location street noise. smell in the room.
Location, staff value for money, cigarette smell
on our arrival hotel didn't had confirmation from booking.com. Staff was very nice and helpfull. they don't have parking for cars as it's writen on your site.
Excellent central location for sightseeing and transport links. Very helpful staff with good English. Good buffet breakfast included in price. Small lift which stopped on half landings, so you had to carry bags down a few steps.
It was close to the city centre, but not too noisy.
The hotel was perfect for our needs and we were able to explore the area very easily from our hotel. It was excellent for the price.
The only one thing I liked it was the location which was near the cruise terminal as I had to join a cruise ship. I didn't like many things, the service is not good at all, the personnel is not professional, I asked for an additional towel and the answer from the Reception was "Yes of course, you can have it, come down to take it by yourself". The room was not comfortable, the bed is old and gave me a bad backache, the shower was not working properly and the cabin's door was broken. The minibar was empty I had to call and ask and they sent a steward to fill it up..."the lady came and filled it with 2 small bottles of natural water and 1 can of pepsi cola". This is not what you expect from a 3 stars Hotel for 75 euros per night!
his was a great hotel... would stay here again in a second.
- nothing. the room was small for 4 persons, and there was nobody at the reception when we get there, so we call them to open.....
Taxi from cruise terminal cost E35 for a 5km trip@
The staff and the breakfast. It was clean. The shower didn't work. The room was very small.
Not much, elevator worked Hotel did not return 2 emails; wake up call an hour early for flight back to us; no glasses in room; Noisy and unsavory neighborhood, as well as some other guest. WiFi incredibly limited and slow. Should have slept at airport for early flight rather than waste 65Eu here
The area is very strange. I wouldn't get out after the dark in that area. The train station near showed it very well... the ticket machine was all covered in steel, and the monitors were with thick grilage on them.
It was close to the airport We first got a room that was stinky! Smokers i guess.We got another room, no problem
it's in the city center parking place
The atmosphere was good and they looked after us well. The food was really good and the rooms were very clean. Very near to the Motorway and easy to find. Not the best part of town but very Italian. Market near by and parking was OK. At first sight you may be put off but inside was great.
the price. The hotel was very cheap and we had everything what we needed. It was quite clean, the breakfast was okay. none
Too expensive, room was poor (maintenance, cleanliness). Breakfast very plain. Lovcation in centre
location is very close to train station Genova P.P. There is WiFi for extra money, but speed is extra slow and not stable. Door of room is not sound prove at all. If you sleep and somebody walks in a corridor feeling is like that somebody is in your room. TV signal is bad.
proximity to middle of town noise from lane in front of hotel
Good size room, nice breakfast, very close to station and easy walk to sights of Genoa. Air conditioning wasn't working while we were there.
My room looks nice, including all the facility I needed, but it was not quite clean. I could saw ashes flying in the morning sunshine.
The hotel is very closed to city center
Perfect location, just few meters from main station. Hotel is clean and well kept.
Quite expensive but the hotel is lovely, new but very well planned & designed with flair to give a great atmosphere - the location helps of course, being right on the water. Also a lot of little accessories were provided in the room. Unusually, as there is nearly always something to criticise, we could make no criticism of The Jolly - Marina at all.
Paid for a regular room and got an awesome luxury apartment. Expensive (and full) parking, had to park in the (yet more expensive) Aquarium parking next door.
The Hotel is well located but the staff, with rare exceptions, was not helpful at all. We needed a late check out ( around 2 PM ) to catch a plane and the lady at the desk told us she couldn't do it because the hotel was fully booked. However, acessing Booking.com we could easily see that there were, at least, 20 rooms available for the next day. We felt deceived because we were lied to.
Very good hotel located into marina. Yachts are all around.Fantastic bar and restaurant with perfect terase.
there is no wide varity in food menu
i came to the hotel parking straight from France thanks to my car gps ,the staff at reception was perfect and answer my worries:how can i park safely my car.and sold me tickets for the boat to take us to the Nautica international.i was also advised to a very good traditional restaurant in the vicinity for a nice dinner.100% efficient.thanks. none
In Centre City. Near The Aquarium
view I must go away two days before and I must pay for all period. This condition is not correct.
Great Location, central and easy walking distance to restaurants, marina, aquarium etc
The staff at the hotel were very pleasant and eager to please. The hotel was a good combination of quirky and antique. The location is central. There was some street noise even though we were on the fifth floor.
only stayed one night, Good location and friendly and helpfull staff.
Nice spacious room. The bathroom really small and no internet which it said there was only in the reception area. Can be alot of noise from outside during early hours of the morning.
Theese room doors are not good as a hotel-room door. It look likes garage doors.
Just the location Really old rooms, poorly renovated. Weird smell in the whole hotel. Poor light.Poor window view. Awful decoration. Got a really ''cheap'' feeling during my stay
Very comfortable hotel in excellant location for the coast and exploring a very interesting, but understated, town.
Sea view from balcony - great sunset in November. Great bathroom
nice staff,cleanliness,close to the sea,park,nice enviroment poor brekfast,bad wifi signal,small room
Pleasant, convenient to the Passeggiata. No swimming pool.
The breakfast was good. Freshly cut ham & a little cheese every day. Good variety. The PC in the lobby could never make an internet connection. Poor lighting in the room.
Ideal location for visiting Genoa away from city polution yet able to be in the city within 15 minutes by frequent reasonably priced trains. Adjacent to Parks containing art, cafe and childrens playground. I would have prefered some literature prepared by the hotel about the immediate amenities especially as a non speaking Italian.
It was such a gracious hotel. I was so tired whern I arrived and felt quite restored by my stay (which I extended); its a lovely location away from the hustle and bustle (which is close enough if you really want it) and with a lovely gaarden. The staff were helpful and plesant. The charge for internet access was a little high I though, though all hotels in this general area seem to charge a lot so perhaps there are limited providers.
Not far from Train station, good location. 1 hour free internet was handy. Breakfast was nice, so too was the waiter. Noise outside was awful, kept us awake most of the night. They wouldnt allow a 5 minute early breakfast because we had to catch a train. English was a struggle. Very expensive for what you get. No fridge or aircon.
nothing to like about Room layout and breakfast
It was pleasant enough and had everything I needed.
If you don’t want to ruin your impression of Genova and Italy choose another hotel – the staff is very unpleasant and impolite.
Location was excellent - in the middle of everything. Stuff very nice, the room was clean and comfortable.
The only positive argument for us is that the hotel (???) is situated in the by Unesco protected pedestrion zone of the city, on walking distance from stazione principe and nearby restaurants, harbour... No trafic allowed but... (read our negative argments) Huuuuge cockroach in the bathroom - bad smell out of the foot washer without trivet - terrible disturbance on all tv channels - shower walls full of mould - no reading lounge - staff spoke only a few words english, no communication with guests - internet to pay for this room price?? - no minibar in the room to keep water cool - electricity works in all halls - not finished wall painting - window can't be opened - very noisy airconditioning machine in the room - partybeasts loudly passing through the street during night and early morning - breakfast is a disgrace : packed toast bread but no toaster, cornflakes but no milk, no fresh bread, no ham, no cheese, only few coffee cakes for all and packed cookies, no fresh juice, no eggs, no fruits
Nice place, small price, basic hotel in a cute central road. Reception willing to help.
Very close to Porto Vecchio and the Aquarium. Staff very helpfull
Friendly staff. Clean. Close proximity to everything. It lives up to it's name - mini.But given the price...
Very helpful staff, charming rooms, cleanliness everywhere in thé hotel. Tasty italian breakfast. Bocadessa village 5 min walk with excellent restaurants. Nothing
The welcome and service in general were particularly good - very smiling and helpful staff, speaking both good english and french. Although not in the city centre, it is well connected by bus (bus stop just in front of the hotel, 10 mn ride, frequent buses) and you can leave your car in the hotel courtyard (free of charge), avoiding the trouble of city centre traffic. It is also close to the Lido. The hotel is very clean and appears to have been recently renovated.
The whole experience - all the staff were lovely, friendly and helpful. The hotel was excellent - near the sea, in a nice district, bus stop right outside made it very easy to travel about, pool & tennis courts next door. Would certainly stay there again.
Staff very helpful and breakfast good. Thin walls, our neighbor kept us up most of the night. WIFI did not work.
Nice people, clean bearterful building. Good breakfast and services. Nothing.
Staff were helpful & friendly The hotel cold be difficult to find in a hire car.
The stuff was very friendly and helpfull +
The hotel staff was very friendly and tried to help in any way. Breakfast was minimal relative to similar hotels.
The location is very good - not far from the center, near bus station, but aside from the city noise. A very nice building in "villa" style. The room is clean, bed is comfortable, breakfast is sufficient. Very helpful and friendly staff.
Everything was ok, helply staff, nice rooms, very clean, no noise and good location in the city
Everything was perfect and as expected to be....
Very nice hotel, excellent and warm reception.
Very nice old-fashioned villa with hearty personnel. The style and look of spacy rooms is awesome. Located in golf area and 10 mins walk from Scrivia outlet though located in country side - almost no areas for walks around
Firstly I was surprised to have been upgraded. It was really nice. The General Manger, Mrs Marina Giuliano of the Hotel was professional,and friendly our dinner was excellent. I would suggest the Hotel La Bolline to friends tha paly Golf.
We like the welcomeness of the place woner as she used to welcome every gust and keep after any service provided and always get the costumers feedback and statisfaction. She is really a great/nice lady No. Everything was good
location Breakfast is mandatory for me in the each hotel.
Price, loxation To have shampoo in the room, breakfast
Very nice place to stay away from the city. You need to have a car to reach Genova
Good position, nice nature area, freindly owners. Best regards to Mario!!!
Nice and quiet stay in a beautiful setting. Friendly welcome. We were traveling through and visiting the designer outlet on the way. The town of Gavi is small but very nice. The larger family rooms upstairs are much nicer than the double rooms on ground floor, even if these are also perfectly ok.
We enjoyed our stay, our roof was peaceful with a superb view of the countryside. The Hotel owner went out of his way to make us feel welcome, advising us where to eat good food with local wine. Superb would definatly use again.
Studio accommodation ,spotlessly clean, well equiped,good food in the restaurant. Needs better directions, can be a tricky to find. Would reccommed it ! Could do with better directions /sign posting
The mountain view was absolutely wonderful considering the distance from the nearest city (it's less then 10 minutes drive). All the rooms were warm, tidy and well designed. The staff were incredibly nice even though we were quite late for check-in. The area can be a bit foggy night times so it's good to have GPS or a simple map.
Loved it. Ver authentic Italian. I could walk to the village where my mother was born and the cemetery where my grandparents are. Roads are a challenge but that is what the Italian countryside is like. The roads to get there and gps doesn't get you all the way there
My girlfriend and I staied in Hotel Helvetia just one night during a weekend in Genova and all has been perfect! The staff is very friendly and really kind! The position is fantastic and the price is onest, it has been a fantastic choice for our week-end visiting the Acquario di Genova (see the distance in Google Maps)! This hotel is recomended referring to our direct experience! Maybe the room was a bit small but it is perfect for short trip!
The hotel staff's ability to communicate in English and their willingness to provide a map of the area, walking directions, key points of interest, restaurant suggestions, information on train schedules, and taxi notification was wonderful. The hotel staff was able to accommodate everything that we needed and answer all of our questions. The service was top notch!
Conveniently close to train station and harbor; good breakfast served earlier than in most other hotels
Inexpensive accommodation close to station Room on busy street - very noisy
the location the size of the room
Big room, separate bad for child
Rooms small... but not bad for European City standards. Staff very friendly.
Great location, not too far from the main station and not too far from the Port or the main square. Staff were very helpful, esp the lady on the day always helped with questions and queries. The only problem I found was on check out they wanted payment in cash which I didn't have so had to go find an ATM and get out enough. I told the guy on the desk I didn't have cash and he gave me no other option, there was a efpos machine on the desk so no idea why I couldn't use my card. Put a whole dampener on the stay.
Incredibly helpful staff. Central location. Easy to find. Room was spotlessly clean. Room was slightly on the small side - but we booked a basic room & it was fine for a couple of nights.
we stayed one night and there was blackout (no electricity) for this period
Easy access Parking problem (especially on Sunday), very poor breakfast
Rooms are confortable and the breakfast is simple but good -
Good location for shopping. Room`s cleanness. Breakfast could be better!
Very good location, with a wonderful view on the castle. My room was very clean and fresh. Staff was helpful and friendly.
Breakfast terrace. Kindness of hotel staff. The noise during the night from main town square. No air conditioning
Nice accurate privately hold hotel in the very centre of old Gavi town. The owner Guliano (I hope the spelling is correct) prepares georgeous espresso or guests! Comfortable beds. If you happen to stay there do not miss an opportunity and visit local restaurant Zenzero that offers traditional ligurian dishes. A bit further from Serravalle than indicated 8 km, but still convenient.
Very nice breakfast, clean and modern facilities, and great hosts. Free wireless in rooms would be nice. There was one ethernet cord, but you had to use it in a separate room.
There was no airconditioning, while it was blisteringly hot. One tower fan in a room for three. Hotel staff chose not o speak English when I complained, they spoke English till then. do not stay at this hotel
the staff recmmended a local reastrant which was very local and very Italian-- we enjoyed the food very much
Restaurant. Shower power was weak
its handy location we had a pre dinner drink in the bar on saturday night, 2 vodka & 1 coca cola, the charge was e24... even compared to london or new york 5 star hotel prices we felt it was scandelous...
OK in general as a 4 star hotel. Rooms are comfortable and clean enough. It was worth for price that I payed to stay with the family I booked two rooms under my name through your web site and confirmed by a mail directly to the hotel too, but it was reserved only one room, at last I was at the reception for a half an hour get the other room
Very close to the center and well communicated by bus. Muy cerca del centro y bien comunicado en autobús.
Nice reception, clean rooms, good breakfast buffet rooms are small and there was unpleasant smell in the room
location is smply the best if you're up for historical city centre & shopping, soap/shower gel/shampoo in the room were very good))) staff is mostly unfriendly, and honestly this hotel is not like true 4*, more looks like strong 3*. I stayed in a "superior" room, but it is indeed very tiny yet has modern refurbishment and good stylish bathroom
Great location. Breakfast was good. Both rooms had bathtubs, which is a real plus in Europe! The parking garage was a little hard to get to due to one way streets and center city traffic. However, it was plenty roomy for an SUV.
hotel location; comfort and cleanliness of room; helpfulness of staff, quality of breakfast and restaurant lack of internet capability to use my own laptop in room; limnited room service capabilty when we got in at 11:00 PM
The staff were very friendly and helpful. The location was excellent. The room had a bad smell.