Apartamentos Neptuno

The staff were helpful and polite. Several of the young ladies spoke English and could help us with directions etc. The apartment did have a beautiful patio which we took advantage of. The main hotel itself was very nice, the lobby was beautiful and the pool area was lovely.

Unfortunately for us the hotel allowed some clients to put their motorcycles in the lobby outside our apartment. We complained several times, the smell of gasoline and the danger they represented but to no avail. We were told that the manager had made an exception because the owners of the bikes did not want to leave them outside and the inside parking for the hotel was full. Well we had to find alternate parking for our rental car so why couldn't they do the same. The apartment Titanic that we were in, the smaller bathroom is in serious need of upgrading. The shower stall had mildew all along the edges. The larger bathroom was better it looked like it had been upgraded recently, but the shower and tub were not without black on the edges. The picture I have included is of the lobby of our building which is across the street of the main hotel.

Don’t take bicycles, if someone stole them, even if it’s not your fault, you’ll pay for it