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Did not get what we paid for
We were grateful for its proximity to the bus station, wifi and breakfast. No curfew was helpful as we reached Cancun very late.
Our large party booked 3 rooms. We arrived at midnight to find only two rooms. They said they'd look into reimbursing us in the morning, as we had paid for three rooms. Despite the contract agreement, Kukulcan Hostel & Friends would not reimburse. They thought it was fine to give us fewer rooms than we had reserved.
A stay at Kukulcan Hostel & Friends places you in the heart of Cancun, within a 10-minute drive of Las Palapas Park and Turtle Beach. Featured amenities include express check-in, express check-out, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Policies vary by room type and provider.
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Most Popular Landmarks
- Iglesia cristo rey 0.5 mi
- Parque Las Palapas 0.6 mi
- Parroquia de Cristo Resucitado 2.5 mi
- Torre Escenica 2.8 mi
- Playa Langosta 3.1 mi
- Playa Tortugas 3.9 mi