Hard Rock Hotel Cancun
rate per night
based on 741 reviews
About Hard Rock Hotel Cancun
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- FreebiesThis stay includes Wi-Fi, Breakfast, and Parking for free
The Hard Rock Hotel Cancun offers guests a relaxing and scenic all-inclusive experience for singles, couples, and families. The hotel is hip and modern, with a full range of amenities and activities to ensure that guests are never bored.
The hotel offers a wide selection of accommodations that will suit parties of all sizes. Each room comes with a double Hydro-Spa tub, a private balcony, a mini bar, flat LCD TVs with satellite access, a Bluetooth-enabled clock radio, and the hotel’s Rock Spa brand of amenities. Other special hotel features include a top-shelf, in-room liquor dispenser, room service, unlimited access to the golf course, fitness center, pool and beachside services, free Wi-Fi, and unlimited phone calls to the continental U.S. and Canada.
All packages are all-inclusive, meaning that guests have 24/7 access to food, cocktails, and in-room drinks. There are nine world-class restaurants that guests can choose from including Zen for Asian-inspired fine dining, Ciao for internationally inspired breakfast and Italian cuisine, or Ipanema, which serves the Caribbean and authentic Brazilian food. There are also other delis and cafes that offer a variety of casual dining experiences.
The Hard Rock Hotel Cancun makes it easy for guests to relax with several pools and a full on-site spa. Guests can take advantage of massages, facials, body treatments, and other techniques that will rejuvenate the mind, body, and soul. The hotel has a lagoon-style pool, water sports activities, swim-up bars, and three outdoor Hydro-Spa tubs. Guests can also experience local cultural attractions like Chichen Itza, Tulum Express, swimming with dolphins, jungle tours, and scuba diving.
The Hard Rock Hotel Cancun offers guests a rock star experience without the hassle. Beautifully situated along the beach, this hotel strives to provide something for everyone.
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Latest deals for Hard Rock Hotel Cancun
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hard Rock Hotel Cancun
- Private beach
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Free parking
Services and conveniences
- ATM on-site
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Pool and spa
- Spa and wellness center
- Massage
- Pool bar
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
Dining
- Minibar
- Breakfast included
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
- Dining area
Things to do
- Basketball court
- Gift shop
- Game room
- Golf
- Evening entertainment
- Beauty salon
- Karaoke
- Table tennis
- Pool table
Family friendly
- Babysitting or child care
- Kid-friendly
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
Accessibility and suitability
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
- Pets not allowed
- Designated smoking area
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Private parking
- Shuttle service (additional charge)
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
General
- Family rooms
- Lockers
- Telephone
- Storage available
Bathroom
- Bathtub
- Hairdryer
- Private bathroom
Health and safety
- Daily housekeeping
- Housekeeping
- Safe
Fitness
- Fitness room
- Fitness center
- Tennis
Media and entertainment
- Cable or satellite TV
- TV
Reviews of Hard Rock Hotel Cancun
All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.
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Location
What's nearby
- Kukulcan Plaza0.9 mi
- Playa Marlin1.1 mi
- Museo Maya de Cancun1.3 mi
- Acuario Interactivo1.4 mi
- Playa Delfines2.1 mi
- El Rey Ruins2.1 mi
- Playa Chac Mool3.1 mi
- Cancun Golf Club at Pok Ta Pok3.2 mi
- Forum Beach3.4 mi
- Playa Tortugas3.4 mi
- Playa Caracol3.6 mi
- Delphinus Punta Cancún3.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hard Rock Hotel Cancun
Top tips for your stay at Hard Rock Hotel Cancun
- If you’re after a cheap room at Hard Rock Hotel Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in May and September.
- Prices can also vary depending on which day of the week you stay. For the best room deals at Hard Rock Hotel Cancun, plan to stay on a Saturday or Tuesday. The most expensive day is usually Wednesday.
- The cheapest price a room at Hard Rock Hotel Cancun was booked for on KAYAK in the last 2 weeks was $423, while the most expensive was $1,085.
- How long should you stay at Hard Rock Hotel Cancun? KAYAK users usually book their rooms here for 3 days.
FAQs when booking at Hard Rock Hotel Cancun
What are the dining options like at Hard Rock Hotel Cancun?
Hard Rock Hotel Cancun offers nine world-class restaurants, including Zen for Asian-inspired fine dining, Ciao for internationally inspired breakfast and Italian cuisine, and Ipanema, which serves Caribbean and authentic Brazilian food. There are also delis and cafes that offer a variety of casual dining experiences.
What can I expect from the hotel's room amenities?
Each room at Hard Rock Hotel Cancun comes with a double Hydro-Spa tub, a private balcony, a mini bar, flat LCD TVs with satellite access, a Bluetooth-enabled clock radio, and the hotel’s Rock Spa brand of amenities. There is also a top-shelf, in-room liquor dispenser and unlimited phone calls to the continental U.S. and Canada.
How is the customer service at Hard Rock Hotel Cancun?
Guests have praised the excellent service throughout the hotel at Hard Rock Hotel Cancun. The staff is described as extremely nice and courteous, with quick and always on-point service.
What are the highlights of the hotel's recreational facilities?
Hard Rock Hotel Cancun offers a rock star experience with several pools, a full on-site spa, massages, facials, body treatments, water sports activities, swim-up bars, and three outdoor Hydro-Spa tubs. Guests can also enjoy local cultural attractions like Chichen Itza, Tulum Express, swimming with dolphins, jungle tours, and scuba diving.
When is the best time to visit Hard Rock Hotel Cancun?
The high season at Hard Rock Hotel Cancun is in March, while the low season is in September. Visitors can take advantage of the hotel's all-inclusive packages and enjoy the fantastic beach and food, as well as the nearby attractions during these times.
Does the Hard Rock Hotel Cancun offer any sports activities for guests?
In addition to basketball and volleyball courts, the Hard Rock Hotel Cancun has billiards and ping pong tables that are located throughout the hotel’s property. Guests can also partake in fitness classes for free, with some examples including yoga, Pilates, spinning, and muscle strengthening courses that focus on abs and glutes. Additionally, there are several trails that are ideal to go for a walk, jog, or bike ride.
What kid-friendly activities does the Hard Rock Hotel Cancun have?
The Hard Rock Hotel Cancun has the Hard Rock Roxity Kids Club, a fun play area where children can make friends, partake in activities and games, do arts and crafts, and play music. The club often hosts themed days, with an example being the Battle of the Bands, where kids can play games such as Guitar Hero, and participate in both karaoke competitions and a talent show. Guests can also purchase playtime packages that average at around 5,480 MXN (288 USD) per child, with amenities including babysitting, a toy kit, and complimentary gifts, such as a waterproof camera.
Does the Hard Rock Hotel Cancun offer any particularly special activities?
For those that enjoy music, make sure to rent one of the 20 Fender guitars that are offered at the Hard Rock Hotel Cancun. The guitar of your choice will be directly delivered to your hotel room along with a pair of headphones, and you can watch video lessons on your room’s television to learn how to play some new songs. There are also a series of playlists that you can listen to and play along with from the sound system in your room, and a variety of genres and artists are offered.
What is the best way to travel from Cancun International Airport to the Hard Rock Hotel Cancun?
If you will be flying into Cancun International Airport, the easiest way to travel to the Hard Rock Hotel Cancun will be by renting a car, taking a taxi from the airport, or booking a private transportation service. Depending on which route you will be taking, the drive should only be 15 to 20m. If you plan on taking a taxi from outside of the airport’s Arrivals terminal, the fare will be around 575 MXN (approximately 30 USD), while a private transportation service will be closer to 765 MXN (approximately 40 USD) each way.
Does the Hard Rock Hotel Cancun offer any honeymoon amenities?
Planning on celebrating your honeymoon at the Hard Rock Hotel Cancun? If you request the complimentary honeymoon package within 48h before arriving at the hotel, you will be provided with several free amenities, including a small cake, a bottle of sparkling wine, a private and romantic honeymoon dinner, and in-room breakfast during your stay. There are also several other honeymoon packages that are offered for an additional fee, and they provide extra perks like chocolate-covered strawberries, matching honeymoon t-shirts, bathrobes, slippers, a complimentary excursion for two, and a couple’s massage at the Rock Spa.(Prices checked 09/05/19).
Where is Hard Rock Hotel Cancun located?
Hard Rock Hotel Cancun is located at Blvd Kukulcan KM 14.5, Hotel Zone in Hotel Zone, 5.9 miles from the center of Cancún. Kukulcan Plaza is the closest landmark to Hard Rock Hotel Cancun.
When is check-in time and check-out time at Hard Rock Hotel Cancun?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hard Rock Hotel Cancun.
Does Hard Rock Hotel Cancun offer free Wi-Fi?
Yes, Hard Rock Hotel Cancun offers free Wi-Fi.
Does Hard Rock Hotel Cancun offer free parking?
Yes, Hard Rock Hotel Cancun offers free parking.
How far is Hard Rock Hotel Cancun from the airport?
Hard Rock Hotel Cancun is 7.7 miles from Cancun. Hard Rock Hotel Cancun is 40.8 miles from Cozumel.
Does Hard Rock Hotel Cancun have a pool?
Yes, Hard Rock Hotel Cancun has a pool onsite.
How does KAYAK find such great Hard Rock Hotel Cancun hotel deals?
KAYAK scours the web for all room deals available at Hard Rock Hotel Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hard Rock Hotel Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hard Rock Hotel Cancun.