Overview

Hard Rock Hotel Cancun All Inclusive

Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancun, QR, Mexico
+52 998 881 3600

$326+

Rates
Check in
Check out

Overall guest ratings

8.6/10 Excellent
Based on 659 reviews
See all reviews

Review highlights

  • 9.2
  • 8.8
  • 8.6
  • 5.4

Good to know

  • Friendly atmosphere
  • Professional service
  • Friendly service

Nearby

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    About

    With a stay at Hard Rock Hotel Cancun All Inclusive in Cancun (Hotel Zone), you'll be minutes from Playa Ballenas and close to La Isla Shopping Mall. This 4.5-star resort is within close proximity of Aquaworld and Luxury Avenue.

    Rooms

    Make yourself at home in one of the 601 air-conditioned rooms featuring private spa tubs and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.

    Rec, Spa, Premium Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an outdoor tennis court, and a fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 6 restaurants, or stay in and take advantage of 24-hour room service. Thirsty? Quench your thirst at one of the 4 bars/lounges or 2 swim-up bars.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. Planning an event in Cancun? This resort has facilities measuring 16408 square feet (1524 square meters), including a conference center. Free valet parking is available onsite.

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    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Car rental
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Concierge service
    • Child pool
    • No smoking
    • Cable or satellite TV
    • Pets not allowed
    • Free parking
    • Free valet parking
    • Wedding services
    • Terrace/Patio
    • Internet
    • Laundry facilities
    • Night club
    • Kitchen/Kitchenette
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 659 reviews
    • 9.2 "Excellent breakfast."
    • 8.8 "Great service."
    • 8.6 "Location is great."
    • 8.3 "Very good internet connection."
    • 7.8 "Good vibe."
    • 5.4 "Rooms are ok."
    • 3.8 "Not very comfortable."
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    Overall Rating

    8.7 Excellent
    Based on 283 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 8.0 "Food is delicious."
    • 7.8 "High value."
    • 7.6 "Good vibe."
      8.1 "81% enjoyed the friendly atmosphere."
    • 6.4 "Average cleanliness."
    • 6.0 "Rooms are ok."
    • 3.8 "Not very comfortable."
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    Overall Rating

    8.3 Excellent
    Based on 375 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 8.9 "Breakfast is good."
    • 8.8 "Location is great."
    • 7.8 "Good vibe."
      8.2 "82% enjoyed the friendly atmosphere."
    • 6.5 "Average cleanliness."
    • 5.4 "Rooms are ok."
    • 4.0 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
      2.2 "78% thought it was too noisy."
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    Hotel type
    Guests consider it an awesome beach hotel.
    Guests think this is a family-friendly hotel.
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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