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From the moment I arrived I was made to feel exceptionally welcome. The hotel owners were charming and went out of their way to meet my requests for an early breakfast. The rooms were spotless, comfortable and nicely decorated with quality furniture and fittings. The restaurant was basic but the food great. This was simply one of the best hotels I have stayed in recently. Exceptional value for money. Nothing. This was a gem of a hotel
The Staff is great. They are flexible with time and prices. Always available to help you and suggest you better plans to enjoy their region and hotel. The hotel is held by family memebers which add more charm.
Very clean modern and new. Very freindly and attentive staff. The food was excellent. We walked around the village looking for places to eat, and eventually was directed back to our own hotel. The hotel could probably make it a bit more obvious that they served food. The Saturday 18th Sept that we stayed the village had a trash metal and trance music festival which went on untill around 4:30am. All but one of our party had no sleep that night. This may have been beyond the hotel's control, and they did supply ear plugs, but I would avoid that weekend, unless you want to go to the festival. The hotel was also a victum of its own success, and probably needed more staff at times.
Clean, modern and very nice room. Good facilities. free wi-fi in all rooms.Two free use computers running on Linux .... great !!!! Very friendly and helpful staff.
10 points for excellent stay, great cosy hotel, beautiful room. +1 extra point for very helpful staff, made us feel like home, helped organise our daily trips with very good advise ! Gracies ;) Nothing to dislike at all !!
the tv was very small and old and the hotel requires a prepay charge right with the order, even though the booking site it is written that it is not required.
Going on the train to Nuria and looking at the birds and flowers
Very close to train to Vall de Nuria Skiing resort. Good breakfast and good dinner. Helpful staff also when we needed emergency in the middle of the night. Room was very small. Bathtub was a bit rusty. TV is too high to see from the bed. Hotel information booklet is in Catalan / Spanish. Not all staff speak English. TV only with Spanish channels.
Excellent family run hotel with lovely rooms. Jacuzzi on sun roof is really wonderful. The restaurant especially a la carte is excellent. No
pleasant staff,quality food at affordable prices, excellent location close to nuria valley, and sorrounding mountains.if you want to get away from city rat race.do it now.
The hotel has the best possible location for the Vall de Nuria train, two minutes from the train station. It is divided into two buildings, we stayed in the other one than the reception. Rooms are small, so at least that part of the hotel is fit for a short and focused stay rather than a longer one. Breakfast service is ok, although not a very rich selection. We received a smoking room despite our request for a non-smoking preference. Odor was not too strong though. Internet did not work in that part of the hotel, so we had to go into the main building, which does not have an appropriate bar or sitting area, so this was quite uncomfortable.
The ladies at reception were so warm and friendly it made me feel right at home! The room was simple and beautiful with a balcony, a great view to the mountains, and a radiator. The be was very comfortable and the shower had great water pressure and temperature. The breakfast was very nice with juice, coffee, bread, jam, cheese and meat. It was just so cozy! Definitely value for money! There was nothing I didn't like! It was all great! Also, you can buy tickets here for the Cremalleria rack train to Val de Nuria at a significant discount.
Internet booking process went wrong and caused a double booking. At the hotel - none.
Excellent location in the nice mountain town of Ribes. Despite my Spanish being pretty basic (and my Catalan more or less non existent!) the hotel staff went out of their way to try and be helpful, and even gave me a double room for no extra cost! Comfortable and spacious rooms, good breakfast.
A wonderful owner and staff.
A nice hotel in the center of Ribes de Freser. Staff was very helpful but nearly no english (but with french it works very well). Very clean!
Nice hotel with nice and friendly staff. As a bird watcher I prefere to eat breakfast early in the morning. 8 am is too late, especially in summer.
Nice staff, charming localities, perfect breakfast, the central place in the town, The poor doors to the bathroom
Pleasant, kind staff, nice old fashioned place with some attendant quirks that were funny, not a problem. It is not a standardised chain hotel. It was spotlessly clean. Loved the dining room. Would rather stay in a place like this any day having spent the night before in a soulless modern 'warehouse'. If it had been hotter I would have liked the option of air-conditioning. It's very trivial but if you have a tv in the room it should be clear what the system is to be able to watch it. Rooms at the front could suffer from traffic noise. Parking could be difficult, we were very fortunate to be able to park just across the road. Please don't let any of these comments put you off.
The staff were very friendly. The food was excellent and very nicely served. The hot water in our room wasn't very warm. The room was on the small side for a triple room.
There was a problem with water (wet flor near the window)
The location of the hotel is great ,though a bit hard to find.I recomend to put a big sign in Ribbes de fresser, on the main road near the train station which shall direct the guest into the right direction.
Hospitality of the owners, extremely helpful. Maybe a few brouchers in apartment about the area and resturants, supermarket etc would be good. Possibly a MP3 connection on the DVD player so we could play our music as we didn't understand any of the Spanish TV channels.
Nice building and landscape. Really kind staff. The bed could be more comfortable.
nicely renovated country house. perfect for a weekend getaway.
Everything! The hosts were the most obliging and friendly I have ever come across. Genuinely warm and extremely professional. The building itself is absolutely divine, and is finished and maintained to the highest standard. The country setting is simply spectacular. I can not overstate just how much we enjoyed our stay here! A perfect 10/10 experience.
The pleasant atmosphere created by the family that runs it The permission you need to use the television
We liked the hotel very much, the lady who manage the place is so kind, the hotel and rooms are very clean. Breakfast is nice.
not modern hotel,no telphone in the room.everthing in the room very old.I think I pay to to much for what I get. all the hotel look very very old.we didnt like it
Extremely friendly staff, close to everywhere, easy to find even if you arrive in the middle of the night without a proper map:) Parking space easily available.
Staff friendliness. Breakfast was great value for money!! Room is basic but has everything needed. Room was a bit cold. Heating not 100% working.
great location in the centre of town with friendly staff, easy car parking and super clean rooms
Nice people No hot water! Room was chilly with no thermostat.
Excellent location and value for money. Polite and considerate owners and staff. Minimal, if any, staff available during day but was end of season with few guests.
The slocatin and atmosphir. We left the hotel for hicking at 07:15 and came beck to checkout at 12:15 and the hotel maneger didn`t put extracharges. The bed is very small and the mattress very soft.
Location is good, and it was easy to find p-place for the car. The village it self very peacefull. The owner's son and his wife spoke good english and were helpfully as some of the waitresses too. Wireless internet in the whole hotel :D :D From the scandinavian point of view the breakfast was very poor; a croisant, one cup of coffee and jam and it was served from 08:15?? We didn't notice any pool, but the river ;P
Central location and very clean rooms The room was a little small for 3 persons
The helpful reception, the comfort and cleanliness of the room and bathroom, its situation in the village, the busy street terrace juxtaposed with the waterfall and river terrace, the swimming pool. We appreciated their 10% discount on the narrow-gage railway tickets for the Nuria Valley. Free public parking close at hand. Ability to hear the shower in the room next door. Being awakened by the 04:45 recycling truck emptying the glass bottle bins adjacent to the hotel.
lovely people, treated us very well, very good value
Only the location. The hotel is located in the direct proximity to the river. Unfriendly staff, poorest possible breakfast (better none than such), absence of air conditioning inside the rooms.
great hotel! great location! very nice stuff!
Simple, nice place to put your head while travelling. the room smelled from air freshener when we entered. If it's a nice day (and it was) it would be nice to have the window opened for short time before coming.
Very friendly and helpful staff - this was a family run hotel. We were made very welcome. Meals were good, and they were accommodating to requests re diet. Rooms were newly furbished in a simple style. Lack of sound insulation between the adjacent bathrooms and rooms and corridor - so every noise could be heard from the next bathroom and also from the corridor. New but tiny bathrooms which weren't well designed for the space. A real squeeze for a large person to get to the toilet!
Hotel was conviniently located to access the Val de Nuria railway. Room was of good size and clean.