the staff were very friendly and helpful
I liked the hotel alot. I went for Omaha beach but it was too far away (entirely my fault obviously). Good place though
Nice hotel, very close to the main street in Deauville and to the beach. Very thin walls, so you can hear what is going on in neighbouring room. Unpleasant smell in room coused by wrong working sewage system.
Excellent location and friendly atmosphere. Pretty garden area.
great romantic rooms. Good location near the beach. Parking was a little bit tricky, but at no cost. Nice little town. Rooms are clean, well decorated and big enough. English spoken !
the hostess was very welcoming and helpful.
Ok for one day stay. shortage of hotel staff.
The owner and staff were excellent. They made you very welcome and nothing was too much trouble.
Madame Jean, is more like a hostess than the proprietor of the hotel. She is extremely helpful, most accommodating, and thoroughly charming! The hotel is well located and a very pleasant place with a "family" feeling. There is no elevator. However on our arrival Madame Jean insisted on taking our cases and carrying them up to the second floor herself. And when she heard me coming down the stairs with my suitcase bumping on each step, she immediately came up and brought it down for me.
friendly staff, big room,clean and tidy. it is quite noisy, i'd improved the isolation
The room was nice and clean. Houskeeper cleaned it in the morning, but didn't change the linen. The price was ridiculously high for a room with shared toilets
+staff, ambiance of a hotel -Breakfast was way too expensive for what it was, smell in a room
Good location, friendly staff The smell in the badroom
Breakfast was very good Dark room that smelled of stale tobacco smoke. No provision to hang shower head on wall in cshower cubicle.
Very convenient location, close to Deauville’s high street and the beach. Rooms clean and tidy, owners very polite and helpful. Overall a very enjoyable stay at the Hotel du Polo, we look forward to coming back in our next trip to Deauville. It would be great to have some non-French channels in the bedroom's TV.
easy to find, relaxed, unfussy, very clean, pleasant dining room, very friendly and helpful staff. Also located in a quiet street just off the main boulevard quite near the race course. Excellent boulangerie just around the corner.
There was no toilet in the room
The location of the Hotel is superb as it is one block back from a main road so nice and quiet, and the owners treated us very well. The beds are a little on the hard side, but we had no problems with this, but I'm sure other people might.
the location was very good and the staff was fair only the langque differance was a problem (not a lot of english)
Pleasant clean room in the heart of Deauville; convenient for racecourse, shops, restaurants and beach, with parking available. Breakfast charges are too high - so we didn't partake.
Beautiful modern design bedrooms, stylish common rooms. Excellent free wifi, good tv. Separate wc. Of street parking for 8 euros/day (although not really necessary in off season). Booking.com price better value (although rooms are expensive noting the flaws). The lack of a showers in all rooms is unacceptable for a top quality hotel. No inner lock on room. No 'do not disturb' signs. No safe. No waste bin in bedroom. Your reviews warned that the basic breakfast for 14 euros is over-priced, so we did not take it. I chose a room a the rear,as your reviews warned me correctly that rooms at the front would be noisy.
The hotel and location were perfect for our needs. The staff was very helpful. My only comment would be the price of breakfast -- I think that it was very expensive for a light continental breakfast.
the hotel was conveniently placed for the town and had the benefit of having its own private car park. the room was clean and comfortable & the air conditioning was a bonus the hotel promotes itself as "chic & contemporary" sadly it does not quite work and has a slightly awkward cold feel with the room we were in lacking any character .... even contemporary. I also feel the lack of a shower in any of the rooms doesn't sit well with the modern "contemporary" image the hotel seeks.
The hotel is really very French in decor, the staff are helpful and everywhere was very clean. The standard of housekeeping was excellent. The a/c in both the rooms where we stayed was very noisy, in very hot weather this would be a great disadvantage.
The very relaxing ambience of the hotel and standard of comfort provided. The staff were also extremely helpful and the buffet breakfast was very comprehensive, although a little expensive at 18 Euros. The fact that the Restaurant was closed on both Sunday and Monday Evenings which forced me to drive into Deauville to eat.
The design of the hotel was superb - we hadnt realised until we arrived that they were modern buildings but the use of timber and the layout was very impressive. The food was excellent and all the staff were exceptionally professional and very welcoming. I had been concerned, reading some of the reviews, that the staff would let the place down, but that wasn't the case! Very badly behaved child in the restaurant rather spoiled our dinner but I suppose there is not a lot the hotel can do about that!
Lovely Hotel. Very Expensive. Menu in French only and nobody spoke English in the evening so had to guess what to order.
The staff were welcoming, and very relaxed and helpful. The ambience of the hotel was delightful - it was situated in peaceful and attractive countryside, and was a beautiful and interesting building. The room was lovely, quiet with a good view and had a luxurious feel. The facilities were excellent, bar (indoor and outdoor), restaurant, 3 tennis courts, indoor swimming pool with adjacent outdoor sunbathing/relaxing area, table tennis, pool table.
Excellent setup. Great place in the countryside. The bed rooms (and especially the beds) are very comfortable.
Spacious clean rooms. Very luxury hotel at a very low price as they have great offers on booking.com. The nature around the hotel is wonderful! The staff is friendly and helpfull. The prices for mini bar, breakfast etc are way too high! One cappucino costs 9 Euro!
Nice location in quiet setting. Beautiful grounds. First rate buffet breakfast. Strong smell of paint in our room (difficulty sleeping). Hotel was almost empty during, so probably could have given us an other room that was not freshly painted. Dining was closed during our stay.
location is really good, calm place, park. Good swimming pool
We found this hotel to be totally what one would not expect. It was quiet and relaxing and certainly a place we would re-visit.
From the front, the hotel is quite pretty. Convenient for early ferry to UK from Caen. Bathroom was spacious and clean. Beaches are surprisingly pretty and sandy. The apartments to the rear of the property are somewhat square and characterless compared to the main hotel building. The double bed was harder than we're used to. Gravel path to the apartments a little noisy. The nearest seaside restaurants are about 2km away - better to drive if you have kids.
Very pleasant stay. Would use again.
Delightfully warm welcome from the proprietor, who was discreetly attentive throughout our stay. Basic but comfortable family room. Simple but well-chosen breakfast buffet. Easy walk to local shops and restaurants - and the beach. The bathroom has a shower but no curtain.
Very friendly, comfortable and clean. No bad points to comment.
WIFI for free, friendly welcome and breakfast service small room, shower room moldy
Near to the beach
It was a convenient location The hotel was of poor quality. Gave the impression of being run down. Badly in need of refurbishment. Not good value for money. Disappointed
The politeness of the young couple who run it . Such a difference compared to England . !!!
grande chambre. very agreeable with not expensive price
We had a lovely light and spacious family room with a large bathroom with bath and shower. No tea or coffee making facilities in the room, quite noisy at night and warm as it is not air conditioned
Very central location with plenty of parking space across the road from the hotel Bedroom could do with a bit of redecoration / modernisation
Lisieux is an excellent middle point to visit Normandy- D day beaches, Mt Saint Michel, etc. The Best Western is in the center of this very cute little town and has excellent service and rooms. We loved the three nights we spent there.
Very good overnight stay during our journey south west, 2 rooms booked for mine and my friends family, all 8 of us pleased.
The staff were very pleasant and helpful. It was quiet. Comfortable. Nicely decorated. No facilities for making drinks (we British love our tea!)
Extremely good central location in Lisieux. Good sized comfortable rooms and decent facilities. Breakfast was varied and would cater to all tastes.
Location, good quality-price relationship Problem with wireless in the room (I had to go to connect to reception), a little bit old fashioned hotel not luxurious but right and clean for the price paid. Good service at reception desk
Close to city centre Rooms in need of updating
very nice beautiful hotel
Had a sea view which was nice. Very friendly and polite staff. Spacious room. Outdoor swimming pool. Fitness room way too small. No kettle in the rooms so no possibility to make a cup of coffee/tea. Rooms need some fixing, a few scratches on the wall, at the bottom of the doors, etc...This is disapointing for a luxury hotel. Breakfast far too expensive (30 euros!!).
The view, and the excellent meal we had at you top micelin resturant. No
The spacious accomodation, especially the well apppinted bathroom Menu choice for evening meal was limited if not dining in the Etrier
Very good staff with a friendly and not at all stuffy approach. Excellent concierge staff (large gentleman with moustache been with the hotel for 16 years) who parked my Bristol with the care it deserves and aranged for a valet! Good location within easy walking distance of the beach and the many restaurants in the town. Nice lounge area for a drink before dinner. Good spa which gave a nice facial for my lady friend on one of the mornings. Overall a really great hotel for a short break. Nothing at all. Some might say it is not cheap, but then you are staying in the nicest hotel in the town.
everything was perfect, service, restaurants nothing found
An all-around great place to stay when in Deauville!
The atmosphere of the bigginings of the 20th century Everything was perfect
nothing as the price of drinks totally spolied my stay The price of 4 drinks at the pool gin & tonic, vodka & coke, martini & lemonade 26 euro each and a cognac & coke 27 euro total cost of 4 drink 105 euro. This is robbery. We also stayed this week at the Victoria Jugfrau 5 * 7 similar drinks came to 62 euros(85 CHF) & The Hilton Evian les Bain 4*, the same 4 drinks 42 euros.
The hotel is situated very close to the town centre, and on the main road going through the town so easy to find. Owner could not do anymore, excellent service. Will be back No secure car park
Used as the base for a site seeing weekend in Normandy. Hotel owner was very nice. We slept very well.
A friendly, relaxed hotel in a very convenient location. Very good buffet breakfast and some helpful local information.
The staff made everything very easy to arrive by helping guide me on my travel by car to get to the location and also helped me in directions leaving for other events in the area of Normandy The parking was a little inconvient but it is because of the location of the hotel on the block.
The receptionist was really wonderful and I appreciated her advice and suggestions. I also liked the outside area at the back of the hotel It was further from the beach than I imagined from the description and also on busy traffic corner
Situation idéale et personnel vraiment agréable, plus une piscine très appréciable pour se détendre : simplement parfait.
The hotel was basic but friendly and accomodating. The room was clean and a good size with a walk-in shower as opposed to a bath. (Which I prefer) No private parking and this can mean expensive street parking on a meter or a considerable walk to find a free space on busy days. They had WIFI but charged 5€ for 45min. The bed was a standard double as opposed to king size. No visible staff after 11pm.
Very central, comfortable hotel with car parking
Good clean room There was no air-conditioning & the staff spoke very little in english
Well designed comfortable room. Central location in Deauville. Nice small pool. Modern ambience, so not a lot of character. Comfortable.
Wonderful central location, within 5 minute walk from the main shopping area, and 10 minutes from the beach. Friendly staff and spacious family room.
Good location at a reasonable price
balcony of room, pool, location no space for clothes! room needed a dresser; needed a lamp by the area of large leather chairs; some balconies had no chairs, but we requested two chairs and a table, and they provided them.
Good basic accomodation, value for money Breakfast was a little dissapointing
The service, the quality and variety of the food, the position, and the general feeling of being somewhere special. Nothing
we had a four star room with fabulous seaviews, but 2 star service throughout the hotel. The hotel history seems to be what the hotel rests on which is not enough and very little attempt is made to enhance the experience. We were left feeling that it was our privelage to stay there and that there was no need to make any effort for the guests. The quality of the room luckily couterbalanced this. However, we would not return.
The location of the hotel. Very easy to check in and out. No reserved parking for hotel guests coming by car. Expensive breakfast.
We stayed here because of the Proust connection and were not disappointed. It is a grand old hotel that is absolutely beautiful. Staff was lovely and the breakfast was excellent. It is really, really expensive.
Very nice and confortable room in a great location The only missing service is clearly a pool!
I liked the architectural style of this grand old hotel. The bar service was excellent. The staff was very helpful. The suite was not air conditioned and was somewhat stuffy with the windows closed. With the windows open, this particular suite was susceptible to the noise from the street and the casino. Other suites on the beach, east side would not have the problem of street or casino noise with open windows. Wifi reception on my computer was sporadic and was on a pay-as-you-go basis through Orange.
The rooms were pleasantly decorated, spacious, and the bathroom had a really good shower. We paid extra for the breakfast when we booked. When we checked in this was not mentioned and we had to ask about the breakfast. At first they said we didn't have breakfast included, then they looked it up and acknowledged that it was in fact included. No big problem, but if we hadn't asked we wouldn't have been told where to go or any of the details.
We came because of Proust and becuase my Father had always wanted to come here. The setting is beautiful. The Hotel does not make enough of its Atrium and the tables are around the edge without a defined area to sit and have coffee or a drink. The Breakfast would have been excellent if the coffee and hot water had been hot. The caftiere was not full so only two cups of coffee possible. The food in the restuarant was abominable. I mentioned this to the Front desk but they said nothing. We have eaten a many of Frances' top restaurants and have been coming to France since the 1950'S. We ate the meal only becuase we had not eaten all day. The food is incredibly expensive and just nonsense. The rooms are showing their age with paint bashed etc.
Still one of the very best locations in this part of the Norman seaside, including Deauville. The room on 1st floor was directly located above the dustbin and supply area . Very noisy supplying and discharging started 4:00 a.m.
Breakfast was good; the room was comfortable if strangely decorated The fire alarm (practice?) which all but we seemed to ignore.
The efficiency and friendliness of the staff no
Restaurant very good, though wine was a little expensive for what was offered. Reception staff very obliging. Cleaning staff courteous and did a very good job. Room was tired and shower did not work properly, there were better rooms in the hotel and I would have preferred this option when booking. Hotel was unable to offer a better room on arrival because it was full.
Hotel meal was very good and staff were friendly and helpful No bad points really
the staff were competent and friendly. it was very central to all the sites
wonderful staff, great location for St. Therese sites
Very friendly welcome from Nok, the owner of the hotel. Very quiet night. Comfortable, clean room with stylish furnishings. Excellent continental breakfast. Good value. No
Tidy rooms, a more than friendly landlord (she even took us back to the train station when we were asking her to call us a taxi), good restaurants and the beach are less than 10 minutes away by foot.
Clean and comfortable, easy to find. Very friendly staff. There should be something in the bathroom where you can put or hang your towel or/and personal belongings...
Good overnight accomodation. More of a motel.
very small room, when opening the third bed impossible to get to the bathroom, very unfriendly staff, actually a B&B on the highway for a night's stop over. Maybe acceptable for business travellers
Convienient stopover useful to have restuarant on site food not too bad but not what you would get in local restuarant hotel next door considerably cheaper not much less standard. Staff could smile a little more
We stayed here because we had a car and did not want to have to negotiate the streets of the city and also find a place to park. It was in a perfect location for day trips to various spots in the countryside, which is what we did every day. It was very convenient to all the major roads of the region.
Excellent Value for money
Breakfast and dinner were good value. The hotel turned out to be on the wrong side of Lisieux for the business my son and I had in Normandy (clearing a house we had sold). So we only stayed one night. It's not the kind of place I would have chosen in other circumstances (like a Travelodge with better food) but the above is the sole reason for moving on.
Clean.Good basic facilities.Quiet. Easy parking. Pleasant restaurant with good simple food.Good to use enroute.
Usual Campanile quality, style, value and helpfulness Hotel has an automated check-in system, which meant that guests were arriving right through the night. Woken at 01:15 with loud bangs and then suffered a constant arrival of people through to 03:30, the rattle of each diesel engine and flurry of slammed doors heralding yet another arrival. Not pleasant. This is a larger (3-storey) building and it's a terrible sound box, easily transmitting noises between rooms. If you want to hear people coming and (quite literally!) going all night, then stay here and enjoy the experience! Never again will we use this hotel, and we will avoid others that have an automated 24-hours check-in system (look for the green kiosk that looks like a cashpoint, next to the main entrance). This is a shame, as the rest of the hotel was good and the staff very helpful.
The hotel was clean, comfortable and in a lovely place. Breakfast was quite good too. I do not think people should pay for parking although in saying that we couldn't use the car park because of height restrictions.
Good sea view from front rooms of hotel. Rooms clean roomy and pleasant. Long walk back into the main town. No outside sitting area.
We stayed overnight on our way home from holiday. Parking was easy, hotel clean with all expected facilities and breakfast was good.
Convenient to visit the beach and Deauville
This is a good hotel ideally located to visit the D-day beaches.
Excellent located with direct access and view to the beach. Spacious and safe garage. Breakfast OK. Friendly staff. A hairdryer in the room and some more towels (only 2 for 2 adults plus small child) would have been convenient, even if we stayed only for one night.
the standard of vthe main courses at diner not of an expected standard
Restaurant was excellent both for breakfast & for evening meal. The various menus of the day in particular were excellent value for money, although not cheap, ranging from 31 to 75 Euros per person. Wine list was huge, ranging from the very expensive to surprisingly good quality rose' & white at around 25 Euros per bottle or less. Outside pool area looked very attractive, though this was not in use during our visit in October. All staff were friendly & helpful and menus were offered in English - a real bonus, with such a huge range and quality of food on offer. Very enjoyable overnight stop, with exceptional dining on offer. Bar prices were excessive in my opinion, particularly for beer, although cocktails on offer looked fair value for money. The standard double room was small & the bathroom tiny, although everything was clean & well presented and it was more than adequate for a one night stay. The cost of upgrade to a better standard of room seemed high?
Incredible staff, waited for us until late, fulfilling all our needs: iron and a marvelous salad (foie gras/duck) plus few complimentary plates! Excellent place to stay.
The setting is great; the masseur was wonderful; the area is beautiful and the hotel very convenient to Honfleur and the coast. The swimming pools are an asset, especially having an indoor one incase the weather is bad. Our rooms were tiny and not at all what I expected, very down market for the price. The staff were missing most of the time and very disinterested in the restaurant apart from the barman who tried hard and the women in reception were not particularly warm or welcoming
Helpful friendly staff, especially with problem of item left behind. Honest and efficient over return of item.
The ground floor chalet rooms no
Good service & atmosphere, good facilities (esp. swimming pools & jacuzzi). Quality of food was good also.
perfect location, friendly staff
Casino Drink/Wine is extremely expensive
Old school luxuryvibe on Saterday evening. Bathroom was not in line with the rest.
Service and the food!
The location is amazing! The hotel is beautiful. The staff is too slow to respond.
relaxing fact that the reception did not tell us about two nights of filming and that we should have been told when booking not on arrival bit underhanded. by the hotel if we had known probably would have gone a week later.
The room was of a nice size, the facilities very good, and the hotel location is excellent. We intend to return there later in the year, but spend more time. When we booked we wanted half board, but we could not book this on line. they should offer it for weekend breaks or make it inclusive for a given period.
I love the ambience of the place and the garden and bar were such relaxing places to have a drink. The little plates of canapes were delicious and the miniature cakes served with a cup of tea, to die for! It is a beautiful hotel in a fantastic location. The price of breakfast is a little high considering it is the same for continental or cooked. I think there could and should be a price differential. I couldn't book room with breakfast, it was room only on offer (not just your site). Swimming pool could do with a refurbishment.
relaxing in room price of food.drink
Great location and reception upon arrival, nice and spacious room & bathroom, good food A bit pricey