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The room was spacious, the bed incredibly comfortable, and pillows galore! The staff was super friendly! We were new to the city and the hotel was quite removed from the city center. I read reviews in advance so I knew what to expect, but it's worth noting.
The pool outside, which is not usaual in a town like Sevilla, but due to the very high temeratures it is very nice to have it It isn't a 5 star hotel. It's 3,5 stars. Due to its spacy design lots of areas inside the buildings get very hot and also the rooms. The a/c isn't able to change this.The worst: The windows are like doors. We have bben in the 3rd. floor and it was posible to open the window-door until a limit stop doesn't allow to open it more. The open gap was 15...20cm, engough that a small child can fall out of the window - horrible...SPAIN Is different!!!
Yes, bar in lobby very slow with snacks during day (sandwiches etc)
The staff was great, good breakfast included, the location was perfect, the service and room were fantastic. We will definitely come back. We liked everything
Atmosphere! Spacious setup of complete hotel with great (modern) architecture, largest room ever. From the dozens of hotels I booked through bookings.com this is my favourite. And when you book out of (business) season incredibly cheap. Can't walk to city centre, but since I could park my car for free the hotel the few taxi rides were still cheaper then parking at a hotel in the centre.
Easy to find (with GPS!). Clean, tidy, quiet. Swimming Pool & Spa facilities all shut. And 5 stars in Spain seems to be a lower standard that in other countries. Not walking distance to the old town.
Close to everything
Location is very bad, taxi is only way to go center of city and it is very difficult to get taxi in center of city. I can not beliave this hotel is 5 stars hotel. Hotel staff is not helpful(kind) for us.
Good location, right next to Isla Magica and very quiet at the same time. Nice access to the city center (8 euro cab to "Torre Del Ouro") and 2 km distance to a large supermarket. This hotel gives an amazing attention to detail. Everything worked fine and we were very well treated.
nothing very hostile service
Quite upset for having to pay in advance at a 5 star hotel guaranteed by booking.com with a credit card