The Grand at Moon Palace Cancun
rate per night
based on 149 reviews
About The Grand at Moon Palace Cancun
- Resort RoomEnjoy the many amenities of the resort
- FreebiesThis stay includes Wi-Fi, Breakfast, and Parking for free
The Grand at Moon Palace offers a combination of understated luxury and extravagance. It has an impressive 1, 316 rooms. There are several options for different types of suites to fit the needs of any traveler. The suites have double whirlpool tubs for the ultimate in relaxation any time of day. There is also 24-hour room service available, so guests’ needs can be met whenever they need or want them to be.
When guests walk in, they are presented with a bottle of wine, complimentary, as well as aromatherapy and a nightly turndown service. The incorporation of thoughtful attention to detail makes the experience stand out from many other hotels in the area.
All of this is presented amidst the backdrop of an all-inclusive experience. This gives guests the luxury of indulging their needs and desires worry-free. With this comes the added conveniences of free Wi-Fi and the ability to make unlimited calls to the Continental United States and Canada. The in-room experience is comprehensive to the point of enabling guests to remain inside if they choose to.
However, taking a step outside has its rewards as well. The Beach Club offers guests the chance to relax in the natural ambience of the world-famous white sand, sea, and sun unique to the area. When night falls, guests can swing by Le Chateau to enjoy French cuisine. In addition, many other nationalities are represented in the vast selection of cuisine at The Grand at Moon Palace.
This is the kind of resort that helps guests get lost in luxury. When the time comes for personal indulgence, The Grand at Moon Palace is the place to go in Cancun.
Photos of The Grand at Moon Palace Cancun
Latest deals for The Grand at Moon Palace Cancun
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Grand at Moon Palace Cancun
- Private beach
- Water sport facilities (on site)
- Snorkeling
- Outdoor pool
- Water slide
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Fishing
- Board games/puzzles
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Evening entertainment
- Beauty salon
- Horse riding
- Mini-golf
- Bowling
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Night club
- Basketball court
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool with a view
- Private pool
- Spa and wellness center
- Rooftop pool
- Massage
- Pool bar
- Sauna
- Water slide
General
- Family rooms
- Garden view
- Lockers
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Tile/marble floor
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Swimming pool toys
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Kitchen
- Wine glasses
- Kitchen
- Kitchenette
- Tea/coffee maker
- Coffee machine
- Dining area
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Pets not allowed
- Designated smoking area
- Increased accessibility
- Elevator
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness center
- Tennis
Health and safety
- Daily housekeeping
Reviews of The Grand at Moon Palace Cancun
All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.
Pros +
Cons -
Location
What's nearby
- Wet'n Wild Cancún2.6 mi
- El Rey Ruins5.8 mi
- Playa Delfines5.9 mi
- Museo Maya de Cancun6.6 mi
- Kukulcan Plaza8.9 mi
- Playa Marlin9 mi
- Acuario Interactivo9.3 mi
- Playa Chac Mool11 mi
- Cancun Golf Club at Pok Ta Pok11 mi
- Torre Escenica11 mi
- Playa Tortugas11.1 mi
- Parroquia de Cristo Resucitado11.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Grand at Moon Palace Cancun
Top tips for your stay at The Grand at Moon Palace Cancun
- If you’re after a cheap room at The Grand at Moon Palace Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in August and September.
- Prices can also vary depending on which day of the week you stay. For the best room deals at The Grand at Moon Palace Cancun, plan to stay on a Monday or Saturday. The most expensive day is usually Friday.
- The cheapest price a room at The Grand at Moon Palace Cancun was booked for on KAYAK in the last 2 weeks was $774, while the most expensive was $1,614.
- How long should you stay at The Grand at Moon Palace Cancun? KAYAK users usually book their rooms here for 4 days.
FAQs when booking at The Grand at Moon Palace Cancun
What are the highlights of the hotel's amenities?
The hotel offers a comprehensive range of amenities, including a spa, water park, golf, scuba diving, and a variety of dining options to suit different tastes.
How is the cleanliness and service at the hotel?
Guests have consistently praised the cleanliness and the hardworking, friendly staff at the hotel.
What are the best times to visit the hotel?
The hotel experiences low season in September and high season in February, offering guests the opportunity to choose the best time to visit based on their preferences.
What can guests expect from the room service and dining experience?
While guests have enjoyed the great food and excellent service, some have mentioned that food delivery, both in-room and at restaurants, can be slow at times.
Is parking readily available at the hotel?
The hotel offers free parking and valet parking, providing convenient options for guests with vehicles.
Does The Grand at Moon Palace Cancun offer special honeymoon services?
Couples on honeymoon at The Grand at Moon Palace Cancun can enjoy one of two special packages. The complimentary package is available to those staying for a minimum of 3 nights and includes a dedicated desk, one complimentary dinner, a bottle of sparkling wine, and guaranteed turndown service. For something extra special, the deluxe honeymoon package features all these elements plus a couple’s massage, in-room flowers, a rose petal bath, and a romantic dinner cruise.
What sports facilities are available at The Grand at Moon Palace Cancun?
The Grand at Moon Palace Cancun offers plenty of ways to keep fit and active. State-of-the-art fitness facilities host spinning, yoga, and TRX classes, and guests can take part in plenty of non-motorized watersport activities, from paddleboard yoga to scuba tours.
Does The Grand at Moon Palace Cancun have any adults-only areas?
If you’re looking for a particularly relaxing time by the pool, the Unique Dayclub is an adults-only pool bar that opens from 9:00 am to 6:00 pm daily and offers a range of drinks, cocktails, snacks, and live DJ sets.
Are special children’s activities on offer at The Grand at Moon Palace Cancun?
Children can enjoy a wealth of activities at The Grand at Moon Palace Cancun, ranging from ten-pin bowling to the Playroom, which features everything from neon mini golf to bumper cars and a mirror maze. Teenagers can spend time making new friends in the internet-accessible WIRED LOUNGE, while active younger guests are well catered for with inflatables and slides in the Water Park.
What is the best way to get from the airport to The Grand at Moon Palace Cancun?
It’s possible to reach the hotel by taxi or by rental car from nearby Cancun Airport, but the most convenient mode of arrival is to book the "Stress Free Arrival" offer through the hotel. This includes an airport meet-and-greet service and round-trip transport with complimentary towels, water, and other non-alcoholic beverages.
Does The Grand at Moon Palace Cancun offer any special tours or excursions?
Yes, plenty of excursions can be booked through The Grand at Moon Palace Cancun to help you explore the local area. Sail to the Isla Mujeres and spend the afternoon at an exclusive beach club, tour the archaeological site at Tulum or the colonial city of Valladolid, or enjoy boat trips that include the chance to snorkel, swim with dolphins or watch a spectacular sunset.
What is the best room at The Grand at Moon Palace Cancun?
If you’re looking for a truly special treat while on vacation, why not consider booking the Swim-Up Suite at The Grand at Moon Palace Cancun? This luxurious room features a furnished patio that leads to your own private pool, not to mention a menu of other little treats including an exclusive beach bag and a daily-refreshed selection of premium spirits. The suite can take up to two adults and two children aged 4-17, meaning that the whole family can indulge in this oasis.
Where is The Grand at Moon Palace Cancun located?
The Grand at Moon Palace Cancun is located at Carretera Cancun-Chetumal Km. 36.5, 11.6 miles from the center of Cancún. Wet'n Wild Cancún is the closest landmark to The Grand at Moon Palace Cancun.
When is check-in time and check-out time at The Grand at Moon Palace Cancun?
Check-in time is 3:00 PM and check-out time is 12:00 PM at The Grand at Moon Palace Cancun.
Does The Grand at Moon Palace Cancun offer free Wi-Fi?
Yes, The Grand at Moon Palace Cancun offers free Wi-Fi.
Does The Grand at Moon Palace Cancun offer free parking?
Yes, The Grand at Moon Palace Cancun offers free parking.
How far is The Grand at Moon Palace Cancun from the airport?
The Grand at Moon Palace Cancun is 4.5 miles from Cancun. The Grand at Moon Palace Cancun is 33.3 miles from Cozumel.
Does The Grand at Moon Palace Cancun have a pool?
Yes, The Grand at Moon Palace Cancun has a pool onsite.
How does KAYAK find such great The Grand at Moon Palace Cancun hotel deals?
KAYAK scours the web for all room deals available at The Grand at Moon Palace Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Grand at Moon Palace Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Grand at Moon Palace Cancun.