Overview

Hard Rock Hotel Cancun All Inclusive

Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancun, QR, Mexico
+52 998 881 3600

$376+

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Rates

Overall guest ratings

8.6/10 Excellent
Based on 693 reviews
See all reviews

Review highlights

  • 8.8
  • 8.7
  • 8.4
  • 5.8

Good to know

  • Friendly atmosphere
  • Great view
  • Friendly service

Nearby

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    About

    With a stay at Hard Rock Hotel Cancun All Inclusive in Cancun (Hotel Zone), you'll be minutes from Ballenas Beach and close to La Isla Shopping Mall. This 4.5-star resort is within close proximity of Aquaworld and Luxury Avenue Shopping Mall.

    Rooms

    Treat yourself to a stay in one of the 601 guestrooms, featuring private spa tubs and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an outdoor tennis court, and a fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 6 restaurants, or stay in and take advantage of 24-hour room service. Thirsty? Quench your thirst at one of the 4 bars/lounges or 2 swim-up bars.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. Planning an event in Cancun? This resort has facilities measuring 16408 square feet (1524 square meters), including a conference center. Free valet parking is available onsite.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Car rental
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Concierge service
    • Child pool
    • No smoking
    • Cable or satellite TV
    • Pets not allowed
    • Free parking
    • Free valet parking
    • Wedding services
    • Terrace/Patio
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 693 reviews
    • 8.8 "Great service."
    • 8.7 "Breakfast is good."
    • 8.4 "Location is great."
    • 8.1 "Vibe was good."
    • 8.0 "Very good internet connection."
    • 5.8 "Rooms are ok."
    • 4.0 "Not very comfortable."
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    Overall Rating

    8.7 Excellent
    Based on 297 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.0 "Food is delicious."
    • 8.0 "Location is great."
    • 8.0 "Vibe was good."
      8.6 "86% enjoyed the friendly atmosphere."
    • 6.9 "Pool is mediocre."
    • 6.8 "Average cleanliness."
    • 6.7 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.0 "Rooms are ok."
    • 3.9 "Not very comfortable."
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    Overall Rating

    8.4 Excellent
    Based on 395 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.5 "85% said the recreation staff was great."
    • 8.5 "Location is great."
    • 8.2 "Breakfast is good."
    • 8.0 "Vibe was good."
      8.4 "84% enjoyed the friendly atmosphere."
    • 7.4 "Tasty food."
    • 6.8 "Average cleanliness."
    • 5.7 "Rooms are ok."
    • 3.9 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly atmosphere"
    "Great view"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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