I liked the staff , location, service, beach, activities and shows, Cafe, bars are excellent. Only concern I have the food in the restaurants especially for dinner need some improvement .
4 stars
Beach Palace
Photos of Beach Palace
Overview
When families take all-inclusive vacations to cities like Cancun, they want to be sure that they are truly getting their money’s worth. At the Beach Palace All-Inclusive Resort, they can be sure of it! This resort features top-shelf drinks, fine dining meals, room service, luxurious accommodations, and beach and water activities for each member of the family. This all-inclusive package can help guests to save money so that they can enjoy their stay in Mexico.
The rooms here include WiFi, nightly turndown service, a whirlpool in room, mini bar, purified water, CHI hair products, hairdryer, and flat iron, bathrobe, slippers, in-room safe, coffee and tea maker, climate controls, iron, alarm clock, and smart TV with satellite. Guests get all of the comforts of home when they are here. They can also dine at any of the restaurants at the resort including Wok, Tequila, Bocelli, Sky Bar, Stadium Bar, and Terraza.
With all of the amenities included here, guests will want to get out and explore. They can find the Isla Mujeres, Mayan Ruins, Dolphin Ultimate Gold, and Coba with Cenote.
When travelers are ready to book their stay here, they can do it rather quickly online or on the phone. The multi-lingual staff is ready to help in any way that they can. Rooms do fill up quickly in the summertime here, so it is key to call months in advance to get the room that guests want. Staying at this all-inclusive resort will help guests to build a lifetime of new memories with their friends and family.
Latest deals for Beach Palace
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Privacy Preferences
Amenities at Beach Palace
- Snorkeling
- Outdoor pool
- Beachfront
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- 24hr front desk
- Safety deposit box
- Bottle of water
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Steam room
- Spa and wellness center
- Rooftop pool
- Massage
- Pool bar
- Sauna
- Water slide
Dining
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Dining table
General
- Family rooms
- Interconnected room(s) available
- Lake view
- Storage available
- Beachfront
- Sea view
- Seating area
- Slippers
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Public bath
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
Things to do
- Gift shop
- Fishing
- Board games/puzzles
- Game room
- Golf
- Diving
- Snorkeling
- Beauty salon
- Table tennis
- Pool table
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kid-friendly buffet
- Kids' club
- Complimentary breakfast
- Playground
Media and entertainment
- Flat-screen TV
- Gaming console
- Cable or satellite TV
- Shared lounge/TV area
- TV
Accessibility and suitability
- Hypoallergenic
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
Bedroom
- Alarm clock
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Fitness
- Fitness center
Reviews of Beach Palace
8.3
Very good
311 verified ratings
Wonderful
169
Very good
64
Good
34
Okay
9
Fair
15
Mediocre
7
Poor
13
Summary of reviews
Guests say
Guests loved the beautiful beach location and friendly service, with many praising the food options available. However, some reviews highlighted issues with cleanliness, particularly in family areas where children were present. Overall, it is a family-friendly hotel with a vibrant atmosphere, but some guests preferred a quieter environment.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
8.3 out of 10
120 reviews
7.7 out of 10
23 reviews
9.4 out of 10
1 review
6.9 out of 10
3 reviews
All reviews
Pros (+) Beach location
Cons (-) We had hard time finding vegetarian food, we had two beds were full size, not comfortable for party of 4, were able to get only one extra portable bed.
Pros (+) Employees were nice & service prompt, delivery quicker than told for room service/delivery. Pool was good, beach was great except for some seaweed. Massage was excellent best I've had in a long time! Food in buffet was good, did not try any specialty restaurants. Loved the cafe by the beach that served coffee and snacks. Coffee is really good, hot or cold, no sugar needed. The ice cream is really ...
Cons (-) Kids club needs a better area not too god for older kids. My son was six and not much for him to do except video games. Other than basic drinks, margaritas & rum & coke, could be better good; drinks better if ordered in the restaurants.
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Beach Palace?
Guests can dine at any of the restaurants at the resort including Wok, Tequila, Bocelli, Sky Bar, Stadium Bar, and Terraza.
Are there any specific amenities for families at Beach Palace?
The resort offers amenities for families including babysitting or child care, a child pool, kids meals, a kid-friendly buffet, a kids' club, complimentary breakfast, and a playground.
What can guests expect from the room service at Beach Palace?
Guests can enjoy 24-hour room service via the mobile app, ensuring they have access to food at any time, which is especially convenient for early tours or excursions.
When is the best time to visit Beach Palace?
The low season is in August, while the high season is in February.
How is the cleanliness at Beach Palace?
While some guests mentioned that the hotel is a little dated and needs renovations, others found the hotel facilities to be as expected and appreciated the high-quality cosmetics for hair and body, as well as the fast room service via the app.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or the sea comes highly recommended.
Plan Restaurant Visits Wisely
Guests advised making restaurant reservations in advance as there were waiting times, especially during peak hours. Consider booking preferred dining times upon arrival to ensure availability.
Consider the High Season
If planning a visit, consider the high season in February for a vibrant atmosphere and ideal weather. However, be prepared for larger crowds and make reservations well in advance.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like Acuario Interactivo, Playa Marlin, and Kukulcan Plaza for a diverse and enriching vacation experience.
Family-Friendly Activities
Families with young children can benefit from the hotel's kid-friendly amenities, including a child pool, kids' club, and complimentary breakfast, ensuring an enjoyable stay for the little ones.
Opt for All-Inclusive Packages
Several guests highlighted the value of the all-inclusive package, which includes top-shelf drinks, fine dining meals, room service, and beach and water activities, providing a hassle-free and cost-effective vacation experience.
Check Room Availability in Advance
Due to high demand, especially during the summer, it's advisable to book rooms well in advance to secure preferred accommodations and avoid disappointment.
Utilize the Mobile App
Guests found the room service via the hotel's mobile app convenient. Consider using the app for fast and efficient room service during the stay.
Be Mindful of Noise Levels
Some guests noted that the hotel is located next to a road that can be noisy. Light sleepers may want to consider this when selecting a room and pack earplugs if sensitive to noise.
Consider Alternative Resorts
For those seeking a quieter, adults-only experience, it's recommended to explore other options such as the couples-only Sun Palace to ensure a more tranquil environment.
Location
Blvd Kukulcan Km 11.5, 77500 Cancún, Quintana Roo
What's nearby
- La Isla Shopping Mall0.4 mi
- Kukulcan Plaza0.9 mi
- Spa at The Royal Sands1.2 mi
- Cancun Golf Club at Pok Ta Pok1.4 mi
- Hard Rock Cafe Cancun1.5 mi
- CoCo Bongo Cancun1.5 mi
- Cancun Convention Center1.6 mi
- Iberostar Cancun Peninsula Convention Centre3.5 mi
- Iberostar Golf Club Cancun3.6 mi
- Playa Delfines3.9 mi
- El Rey Ruins4 mi
- Puerto Cancun4.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Beach Palace
Low season | September |
|---|---|
High season | December |
Average price (weeknight) | $409 |
Average price (weekend night) | $410 |
When to book a room at Beach Palace
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Beach Palace
FAQs when booking at Beach Palace
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See most recommended stays in CancúnGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 5.3 mi |
Nearest Airport | Cancun |
Distance to airport | 9.3 mi |
Everything you need to know for your stay in Cancún
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