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Activities included in the resort fee for adults and children are excellent. Water aerobics, trivia games, yoga classes, parrot show, etc. Food prices on the property are pretty high given the average quality. The standout is Havana Blue which is on the reef side and privately operated --- the food there is excellent!
After a long day of travel it was nice to pull into a resort that was all inclusive. There was no need to leave the premises There were some signs of deferred maintenance
Staff was disinterested in providing good service.
The hotel was in a nice location and nicely setup They have lot of mosquitoes all over resort and even inside the rooms. The rooms are old and need renovation
Swimming pools are great with the view of the sunset. They have 5 restaurants and not a great selection on the menu and very pricey. You need a car if you're going to stay at that the Frenchman's reef. Average price for a taxi was anywhere from $8 to $14. Luggage is $4 a piece.
It was absolutely beautiful resort inputs and outside! We had requested two beds in a room we only got one king bed. We also met many couples who had the same issue and some vice versa they got asked for a king bed and got two doubles. also the bed was not very comfortable it was kind of firm!
Resort was pretty Service was the worst ever. They ran out of liquor the ran out of steak knives They ran out of milk. The did not bring coffee cups when bringing a pot of coffee from room service They ran out of beach towels by 11am every day. The beach was not really a beach... you needed water shoes to even get in the water and loads of sea urchins. Pool closed at seven every night Not much for entertainment. Very hard to get off resort unless you wanted to pay 50 buck a couple to go anywhere.
The staff was very nice and helpful. Helped me plan a romantic dinner on the beach for my boyfriends birthday. The view from our balcony was amazing . The room could have been a little cleaner( like the bathroom there was some areas I saw cracks on the toilet and the balcony area had some cobwebs ) but overall it was great.
Great location. Helpful staff. The place is falling apart. Everything feels Busch league from the way the room was decorated and cleaned to the literal worst Chinese food we've ever had.
The pool/beach and water sports at the resort are amazing! You can snorkel right off the beach and see more fish than if taking a boat tour which is also offered at the resort. It's was great to be at a resort that is all inclusive. The view is also great! The facilities are nice and I loved the decorative tile in all the buildings. The rooms are not the cleanest; I had an ant problem in my room. Little things are noticeable such as light bulbs being burnt out and not replaced or dirty floors. They have activities at night but they end earlier than when people are ready to go back to their rooms. Not a location I would go back to as a solo traveler.
Don't stay here, go to Cancun. Wayyy better.
Liked the view from our waterfront room, convenience of all inclusive, and the staff was good, but it being off season, seemed to be sometimes a bit short on availability. The food quality was very average. If you are used to eating out above a standard sit down chain (ruby tuesday's, applebees, fridays) you are not going to be impressed with the dinners. Lunch was generally pretty good with some fresh fish, and sometimes cold shell fish. Breakfast was decent, but i have definitley seen better spreads (i get the impression again this was off season, so not their best). The room was very nice, but there were bathrooms in the pool area and other areas that you just felt like they needed refreshed (rust stained urinals, and non working hot water in the mens room, and rusty light fixtures)
Stayed in the villas at ''The Cove''. If you need a lot of space--this works. Great for traveling with very young children and even a nanny. You can also set up an account at the adjoining marriot hotel and go to the beach at morningstar. The cove is not very caribean in style. Our room had granite counters and furnishings found in any Marriot--not very island-ish. We also stayed in Morningstar beachside. We preferred that location for its ambiance.
I'm an owner and spent my 3rd week here at the end of October. The rooms are very nice. We have a 2 bedroom, both of which are roomy with adjacent bathrooms and balconies. The Living Room/Dining Room/Kitchen are in the middle of the unit, providing additional privacy between the bedrooms if needed. I do recommend renting a car. I had no problem with driving on the left side (just remember to stay close to the left side of the road). The steering wheel is situated as in mainland US. There are plenty of taxis to get you where you want to go, but a car may be more economical. We paid $80 in taxi fees for 4 people to go out to dinner. We only did it so we didn't have to be concerned if we drank. The beach at the Cove is nice, but you need to be careful of sea urchins. To the right of the dock, there are rocks near the beach that you need to get over to get to where it's sandy under the water. This is where I had an encounter with a sea urchin. It's sandier on the left side of the dock. Meals are expensive and you'll be happy to have a kitchen. There are free shuttles to transport you from the Cove to the Marriott Frenchman's Reef (hotel) and to Morningstar. We like Havana Blue restaurant at Morningstar, but it is pricey.
Stayed in Nov of 2009.The setting is beautiful and the villas are exceptional. Well equiped and spacious. Food is very expensive but with the kitchenette we were able to fix some meals in the room. The location is secluded and private but that can also be a problem with transportation. Suggest renting a car but be prepared to drive on the left side. With it being still under construction going back and forth to the hotel will be more converient in days to come. There will be carts to transport guests. In some of the eateries the menus were very limited but the portions were huge and very tasty. We will definitely go back.
Gorgeous Views and grounds!
The location of the resort is beautiful The beach is rocky but the snorkeling was pretty good. The grounds are well kept and the sunsets are gorgeous. The resort is walking distance to restaurants and shopping. The condo we had was just okay. Everything looked worn out. There was nowhere comfortable to sit. The bed was uncomfortable and the sleeper sofa felt like a pancake on springs. For the amount of money we paid we expected something better. We had paid for the condo in full months before we went and when we checked out they wanted to charge us some random room tax that my husband refused to pay. The bathrooms were nice. The housekeeping was okay.
The staff was very welcoming and helpful. The amenities and number of activities you can do on site was great. The restaurants were par. ok food, nothing to write home about. The views were beautiful and the facilities were clean. The water pressure in our shower was sub par and it made for cleaning off after the beach difficult. The carnival night which was advertised as very fun and a great time was not really all that exciting. I probably would have found something better to do with my evening had I known.
Restaurant personnel unfriendly. Beach awful
The onsite water activities that is available and heavenly days Sailing boat option. Two nearby restaurants by hotel. Bathroom toiletries could of been better. Like travel size shampoo and soaps for one time/ individual use
The outdoor areas are beautiful. The staff is very nice. There is so much to see and do at the Resort. The restaurants are very nice and the food is very good. The free beach equipment was a lot of fun. Our room could have used some updates.