay the hotel I have been over limit my Visa card.
Relaxed atmosphere, good restaurant serving excellent food, friendly staff, modern room with everything you need and secure parking. Ideally situated 10 minutes from airport and within easy reach of Verona centre.
staff did not explain parking in garage clearly. i.e. how to put the room card in the slot in the black box. the coffee machine at the restaurant (closes too early also in evening) was not working properly at breakfast (Monday morning) and was a really hokey, noisy cheap looking thing.
I can state that it is perfect on all points of view: staff, rooms, location etc. A special plus for the excellent restaurant 10: excellent food, very friendly and professional staff, from the waiter to the Chef. In addition, the shuttle service is very useful in view of a trip by plane from Verona airport.
The information about the parking is misleading. It sais “free private parking is possible on site”, once the public car spaces outside are taken you have to pay 8 Euro to park in the hotel car park.
The staff were really helpful , both hotel and restaurant and the overall package was just great
The location was great because we travelled to different cities during the day. The triple room was very spacious and comfortable. The breakfast had a good selection. The internet is free which was very convenient for us. We enjoyed the jacuzzi in the fitness room. none
Dinner. Pool. It was a bit removed, too far away from Mantova. Should have bigger TV, and standard european channels like Eurosport etc.. Bit of traffic outside window.
the style of the hotel. the water in the swimmingpool was too cold.
Beautiful and romantic ancient villa, very well preserved and converted into a modern hotel. Large and well furnished rooms, wooden floor and ceiling and some "relic walls". Large and comfortable bathroom. Small but nice pool to relax. Good location to visit Verona and Garda lake. Better lighting of rooms would be useful on daytime, because of ancient small windows. Breakfast is good but could be improved with more fresh products in spite of boxed cereals and jams. Parkyard close to the pool uncomfortable: people were sunbathing near cars...
This hotel was excellent in every respect. The staff were very helpful all the time and despite our late night arrival still went out of their way to assist us with food and drinks. The facilities are first class, immaculately clean and very comfortable. This hotel was very good value for money. We loved the place and will go back in the near future.
Very clean and comfortable. Friendly, helpful and efficient staff.
security of the property traffic noise
Hotel is very clean and staff is very helpful and professional. Restaurant is excellent Although excellent the restaurant is very expensive. Hotel is located in a small village with no alternative than staying there in the evenings
Nice pool and very nice rooms.
Everything. The rooms are very spacious and extremely clean. The restaurant is excellent with a great wine choices. The location. Even with GPS, it's a little bit tricky to find it.
The bedroom was wonderful. The swimming-pool was very nice. The bed was unconfortable. The coffee was not good.
facilities, staff, breakfast, internet access renovation is going on
Fast to do check in Wi Fi conetion very poor
Nice breakfast. Clean room. LCD TV with English channels. Very good value for money.
Friendly staff Garden with pool Breakfast Rebuilding
The hotel is perfect - staff,food, location, rooms are exellent
I appreciate wireless internet access in rooms free of charge. Room odour was bad.
We used this hotel in Italy and were happy to find the hotel staff speaking English. Professional and polite staff. Breakfast was exellent. Free and spacious parking. Free internet. Dead air in the bathroom. There were not many channels in English. Of course to have Russian channels would be fantastic! Free Wi-fi Internet was slow and unstable.
They think of everything!!! internet, great food for breakfast the hotel restaurant, service and food was poor
the internet was a bit slow.
Best of I like breakfasts and park behind the hotel Nothing
Positioning in the city, stuff, breakfast Room was heavily smelling (because of smokers) and there were no day curtains, only ones for the night, thus I had no chance to open them during day-time as everything was visible for ourtside through the window without curtains.
Your bed is hard as a rock, would appricate real juice in 4 star hotel instead of syrup drink
Hotel easy to find, staff friendly ,excellent breakfast, top design rooms. Some works done at night... (before 10 pm)
The wellness is a nice facility in the hotel.
Perfect location. Close to Lake Garda, Verona and the wine districy Valpolicella. Swimingpool and nice hotel room. Reception had a lot of documents on the desk visable for all guests. This made a bad first impression. I got the feeling the hotel had a mis management which was not true.(prposal: Make a desk at lower level behind the reception desk were these documents, notes and other things can get stored out of sight for guests.
A very very good value
I liked the size of the room. The pool area, and the breakfast, was also nice. Yes I didn´t like that they came to clean the room very late one day, and just entered without knocking on the door.
Nice place, a bit in the middle of nowhere, but ideal for relaxing. Rich breakfast. The spa is ok, but I expected something much bigger and fancier based on the photos and the website. Well, you should not believe what you see there.
The facilities were relaxing and resturant was good Bath flooded first day. Staff were unhelpful and no apology given, just another key for another room. Staff were abit unfriendly and not helpful.
nice new furniture, superb bathroom, large room, the swimmingpool the loud disco at the pool, music till 3 am
Nice location and the rooms if you stay for one night (close to the highway). Good breakfast. Friendly staff
Location in Tripadvisor was incorrect. This hotel is actually 29k from the centre of Verona No aircon. Location incorrect.
Quiet, clean, neat and tidy. Staff were very helpful. Hotel should consider having menu in other languages aside from Italian. Food was average and a little disappointing, but ok. Bread rolls were not fresh.
Good breakfast, friendly staff - would be a good business hotel Seems more like a business hotel. Although the location is convenient from Verona this appears to be a more industrial town.
Service was very good. Nice breakfast.
Hotel staff immediately split beds to make triple when we arrived which we appreciated. Good local wines served - meals in restaurant excellent Seemed business orientated. No tourist information available, and unable to get any information re sites, markets etc. Restaurant closed without notice on Sunday.
The staff couldn't speak English!
Staff were very friendly and the rooms were in good condition. The bathrooms were particularly good. The single beds were quite narrow.
rooms, position hotel stuff didn't know english
swimming pool; proximity to verona and motorway system. very inconsistent attitude of staff; at times rude, at other times helpfull. noise from mainline railway less than 20 metres away. breakfast was of limited choice, and quality. restaurant for dinner was empty but hotel was full. advertised shuttle service to verona only available for 4 hours during morning.
The hotel is 3 km from varona airport. nearby the city of Verona. the air condition works just from the recepsion.
it was pretty cheap comparing the other 4* hotels in Verona breakfast was basic, I expected more from 4* hotel
The star of the hotel is waitor Sharif!!! Too small room (suite) for 4 people.
front desk in the morning was very slow, inexperienced. It seems getting taxi is problme in this hotel
Close to Villafranca Airport, for late arrivals good hotel to spend a night. It could do with better directions from the airport on how to get there.
Excellent customer service, nice staff. Situated in the country side. maybe it's a bit too close to the railways, but the rooms were well soundproofed
Vicinity to airport. Morning free shuttle. Pool open to 9pm. Ideal if one wants to explore Garda area by car. Shuttle only up to 12.30. To return to hotel from Porta Nuova verona train station you need a taxi that costs about 16 Euros
Easy to get to Verona centre train is loud, no chance to open window
Cleanliness is very good, breakfast is poor, swimming pool is very good, small number of staff ... Location - train is pass just a few meter from hotel. You must say that in the brochure