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It was a nice large clean and secure room.
Accessibility in the little city. 1- Wireless didn't always work. 2- Bathrooms weren't very clean and they don't replace shampoos, soaps, etc... 3- Carpet in King Suites not very clean.
Nice complimentary breakfast
I was disappointed. We would not stay at the Brawly Inn anytime soon or the near future. The bathroom faucet leaked during our two day stay. We reported it the first day and they sent someone up to look at it, but didn't repair it. This is in room 208. You think they would have taken care of right away. We left our room at 7:30 am, returned at 11:00 pm to a uncleaned room and no fresh towels. We brought this up to management and they did nothing about it. I would give there customer service a zero rating between 1 - 10.
It's easy to access. It's on a main thoroughfair My bed had debris under the covers. I opened the bedding in the dark and didn't notice until mornoing that the bed was filthy.
Everything, beds were great, clean , pool , just fantastic. Not at all, we enjoyed it all.
Every member of the staff here provides exceptional customer service. They don't just respond, they OFFER to help! The free breakfast is always good and the free internet/wifi is a bonus. Also, every area is immaculate at all times. I spend weeks at a time here and do wish they had pay-per-view movies.
It was clean and had a nice breakfast. There was only one person at the front desk and the wifi didn't work in the hotels. The lights in the hallways were not well lit.
The breakfast was very good. The bed was very comfortable after a long day of driving. The bathroom was a little dated with paint peeling off the tiles.
the receptionist at the hotel was one of the most considerate and polite receptionists that I have ever had the pleasure of meeting. She was especially thoughtful with my 82 year old mother. We felt very welcome there and would return.
The breakfast is great. Hot breakfast. Rooms are nice and clean. Quiet no
Friendly and helpful staff. No
The managers friendliness. The lack of lighting in the room. There is no ceiling light in the middle of the room. Lamps didn't light the roomost enough.
Wonderful staff in a fairly new and extremely clean hotel. By far the nicest in Brawley and much nicer than I hoped to find in a small town. I can't say enough about the staff. I was there 12 days and everyone was great!
Room was super clean. I think they shampoo'd the carpet before I came. It was a big room, with a king bed. Staff was very friendly, breakfast was hot; you can make your own waffle. Coffee served all day. Fridge and microwave in room. Wireless internet. Ample parking. Windows were insulated; almost no sound from outside. Indoor pool made me wish I'd brought a bathing suit. Big flat screen TV on wall with cable As an oasis, it calls in the bugs. They had a pest control guy in the building on my second morning there. That night while watching TV, I swatted a juicy bug crawling on my arm. My room was right by the lobby on the first floor and the door was thin, so I would wake up about 6:00 every morning to doors slamming and guests yelling down the hall. Towels were scratchy. Had to unplug lamp and clock for phone charger. Had a coffeemaker in room (why?) when there was fresh coffee in lobby. Light switch in bathroom that did nothing.
Really nice for the local, expected a dive place after seeing the rest of the town Forgot my swim trunks
Desk staff was helpful at all times. Room was neat and clean. Information provided about surrounding area was helpful. Breakfast was the typical waffles, donuts, and breads. Would have loved to have a meat/vegi option. In fact, there was really no restaurant open nearby that served up a good breakfast.
It was remodeled nicely and plenty of rooms. The bed and pillows were very comfortable. You can hear every noise possible and very noisy as they had a group of young people who were loud and inconsiderate to the wee hours of the morning and a girl screamed at 2:30 am and thus the police were there. No sleep that nite.
convience to where I needed to be ,good service and location none