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The comfort of the room, the friendliness of all the staff from the moment we arrived, very welcoming.
the friendliness of staff and locals, cleanliness, and excellent service n/a
Excellent hotel close to Port Aventura No bar facility,Lack of public transport in the area
nice clean rooms . Friendly Staff The food in the Restaurant was not very good
The room size is quite OK, the room was very clean, it gives you the oportunity to cook in your room, hence saving some money, but on the other hand the food from the restaurant is pretty good, and the menus quite affordable! It is 5 to 8 mins away (by car) from Port Aventura. Great free SPA!! The only tiny bit is that the cleaning ladies did not change the toilet paper. Hopefully a one-off oversight...
The hotel is modern and beautiful. The rooms are huge and well-appointed. The pool area is fantastic. n/a
The hotel and staff were excellent in a very peaceful place, it was the ideal place for a romantic and relaxing weekend break for myself & my partner. The range on the menu could be wider and altered from week to week.
The staff is very friendly; there is a nice library with free internet access and the Spa treatments are great. Easy location, close to Reus airport The minibar was empty; the gym is just a bike and a mirror with some weights ... not really worth to called a gym.
The hotel was new, warm athmosphere, rooms were very clean, quiet and the breakfast was excellent! It was included in the price and it had a wide selection of continental and spanish foods. It is nice when you get up in the morning at a hotel abroad, you go for breakfast, and instead of two choices of cereals or a greasy english breakfast (adapted to narrow-minded english tourists that don't want to try new things) you find a huge selection of lovely foods!
Comfort, location, mini kitchen facility. Fridge for keeping the wine cool. Street parking available but availability sometimes a little variable.
Location and the fact that it's new and not run down Air conditioner not cold enough, and this is the second time this has happened. However, Internet in my room worked this time although it was unreliable. The shower is so small it really is too bad. It is such a nice hotel. Food did not taste as good as before. I think that they have a new chef. Next time I'll definately drive to the coast for seafood and tapas
The food at the restaurant is presented nicely in a pleasant environment. Very nice establishment. The beds are hard which may suit some but personally I prefer a softer matress. I wish that there were more english tv channels. And tv access to services f. ex. wake-up service, billling info, pay pr. view. Lastly, I've stayed at the hotel atleast 3 times annd have never been able to log onto the Internet from my room. I usually give up and access my mail from the central lobby area.
The hotel was extremely comfortable and the staff was very friendly and accomodating. I liked everything
All ok (nothing special), but they should have a wireless network covering also the rooms, not only the restaurant
Friendly, clean and modern hotel with excellent facilities... all at a good price. Lack of English speaking staff in Restaurant. There was however an English version of the menu available.
Quality of the rooms
The general level of cleanliness and the kind and helpful staff. Nothing to complain about
Hotel rating below quality of accommodation. 2nd time we have stayed. Improvement on good hotel.
Nice rooms. Clean, large and modern with good room service. Adjustable king size beds. Friendly staff and a buffet breakfast with a large choice. Very nice resturant close by. Plenty of room around the hotel and swimming pool and under cover free parking. We would go there again. Gps location using the hotel address took us into an old part of town about a km from the hotel. The hotel is actually on the main road to Tarragona. Only the desk attendant could speak english. No english menus or instructions.
Quietness, size of the bed..and bathtub in the bathroom No
spacious and well kept room and bath, nice surroundings, good restaurant attached, easy to get to
Small but pleasant and clean hotel, nice pool and garden area. Restaurant for evening dinner is located away from hotel and offers a special menu for hotel guests which we found to be very limited choice.
it is a calm area, the rrom was big enough and the bed we just love them they can be adjusted automatically for head or legs comfort it was nice
every thing nothing
The staff were very helpful and the hotel is in an excellent location to reus airport.
Helpfulness and friendliness of staff. The glass doors for the bathrooms were a bit of a strange thing.
The location to the the towncenter was okay. Terrible hotel. They did not provide us the correct reserved room. Airco didn't work. Airport shuttle is an ordinary public transport bus, which you have to pay for additionally. Lousy hotel, not worth the money.
Staff were extremely helpful and informative. They gave us information about the fiesta which was taking place in the town. It was great fun.
Easy to drive to the hotel. Own parking garage under the hotel. Great design of the rooms.
Spacious and very nice room, 10mins distant from the Reus airport, bus direct to the airport even in the early morning, the bust stop is right in front the hotel.
Difficult to classify your hotel as we only stayed one night, so didn't avail of any facilities, Your restaurant was closed so we had a bar meal which was very poor. We liked the hotel and the staff were very friendly. We also liked Reus, lots of buzz, shops and sunshine. Food disappointing,but maybe this was because the restaurant was closed.
Great staff, great location, great value
Friendly, helpful staff, clean rooms, restaurant in hotel
value for money
A chance to get away for an autumn break in the sun. The spa experience was interesting. It was low season so it was very quiet most of the time, which was good, but not much to do. Because it was off season all but one of the restaurants were closed. The one that was open was good quality but pricey and a bit short on quantity. Given that the outdoor swimming pool was close, I thought they should have allowed free access to the indoor pool, rather than having to pay for it each time. But I guess all of that was compensated for in the much lower than normal price. Tip, hire a car to get out and about - go up into the mountains.
Service was excellent. Hotel room was huge and could accommodate 2 extra beds for our children very easily without feeling cramped at all. Our children enjoyed the Aquatronic immensely.
The food in the bar is absolutely awful!
The service at the swimming pool, towels en beds for free. No
The staff was very nice and accommodating. I liked the room as well, it was very comfortable.
The room we had was fantastic (Room 8). Staff were helpful and pleasant. We tried the hotel restaurant which was amazing. It was hard to find and in the middle of nowhere which we did know before we made our booking but were surprised at the cost of a taxi into nearby Tarragona for the evening.
This Catalan traditonal farm house (masia) provides an oasis of calm and charm amidst the urban and industrial sprawl between Tarragona and Reus, the international airport, and the fast train (AVE) station. It's nestled in an estate of vinyards and olive groves and boasts a gourmet restaurant. It's close to the wine region of Priorat and the Costa Daurada beaches. We had a lovely stay.
The hotel is very well located, close to the center of town wich is very attractive. Neat and clean hotel although it isn�t new. I had a very nice stay there. Helpful staff. The Air conditioning was blowing to near the breakfast-buffet table.
good value, close to airport, interesting little city
Relaxed, informal atmoshpere and helpful staff
excellent location lack of wifi
Only stayed for one night, so not sure. Very conveniently located in the centre of Reus. Also close to a taxi rank The covers on my bed had holes. The bathroom was old, the bathtub did not drain properly
the room only not possible to get food to eat in the cafeteria at 9.25pm after arrival
polite staff card entrance on rooms
It was very spacious and comfortable.
location and convenience for the town center and airport. helpful staff.value for money and beautiful room. everything was A1.
Excellent location. Clean and comfortable. Staff helpful and friendly. Not a lot of frills but just right for us. Stayed a day longer, partly due to excellent accommodations. Would be nice to have a vending machine in the hotel.
Hotel area is beautiful and nice, apartments quite large and have pretty much everything you need for basic cooking etc. Nice LARGE beds, considering being in Spain :) It´s far from the beach etc, have to drive everywhere. The beach area and the surroundings aren´t that charming, everything is a bit worn out. Hotel itself seems to suit to families with small children, as nearly every morning you would wake up at 6 because of noice through paper thin walls. Mainly french guests were otherwise nice and peaceful neighbours, though. Rooms were a bit dirty.
Pleasant location and quiet Food of poor quality and limited availability
After our difficulties and questioning about the existance of the hotel we were really very impressed with the facilities. We would highly recommend the hotel to our friends None, just send some directions and correct contact details
Terrific pool and the ground floor room with the little garden was nice. Mainly french guests in the hotel. They shout and scream at one another, clatter about and always eat and stay in their rooms every night. Tight buggers never go to a restaurant etc so they are there 24 /7. hotel was like fat camp - unbelievably huge fatties wallowed around pool area.
The location and views from our balcony were superb. We were really impressed by the excellent standards and great value for money. The self catering facilities were compact but more than adequate. We would definitely stay there again. Unfortunately there are no restaurants/bars in this hotel and not knowing the area, and arriving quite late, we felt as though we then had to travel miles to find somewhere to eat.
The hotel is a newly built complex yet well away from the seaside sprawl of the costas. I know the area well, but discovered tiny villages I have never visited right on the doorstep. The apartment was advertised as a five person apartment. This means only one bedroom and one double bed, the other three beds are sofa beds in the tiny sitting area - a trifle cramped.
Great place to take kids, there is a play area, 3 pools and a kid's club with activities for 5-10 year olds. The wait staff was extremely friendly, very pleasant & helpful. The food was not very good. Breakfast buffet of about 10 different kinds of bread, one kind of sliced cheese, sliced lunch meats, canned fruit, coffee & juice not really worth 8 euros in my opinion... I did not try the dinner buffet - I looked at it a couple of times but I simply didn't think it was worth 21 euros.