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the location it was hard to find because the signage was poor in Trouville. We had not stayed at a "Latitudes" hotel before and didn't know it was marked as "Beach Hotel"
Room lay out and view Poor breakfast arrangement. A meet and greet would be better.
The hotel is old and not keept with proper maintenance.
Had a nice view of the water There was no m ention onthe booking that we needed to pre book a car park space
The hotel is fairly basic but clean and very well situated.It could do with a bit oof paint in the public areas.
Sea-view room attractive; position next to the Casino excellent . Helpful staff. Superb location for soaking up the atmosphere of the great painters who came to Trouville - Monet, Dufy etc. Indoor pool was good but needs covered access from hotel.
View from the room. Interior colour scheme.
The boats the entourage the beds
Location and heated pool Strange odor in room
Great location, 50 meters from the beach, a lot of cafes around. Very helpfull and friendly staff.
Still one of the very best locations in this part of the Norman seaside, including Deauville. The room on 1st floor was directly located above the dustbin and supply area . Very noisy supplying and discharging started 4:00 a.m.
The service, the quality and variety of the food, the position, and the general feeling of being somewhere special. Nothing
We stayed here because of the Proust connection and were not disappointed. It is a grand old hotel that is absolutely beautiful. Staff was lovely and the breakfast was excellent. It is really, really expensive.
we had a four star room with fabulous seaviews, but 2 star service throughout the hotel. The hotel history seems to be what the hotel rests on which is not enough and very little attempt is made to enhance the experience. We were left feeling that it was our privelage to stay there and that there was no need to make any effort for the guests. The quality of the room luckily couterbalanced this. However, we would not return.
I liked the architectural style of this grand old hotel. The bar service was excellent. The staff was very helpful. The suite was not air conditioned and was somewhat stuffy with the windows closed. With the windows open, this particular suite was susceptible to the noise from the street and the casino. Other suites on the beach, east side would not have the problem of street or casino noise with open windows. Wifi reception on my computer was sporadic and was on a pay-as-you-go basis through Orange.
Very nice and confortable room in a great location The only missing service is clearly a pool!
Breakfast was good; the room was comfortable if strangely decorated The fire alarm (practice?) which all but we seemed to ignore.
We came because of Proust and becuase my Father had always wanted to come here. The setting is beautiful. The Hotel does not make enough of its Atrium and the tables are around the edge without a defined area to sit and have coffee or a drink. The Breakfast would have been excellent if the coffee and hot water had been hot. The caftiere was not full so only two cups of coffee possible. The food in the restuarant was abominable. I mentioned this to the Front desk but they said nothing. We have eaten a many of Frances' top restaurants and have been coming to France since the 1950'S. We ate the meal only becuase we had not eaten all day. The food is incredibly expensive and just nonsense. The rooms are showing their age with paint bashed etc.
The location of the hotel. Very easy to check in and out. No reserved parking for hotel guests coming by car. Expensive breakfast.
The rooms were pleasantly decorated, spacious, and the bathroom had a really good shower. We paid extra for the breakfast when we booked. When we checked in this was not mentioned and we had to ask about the breakfast. At first they said we didn't have breakfast included, then they looked it up and acknowledged that it was in fact included. No big problem, but if we hadn't asked we wouldn't have been told where to go or any of the details.
An all-around great place to stay when in Deauville!
very nice beautiful hotel
The view, and the excellent meal we had at you top micelin resturant. No
The atmosphere of the bigginings of the 20th century Everything was perfect
Very good staff with a friendly and not at all stuffy approach. Excellent concierge staff (large gentleman with moustache been with the hotel for 16 years) who parked my Bristol with the care it deserves and aranged for a valet! Good location within easy walking distance of the beach and the many restaurants in the town. Nice lounge area for a drink before dinner. Good spa which gave a nice facial for my lady friend on one of the mornings. Overall a really great hotel for a short break. Nothing at all. Some might say it is not cheap, but then you are staying in the nicest hotel in the town.
The spacious accomodation, especially the well apppinted bathroom Menu choice for evening meal was limited if not dining in the Etrier
nothing as the price of drinks totally spolied my stay The price of 4 drinks at the pool gin & tonic, vodka & coke, martini & lemonade 26 euro each and a cognac & coke 27 euro total cost of 4 drink 105 euro. This is robbery. We also stayed this week at the Victoria Jugfrau 5 * 7 similar drinks came to 62 euros(85 CHF) & The Hilton Evian les Bain 4*, the same 4 drinks 42 euros.
everything was perfect, service, restaurants nothing found
Had a sea view which was nice. Very friendly and polite staff. Spacious room. Outdoor swimming pool. Fitness room way too small. No kettle in the rooms so no possibility to make a cup of coffee/tea. Rooms need some fixing, a few scratches on the wall, at the bottom of the doors, etc...This is disapointing for a luxury hotel. Breakfast far too expensive (30 euros!!).
Casino Drink/Wine is extremely expensive
Service and the food!
The room was of a nice size, the facilities very good, and the hotel location is excellent. We intend to return there later in the year, but spend more time. When we booked we wanted half board, but we could not book this on line. they should offer it for weekend breaks or make it inclusive for a given period.
relaxing fact that the reception did not tell us about two nights of filming and that we should have been told when booking not on arrival bit underhanded. by the hotel if we had known probably would have gone a week later.
relaxing in room price of food.drink
Great location and reception upon arrival, nice and spacious room & bathroom, good food A bit pricey
Old school luxuryvibe on Saterday evening. Bathroom was not in line with the rest.
The location is amazing! The hotel is beautiful. The staff is too slow to respond.
perfect location, friendly staff
I love the ambience of the place and the garden and bar were such relaxing places to have a drink. The little plates of canapes were delicious and the miniature cakes served with a cup of tea, to die for! It is a beautiful hotel in a fantastic location. The price of breakfast is a little high considering it is the same for continental or cooked. I think there could and should be a price differential. I couldn't book room with breakfast, it was room only on offer (not just your site). Swimming pool could do with a refurbishment.
Lovely Hotel. Very Expensive. Menu in French only and nobody spoke English in the evening so had to guess what to order.
We found this hotel to be totally what one would not expect. It was quiet and relaxing and certainly a place we would re-visit.
The design of the hotel was superb - we hadnt realised until we arrived that they were modern buildings but the use of timber and the layout was very impressive. The food was excellent and all the staff were exceptionally professional and very welcoming. I had been concerned, reading some of the reviews, that the staff would let the place down, but that wasn't the case! Very badly behaved child in the restaurant rather spoiled our dinner but I suppose there is not a lot the hotel can do about that!
Nice location in quiet setting. Beautiful grounds. First rate buffet breakfast. Strong smell of paint in our room (difficulty sleeping). Hotel was almost empty during, so probably could have given us an other room that was not freshly painted. Dining was closed during our stay.
The staff were welcoming, and very relaxed and helpful. The ambience of the hotel was delightful - it was situated in peaceful and attractive countryside, and was a beautiful and interesting building. The room was lovely, quiet with a good view and had a luxurious feel. The facilities were excellent, bar (indoor and outdoor), restaurant, 3 tennis courts, indoor swimming pool with adjacent outdoor sunbathing/relaxing area, table tennis, pool table.
Spacious clean rooms. Very luxury hotel at a very low price as they have great offers on booking.com. The nature around the hotel is wonderful! The staff is friendly and helpfull. The prices for mini bar, breakfast etc are way too high! One cappucino costs 9 Euro!
Excellent setup. Great place in the countryside. The bed rooms (and especially the beds) are very comfortable.
The very relaxing ambience of the hotel and standard of comfort provided. The staff were also extremely helpful and the buffet breakfast was very comprehensive, although a little expensive at 18 Euros. The fact that the Restaurant was closed on both Sunday and Monday Evenings which forced me to drive into Deauville to eat.
location is really good, calm place, park. Good swimming pool
At first we thought it was too far out of the town but it was an easy drive and quieter than a hotel in the town would have been. We liked the attic room tho' s lift would have been nice! Buffet breakfast was good if a bit expensive.. The restaurant was closed on the Sunday which was a nuisance. We had to make do with some food we had in the car as we did not want to go into the town to eat.
the pool and reception no
Location, facilities, room with balcony, surrounding area.
Quite close to town.
Large rooms for France. Recommend the restaurant open 1 hour earlier.
The care of staff is excellent, interior of hotel is impressive as well as its golf fields and park around hotel. Very tranquil, peaceful and relaxing atmosphere The minor things: like every morning (our room windows were looking at main entrance side) we heard motor of the big trucks coming to bring products, take trash etc...which was pretty early morning around 7-30
The shuttle service into Deauville The car park
The polite staff, the quality of breakfast and ease of parking
The surroundings are fantastic; the staff was very helpful and friendly The price for the breakfast is very expensive
Superb staff looking after bedroom, bar and transport to town Distance from town was much further than expected
The close proximity to Deauville, the pool and the golf course I thought the food was less than average. I became ill after having dinner on Tuesday night, the salmon appetizer was horrible, the riz du veau was stale and the desert gourment plate was unedible. My wife and I owned a food business in France for a number of years so we know good food. Also for the priice, the continental breakfast was way overpriced.
Very well organised, exceptional staff, traditional luxury hotel Some rooms need refurbishing
We liked the location with beautiful views, the old-world atmosphere, large and comfortabl bedrooms with enormous wardrobe space, including separate dressing-room, the lovely pool and good service.
Quiet, pleasant views from the two windows in the room, west and north facing with sea view. very friendly and helpful staff. Alternative facilty in Golf Clubhouse for breakfast. The Golf Course and swimming facilities were good. No hot drink making facilty in room. Expensive cost of breakfast.
The staff are polite, helpful and very well trained. They mix a very good cocktail. The bedrooms are getting shabby, particularly the bathrooms. The costs are higher than the quality one would expect. Four star quality at five star prices.
Simple, efficient, nice view over Houlgate (from some buildings/rooms, not all) No reception service in the evening. The hotel staff left our key and info package for us to pick on arrival locked in a box outside reception with a code unknown to us. Luckly the parking security knew the code and could open the box. If he wasn't there, I do know how we could have known that the key was in that box. Strange system and no information given beforehand.
The room, the view at the pool, the location, up on a hill with seaview, eventhough it was a little too far to go to the beach by feet. It was a little too bad there wasn't a double bed in the bedroom, instead of the two separated beds.
Very quiet setting near the center of town. The rooms were very clean and comfortable. The costs of the spa facilities was steep in relation to the room cost.
It was a wonderful, quiet getaway. Not easy to get to if you don't have a car but terrific for walks into town to nice restaurants. Also great to walk from town to town on the beach and to take a nice lunch in other coastal towns. Really overall couldn't have been happier with the experience. And the view was breath taking. Everything great about France was there. Tfhe hotel was experiencing some trouble with water for several days and water use was spotty. Never went without for long but I did have a shower cut short.
Cosy, quiet, peaceful, clean and perfectly functional little house. Nice view, nice short walk to restaurants and shops. Good spa center. Price for spa a bit too expensive.
Good clean well located hotel Breakfast cost a bit expensive at €14.50
The situation of the Hotel near to the center of town. Not having TV - channels in english og Pay TV. There was just one channel in English. More information about the area in English. More reading material.
comfortable and clean hotel availabilty of teas and coffees in the evenings.and the quality of coffess at NIght. we had four drinks, the chocolate fine the coffees cold and undrinkable and they cost a lot of money
Good car parking
I needed to change the dates of my stay after booking and on ringing the hotel direct they agreed without question or extra charge.
Good location for the activities we planned. It was central to most major attractions and the fantastic public transit system. Friendly staff The charge for the use of the internet was ridiculous. We went to a local internet cafe and paid 1/7 of the price. We are also accustomed to having facilities to make coffee or tea in our room when we stay at hotels in Canada or the USA. I also found it unusual that we were required to turn in our room key each time we left the hotel.
Lack of staff on duty. Minimal service. Penny pinching management.
Very pretty exterior. Easy access to main restaurant area and town but beach quite a way. Parking free and easy. Hotel bar expensive and had to wait for night receptionist to serve and it was only 10pm. First morning breakfast hectic but ok. Second morning much quieter(Monday). But, horror of horrors, a French hotel that ran out of Croissants and French Sticks!!!!! After complaining we were given a 5€ discount for two of us.
A well-maintained 3-star resort hotel in Trouville, with friendly, professional staff, but perhaps 4 star prices in August.
The location of the hotel
Friendly staff, nice, clean, quiet room. Next to Saturday market and near good retaurants.
The staff were attentive and conversant in english which helped with my rusty french. The hotel was very clean and their duplex room catered very well for my family with three small children. There is insufficient parking but at least ample a short walking distance. Arriving after six on Sunday we did not need to pay anything until the following morning.
closeness to center of town
The hotel staff was great and very helpful the property was clean and updated. The breakfast which was incl. in the room rate was very nice as well! The hotel was located in a nice area and close to restaurants and stores. Our purpose for the visit was to enjoy a nice city but to be able to go and drive to the Normandy beaches, approx 1 1/2 hour drive. I think overall for the money... it was a great choise!
I enjoyed the design of the room, the linnen, the general level of the hotel. The decor was really nice indeed and I had a great garden view. I did not like the lack of wifi internet in the rooms and even in the lobby. Before coming to Deauville I thought that free wireless internet is a must, at least in four-star hotels in Europe
Great location. Size of room was very good as well as being very clean. Very nice hotel, with good rates.
Good location, nice decor ,relaxing ambience Building work opposite the room, but, thats no-ones fault and I'm sure it will be over soon
The location of the Hotel is ideal for our visit. the staff where very helpful this was the comments of all 10 of us who stayed No
It was close to the Yacht harbour & the shops & Market.
Convenient parking for guests, beautiful comfortable rooms a cut above some other hotels we stayed in this summer!
Central location and great service Price is high, the room was reasonably clean (and it was being cleaned daily, so I am very happy with the service), but the hotel is already starting to look a bit run down (e.g. stained corridor carpets)- strange for an establishment which is so new. Also, the garage is not fit for a normal sized car.
Excellent, the Hotel is brandnew and has W-LAN internet access at no extra charge. Parking in the garage costs 13€ per day. The elevator was out of order.
underground parking good, charge for parking - and breakfast quite high compared to other hotels we stayed in
The location is excellent, in the center of Deauville, close to the Hippodrome. The beds are very comfortable. There is a separate bath room and toilet. I did not understand the television. The room was situated on the road side and was quite noisy.
Location Air Con did not work. Very hard bed. No screen around the shower, bathroom floor very wet.
*New, clean rooms *excellent front desk staff, knew customers by name, always greeted kindly, very well presented, etc. *24 hour front desk service Location wasn't great *Breakfast staff were not nice at all *Key check procedures left me nervous about the security of my room *Rooms were a little small, but well equiped *Showers were bad, hose was too short and stopped water flow
The hotel is well located (close enough to the beach and casino, practically next door to a supermarket, and not far from the train station), the staff was very professional, helpful and accommodating, the room was very clean and well appointed, accurate to its 3 star rating. It was also perfectly quiet in the hotel: I don't remember hearing a single noise the whole time we were there, and although our room faced the street, noise from the street was not a problem. Overall I feel that the "rapport qualite/prix" was correct. No major complaints, I was overall satisfied with everything. I could only name quibbles, but they are things that would potentially have been fixed by the hotel staff, I just didn't care enough to ask: we could have used more towels; the heated towel rack is a nice feature but didn't appear to work; the bed was comfortable but not impressively so....little things. Also, we couldn't find ice, but I'm almost convinced that ice just doesn't exist in France, so again not a major problem. Again, the quality of the hotel was appropriate to its rating and to the price relative to other accommodations in town.
room design and locations room was far too small - toilet and bathroom were seperate... also extra charge for breakfast. we didn't have it, but if it was included in the rate (even EUR10 extra) we probably would have paid it...
Recently refurbished, modern style with usual amenities.Good location for Deauville Centre Room was small. No restaurant (except breakfast which was expensive)
Your hotel is very lovely with great accomodations. The staff was helpful (and fortunately fluent in English as we are not fluent in French). Our dinner in the dining room was excellent and breakfast the next morning was terrific. Would recommend this hotel to all I know.
It was a sunny summer's day but there were no facilities to sit outside in the sun. The (new) garden needs more development to improve its benefit to the hotel. No long mirror in the bedroom.
An excellent small hotel
Service good. Reception friendly and helpful. Hairdryer did not work
I was very unhappy as we arrived to find that our 3 single beds that I had booked and even confirmed on the telephone with the hotel when I phoned to check about our late arrival was in fact 2 single beds. This meant that we all slept fairly badly squashed in to 2 beds. The hotel reception in the morning did not seem that surprised and initially offered us a "free" continental breakfast (free anyway for our son), but in the end did drop the room price to their rack rent for a double- more than we would have paid with bookings.com I think. I was very unhappy as we only booked this hotel because of the 3 beds.l
Delightful town/village and the setting of the hotel was excellent. No
Reasonably close location to the magnificent shores of Normandy
The location of the hotel was interesting, being near the racecourses, and was peaceful, but still very convenient for Deauville's attractions. No
Locality to town very good, setting was excellent.
room very small and walls thin heard everything next door!
Clean and basic, decent for the price