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Bedrooms are spacious and fairly clean. Excellent, prompt, dependable staff and reception desk. Air conditioning works very well, and there is a minifridge in the room. The beds are comfortable. Other reviewers commented on the noisiness of the passing train; in my room with the windows closed it sounded like faraway thunder, and wasn't loud enough to wake me up (and I wake up with almost any noise). Location is very bad. It is on a secluded road without any restaurants or shops nearby. Must drive, or take a taxi or a train to get into Rovereto or other nearby towns. On closer inspection, the sheets and towels were not very clean, though the rest of the room was impeccable. The hotel restaurant has high-quality food, but it is predictably more expensive than comparable restaurants in town.
Staff and restaurant was great Internet was poor and seemed to block basic sites like web based email. Hotel was hard to find even with navigation system in car
The rooms and aircon was very good also the restaurant in the evening was very good. The breakfast was typical Italian,not much choice and even no fresh espresso!It came out of a tourist machine!! No danish in a four star place?the restaurant could do better with Fresh OJ and fresh baked eggs and bread.
Very nice room, beatifully designed
new rooms, interesting design, good food, nice landscape arround, good price. We will come back.
Good location This hotel looks better than it is. Strange smell in bathroom from air con, worst coffee I have ever tasted, staff helped but were distant.
the cleaning services were good there is no bar at the lobby, the wi fi was very bad.
It is close to the train station, the service in general is good. Some of the people (not all) working there are kind of descriminatory to people from other countries.
New smartly refurbished frontage and foyer, staff very pleasant, rooms fresh and clean and excellent buffet breakfast
It gave the impression of luxury, was interesting in design, and friendly. There was no Bar in the Hotel, or restaurant, which meant we spent nearly 200 euros in the Hotel down the road.
very good quality environment and friendly staff. Very good buffet breakfast.
Staff Internet WIFI is quite expensive but first hour is free
Very good Any restaurant and bar
The friendliness and helpfulness of the hotel staff. They even booked an appointment for our dog. This is our 3rd stay at this hotel and will not be the last. Not applicable
It was one of the very few hotels that offered accomodation for a family at a reasonable price. The Hotel was fine but the whole town shuts at 2100 so if you are eating out, eat early!
Location. It is near the train station and on the main street of Rovereto. The hotel is family run and is very clean and the staff for the most part is very helpful. I have stayed here before and the breakfast this time was not as good as the last time we stayed.
Very good and comfortable. Exceptional value for money. Quiet, clean, well furnished. Perfectly staff. Nothing to complaint
the location right in the center and the restaurant
A nice hotel in centre of Roveretto. the room and evening meal were very nice. We even had tea/coffee making facilities
Nice centrally located hotel. Poor equipped mini-bar. Coffee wasn�t what I expected. Wlan expensive.
Quality of hotel & very helpful staff
Very nice hotel with excellent service. I would gladly stay here again.
The staff at reception were very helpful and very friendly. The hotel had free coffee in the lobby with the latest magazines ( pity I couldn't read italian). An easy 150 metre to the train station on smooth pavements so easy to pull a suitcase. Close to shops, supermarket, museum, Everything in easy walking distance. Breakfast not included in the rate but I knew this when I booked.
The booking process was absolutely excellent. I phoned on a Sunday and had no problem getting through to Active Hotels. I was given superb guidance, the man whom I booked the hotels with with even helped me choose the best stop over places. As I was driving from uk to Greece his help was so valuable. I had 2 dogs with me, the man at Active Hotels made finding a dog-accepting hotel so easy. Would throughly recommend Active Hotels, every stop over was excellent, thank-you.
The convenience of the location and the evening disco for the children. I was rather upset when leaving as I was aked to pay 200 euro for the room rather than the 120 euro booking price. I was charged an extra 80 euros for my two small children even though extra beds were not necessary as the room slept 4 people. My firend with the same room booking and two older children was not asked to pay an additonal fee.