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The staff was super friendly. Always ready to help or just talk. The office was not alway open during the day. But once you know where to go it's ok
Comforable beds next to great restaurant and bar that is close to Hershey park. Place falling apart .Needs a face lift. If you're going to charge $100 for a $20 room because of location, use some money to fix the towel rack and faucet. Show some love.
Good location, staff was fine. Property not well maintained, badly needs to be updated.
The staff was friendly and accommodating, the room was clean and a great deal for the price.
Easy to find. Great stay for the price Bath tub faucet leaked.
It was nice and clean for a good price. indoor pool and free breakfast was a good deal.
Very clean room and bed was comfortable. Staff were nice. Room looked recently updated and bathroom was totally renovated. Great price on rooms. Will definitely stay again while in town. Everything was good really. Only thing I might change is that the furniture itself was a little outdated, though in very good condition. (It's all pink).
After a long day of traveling, I was greeted by a friendly, welcoming staff member at the front desk. So nice! The room was clean and comfortable. I had a very nice experience. I will come back. The trash can on 2nd floor smelled really bad every time you walked the stairs and opened the door.
There is not much I could say about the Simmons to be positive other then it's central location. Where do you start? Unhelpful and disrespectfully staff. Dated room. Unsafe atmosphere including stairwell and walkway. No towels or even a water cup. Oh yes, let's not forget heat
It looked nice No curtains on the main windows, mass sunlight without the option to dim the room. The door rattled constantly even when secured. Refrigerator and microwave served as a night stand. The noise was unending, people walking above us and floors creaking in hallway. No extra blankets. Tv was the size of a postage stamp. My laptop was bigger than the tv. We left after trying to take an afternoon noon but were blinded by the sun as it moved in this room. Room 3. Terrible.
Price and Location no donuts
After a horrible stay at coco inn . My mother was very sick her hips still hurt her from the beds in the room. The staff at best western hotels let's us get in our room early to accommodate us and our situation. The beds are amazing staff very professional. Thank you best western for helping us in a tuff time.
Everything was clean and it had all required amenities.
Room was very clean and comfortable, close to Hershey park.
It was close and affordable. Need coffee maker in room.
Room was large for the price and the Internet was free and reliable.
Clean and quiet. Friendly staff, appeared to be family owned. Simple amenities and definitely worth the cost (good value). About 10 to 15 min drive from most Hershey attractions. Small pillows and not enough of them (would suggest bringing your own!). Continental breakfast is served in the tiny office where you check in and there did not appear to be a seating area so I assume you bring it to your room to eat (we ate out every morning so can't say for sure). But still, very good value for the money!
It was. Great Nice clean room Plenty of room Very nice people to deal with And they are. Doing over the rooms And breakfast. Area soon too Will stay again in the spring ! Breakfast area no sitting But they are redoing the area soon To make more room
Leaving. When we arrived there was no staff on site other than two construction workers that were gutting rooms at this location. Rooms were ice cold, dirty, no shower head, and lights were out. And they still charged us full price. Completely ridiculous.
very comfortable beds,,, fairly quiet most lamps didn't work,, key didn't work in door, was resolved easily,,, more expensive than original quote,,,
Location and Price Towels were very thin. Could of been cleaner
There was only one thing we didn't like. When we checked in the room was cold, the heat had never been turned on and it was freezing.
Nothing Carpet was dirty,front desk lady was rude!!We booked a king room and they gave us a room with 2 twin beds.I went down to complain and the woman at the front desk was really ignorant!I do not recommend this hotel!!
Location was good easy access to Hershey park. The rooms smelled weird and are very out of date.
The only thing I no I liked was the location The room was so old and absolutely filthy! There were dead bugs on the soap and on the floor. We were afraid to walk on the carpet. So disgusting. And to think I paid ----- bucks for that dump. Ridiculous.
The location only! Their idea of a free breakfast was glazed donuts and dry cereal with choice of milk water and or juice. No place to sit either. Beds were very uncomfortable. Took awhile to get the hot water for the shower too.
This guest did not leave comments about this hotel.
The shower was hot The room was tiny. The smallest I've ever stayed in. It was smelly. Like cigarette smoke. It was so strong I couldn't stand it.
Location The room was smelly. Towels were worn. Out of water in the middle of showering.
The location was excellent and perfect for my needs. The staff was friendly. The room lacked a coffee maker, blow dryer, iron, and dead bolt! I could overlook all for the price, but not having a dead bolt scared me. I won't be returning.
Location They must not have cleaned very well, found a baseball cap under a chair! Sheets did not fit the bed.
they need to invest in pillows, room was clean, location to Hershey park and food was great pillows were like two pieces of paper and front desk could be clearer. otherwise I would stay there again just need a couple of improvements not much.
Cheap The exterior looked like a cheap motel. Upon entering the room we were greeted by a musty/smoky smell that triggered my asthma even though the room was supposed to be nonsmoking. The walls were plain white and stained unlike the pictures. The bathroom floor had various stains that I will not speculate on. All in all, not a bad place if you have 50 dollars, no standards of cleanliness, and feel that mold is just another of god's creatures and shouldn't be harmed.
Nothing Zero customer service. Staff was rude, and disrespectful. All I got was a bad attitude. Rooms were dirty, smelly, and old.
The price. The door to the room had a 1 inch gap at the top of the door. Had to plug it with a towel so no one could look into the room. Had a coffee pot in the room, with coffee packets, but no caraffe in the coffee maker. Just kinda, overall rundown. We literally felt like we needed to examine the bed for bed bugs. However, after having completed our experience, it all worked out and I'm glad we saved $50 over what we expect from a basic motel experience. This is definitely a place where the only benefit is the economy.
All provided facilities were good, functioning condition. Atmosphere wise, I was not feeling safe because of the open nature of the place, especially since I was with my wife and little kids.
Staff was super friendly and helpful Room was smelly, air conditioner froze overnight, toilet clogged with 1st use, tiny bathroom
Was very pleased with our stay. cheap rates,very clean room,nearby amenities,1/2 hr away from hershey park(which was perfect for the Beyonce concert),front desk women were extremely nice. great to have a good sized refridgerator & good air conditioning. & continental breakfast, overall i would recommend this value inn to anyone. great place to rest your head! only thing that was disappointing but bearable was the bathroom area with tub & toilet was extremely small. the sink & mirror with vanity are outside that area so was easy to deal with.
The free breakfast was in a crudy room and was basically some toast and cereal