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Ease of use as a stp over point from Spain to Guernsey Nothing
Easy to find. Car parking area. Good food. Friendly staff. Was able to make a hot drink in the room I.e tea coffee and biscuit.Would have liked more than two milks and maybe one or two extra tea bags as one of the tea bags was a herbal one out of the two. Nice clean linen and towels were supplied. Nothing much to complain about other than some noisy neighbours quite late - decided to take a bath - which seemed to go on for quite a long time. Can't fault the hotel for that.
No heating in the room.tea making facilities not good. Room door needed fixing.
The fixed price menus for the evening meals were excellent value I was unable to pay using my credit card (from High Street bank). I had to use American Express.
Nice, clean room, room tidied and clean towels every day. Easy to find on the outskirts of town. Preference to be roomed at the front; a new building is being constructed at the rear so building noise from early morning.
convenient to our destination of Cocumond. the Restaurant at the hotel was great. the room was small for 3 I wish we had booked adjoining rooms, I would not have changed my mind in staying there.
all good, friendly staff and great value for money
Clean rooms. Comfortable bed. Nice, quiet area. We stayed in a fully equipped, two bedroom house in Nantes in a gated complex, with a swimming pool, in an excellent location for the same money we payed for Campanile Marmande. I think Campanile Marmande is overpriced.
nothing poor reception.very basic rooms
The attached restaurant had a great menu.
Cery friendly staff Nothing
Location superb, Nicole the administrator was first class - nothing was too much trouble. Room was exceptional Would have been nice to have a bar facility - we did drink superb wine but a regualr bar facility would have been a nice addition
Beautiful surroundings,and beautiful hotel. The room(suite) was very clean, spotless! Very big and relaxing bathtub. Easy access to the town of Sauternes, and Bordeaux. It would be a little more helpful if detailed direction to the hotel was provided. The hotel was not too easy to locate. It would be a little more convenient if a restaurant was available onsite.
The view out the large windows was beautiful - rows and rows of vineyards bursting with luscious grapes! The staff was somewhat aloof and they lost my credit card transaction.
Nice clean spatious room, good breakfast No staff avialable anymore after 7pm, no mini-bar in the room
Tranquil and very scenic location and nearby excellent restaurant- le Cyprien makes up for fact no diner served.
Superb setting and a beautiful room.
Location perfect for a short stay, staff superb, very comfortable clean rooms a very enjoyable experience.
Atmosphere of this Chateau and room are excellent, wine is also great. We really want to come back to this hotel in someday. Nothing.
The location is great, The bathroom is majestic and the atmosphere is easy and great. well...only the pouring rain...
Comfortable be. Charming host. Ideal stopover en route. Conveniently close to motorway.
Owner very friendly, cheerful and helpful. Room large, bathroom super size especially with double sink. Great to have free Wifi. Lovely large comfortable bed. Man made duvet too hot, man made pillow uncomfortable - too over filled and again too hot. No tea and coffee making facilities in room. Couldn't recommend hotel due to man made duvet and pillows.
The hotel is well situated onlty a short distance from the autoroute (10 mins) on the edge of a very pleasnt village with excellent countrtside all around and Cadillac had much more to it than we expected. The hotel itself was well appointed, clean and comfortable. We felt that the restaurant menu was a little too limited for our tastes; the "gourmet" dishes were well presented but were very rich and some simpler plainer options would have been welcome.
The hotel is very charming and old world. Staff was very nice and friendly. Rooms to my surprise, were spacious and of a good size compared to other French hotels.
The restaurant is good. Rooms are quiet and confortable
Good swimming pool and lovely gardens. Spacious room. Good location in Cadillac. Friendly and helpful staff. It did not have the tennis court that was advertised! The corridors were very dark and gloomy - you had to keep pressing timed switches.
Location near Bourdeaux and the Wine Area. Carpet old and Decor not French but Far Eastern. Air unit did not cool.
Nice rooms & friendly staff. Nice outside terasse and pool. The hotel is om these pages advertised as a "gourmet hotel" which is a bit exaggerated.
The cuisine was superb and the service was both attentive and charming. My food allergies were addressed with carefully chosen modifications ,not just omitting items. Best wishes to the newly wed chef and his wife and please give Coco a little treat.
Lack of a proper shower. There was only a hand held shower available not a pleasant view from our room
Very kind people and good looking grounds adjacent to the lovely village of Cadillac. Restaurant closed on Sunday - when we were there!
no tea making facilities
This is a typically French hotel with a swimming pool in a nice garden setting. Proud owners, keen to please. Nice restaurant, with good service and food. Comfortable rooms - quiet, and not too modern.
Friendly family hotel to which we were returning after a gap of 20 years! Could do with a face-lift....but restaurant excellent.
Excellent restaurant, very good food
Great location with nice restaurant and pool. Probably as good a 2 star hotel I've ever found No one spoke english, which is surprising as its a tourist hotel. Also, whilst the staff were O.K. they were not overly polite or helpful. When we booked in and out, staff watched as my wife and I struggled with our luggage. Very surprised with that behaviour!!
The bedrooms were to small and in need of renovation.
Great location, lovely hotel with very friendly staff Honestly, there were no bad points
A very pleasant stay, in a comfortable room at a realistic price. Secure car parking in the centre of Duras was a bonus
The swimming pool and the appearance of the dinning room Rather small rooms - cetainly no room for king bed
Traditional French hotel, the way they used to be. Nice little town. Good restaurant. You could stay here for weeks, it would be lovely. Aircon for when it gets hot. Room 17 is small suite, with separate room for kids. Nothing, it was exactly what we wanted it to be.