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Helpfullness of the staff even in areas that were not hotel related
The staff was very friendly and helpful. The restaurant was good - reasonably priced and well-prepared traditional menu. The room was small and there was only a small window, so no view worth mentioning. Wireless didn't work, so had to use an ethernet cable connection. The room price was way too high for overall amenities of the hotel.
The hotel location is not the best one however nice viuw from the window if you are on upper floor, the restaurant he food is mediocre and the service very slow. not able to purchase pay per viuw footbal match .
The hotel location is excellent, right in the center of the village of Palinuro in a shopping street which is closed to traffic in the evenings and at walking distance from the main beaches and from the port. Very good choice for those who want to take advantage of their stay to walk. In 3 days, we did not use the car which was safely parked in the hotel compound. We had a room with a superb view over the sea. The terrace also had same view. The hotel staff was charming. The room slightly exceeded our initial budget for the week end, but we went to Best Western Hotel la Conchiglia during the highest season (August).
The friendly staff, excellent restaurant -our dinner was one of the best meals we had during our time in Italy. The room was very comfortable and the view was magnificent
a modern and unusual designed hotel in an excellent location. The staff was friendly even though very little English was spoken. Breakfst and dinner also were surprisingly good. The beach is quite rockyna there was an abundance of the beasts called no-seeums as we ound out next morning after a long evening on our rooms terrace. Insect repellent should help if applied early!
The views were superb and the beach was delightful. Swimming pool was also fine. Room was basic, shower was not good. Reception staff were not particularly friendly and the lunches were expensive.
The location, view, food, swimming pool. The attitude of the reception staff stank - they were very off-hand - felt as if you were disturbing them if you asked anything - they need some customer service training.
Clean and tidy hotel, near a beautiful beach. Despite its English name staff speak very little English. Over 500 steps from Hotel to beach.
The hotel it's just in an excellent position and that's it. Stay away.
The setting is beautiful and a gorgeous private beach, wild and natural. the pool is lovely too with the restaurant and club set in a pine wood. The staff were completely inept. they were slow, sullen and unhelpful. We asked for ice in our drinks only to be told that there was some in there, it had melted due to the heat and one does not expect to have to argue with the staff!
The view the room and relaxation. There are a lot of steps to the beach area but very worth the trip down them. We did not know that there is no shuttle to the town after August 31. Should be in the advertisement. Staff didn't speak very good English. And watch out for them claiming you drank the water in the fridge in the room. Ask how many of anything is in the fridge so you know up front.The airconditioning is not applicable for this place because even when you ask them to turn it on they shut it off at there whim....false advertising. Also when booking know to take along your ear plugs because there is a disco associated with this hotel and it is very very loud. I just know to take along my ear plugs everywhere in Europe. They like to party well into the early morn.
The hotel is absolutely beautiful and the staff were very helpful at all times. Food very good also.
The hotel was lovely and clean. The staff were extremely helpful, polite and friendly. The rooms were lovely with great views. Any complaints were dealt with immediately The breakfast options were very limited
beautiful hotel and wonderful staff
Nice Pool & Sunbathing area. Quiet/peaceful. On the whole the apartment of this Apart Hotel was well appointed. The staff spoke very little English so it would be helpful to be able to speak a little Italian. The place is above the waterfront and about 1500 mtrs away so be prepared for a gradual climb to return to the place from town. The apartment could have benefited from Air Conditioning. There is no indoor pool and the solarium is the sunbathing area around the outdoor pool.