Overview

Emporio Hotel & Suites Cancun

Kukulcan Boulevard Km 17.5 L-49, 77500 Cancun, QR, Mexico
+52 998 283 3800

$125+

Overall guest ratings

7.9/10 Good
Based on 1,390 reviews

Review highlights

  • 9.7
  • 9.1
  • 6.3
  • 6.0

Good to know

  • Friendly service
  • Beach nearby

Nearby

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    About

    Located in Avenida Kukulkan, this beachfront resort is in the entertainment district and within 1 mi (2 km) of Maya Cancun Museum and Delfines Beach. El Rey Ruins and La Isla Shopping Mall are also within 3 mi (5 km).

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    Expedia

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Spa
    • Babysitting or child care
    • Car rental
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Business center
    • Kid-friendly
    • Laundry facilities
    • Laundry service
    • Child pool
    • Express check out
    • Coffee shop
    • Pets not allowed
    • Free long-term parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 1,390 reviews
    • 9.7 "Wonderful beach."
      10.0 "100% appreciated the clean beach."
    • 9.1 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.1 "91% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
      7.0 "Easily accessible by car, said 70%."
      10.0 "Near to public transport, according to 100%."
      8.3 "83% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
    • 8.3 "Breakfast is good."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      7.9 "79% said the recreation staff was great."
      7.3 "73% were happy with the room service."
      10.0 "Excellent childcare, thought 100%."
    • 6.4 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
      5.0 "50% thought the dining experience was appropriate."
    • 6.3 "Average value."
      5.3 "Breakfast prices were ok, according to 53%."
    • 6.0 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.2 "Beds were acceptable for 52%."
      6.1 "61% thought the kitchenette was ok."
    • 5.6 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 3.3 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
      3.5 "For 65%, the lobby entrance was sub-standard."
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    Overall Rating

    8.1 Excellent
    Based on 764 reviews
    • 9.6 "Wonderful beach."
      10.0 "100% appreciated the clean beach."
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.3 "93% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
    • 8.4 "Breakfast is good."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 6.6 "Average value."
    • 6.5 "Food is average."
      6.2 "Only 62% were satisfied with the menu."
    • 6.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 6.0 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.8 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
      5.2 "Only 52% said rooms were clean enough."
      5.9 "59% thought the kitchenette was ok."
    • 3.0 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      4.2 "58% didn't like the unstylish hotel."
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    Overall Rating

    7.7 Good
    Based on 583 reviews
    • 9.7 "Wonderful beach."
    • 8.9 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      8.9 "89% liked the proximity to sightseeing."
      8.8 "88% liked the proximity to shopping."
    • 8.5 "Breakfast is good."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.5 "Average value."
    • 6.0 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
    • 5.8 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      5.6 "Beds were acceptable for 56%."
      6.2 "62% thought the kitchenette was ok."
    • 5.6 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 3.1 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Overall Rating

    7.9 Good
    Based on 41 reviews
    • 9.8 "Wonderful beach."
    • 9.0 "Terrific location."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 5.7 "Rooms are ok."
    • 5.5 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 5.3 "Average comfort."
    • 3.1 "Horrible vibe."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Beach nearby"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    beach was beautiful
    weak and slow
    italian restaurant
    mayan
    little grocery
    upgrade from an ocean view
    ocean view
    ocean view good
    friendly staff desk
    charged twice room
    free bottles
    lagoon view
    good italian restaurant
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