Everything was great. Awesome staff. Awesome food. Awesome service
Pool and Beach entrance smells like wet carpet.
I got descriminated
Service was really good
Best place to stay
I loved staying here. All the staff that worked there were so friendly and nice. They knew our name by the second night. We felt important. The rooms were always clean & housekeeping was always keeping the room looking good and even came back at night to make sure we needed anymore towels or glasses. The waitstaff & bell boys were amazing. Anything we needed they got us it was amazing. I've never stayed in a place that catered to all our wants and needs in a very professional manner.
overall ambiance,friendly staff, great location.
The view and size of the room was very nice.
The service. Also some policies were not shared with me that became an issue. Didn't feel the warm welcome and quality of service I felt at other places I have stayed in that area. Overall disappointed.
Treasure timeless luxury at JW Marriott Cancun Resort & Spa. Boasting a huge selection of upscale accommodations for you to choose from, our hotel also provides easy access to some of the area's most frequently visited destinations including the Cancun International Convention Center, Mayan ruins and Isla Mujeres. Prior to spending a day at the beach or meeting with clients, wind down with a rejuvenating dip in our infinity, adult-only or family-friendly pool. After warming up with a swim, work on your exercise goals at our fitness center featuring cardio equipment and free weights. If you're looking to simply relax, take a trip to our on-site, Mayan-Inspired Spa which offers ample therapeutic treatments, tennis courts, a steam room and mesmerizing ocean views. Hosting a corporate banquet or wedding reception soon? Reserve one of our eight sophisticated venues with AV equipment, expert caterers and event planners. Next time you're in Mexico, lounge in utmost luxury at JW Marriott Cancun Resort & Spa.
Based on 1,641 reviews
Value for money
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.