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Right on the beach, nice beds and very clean. Staff was excellent, very welcoming.
Location is excellent, right on beach, by the pier. They need to resolve an issue with the doors to the room sticking. Very hard to open.
Convenient Shower would not drain Ants/small bugs in my room
The breakfast was very nice with a good variety of food. The overall cleanliness of the hotel/room was acceptable. The proximetry to the beach was great. The shower drain was clogged, so water didn't go down well at all. There was a loud and long verbal/?physical altercation between some hotel guests in a nearby room from ~ 12:45a-1:30a our second night which I'm sure disturbed nearly ALL the hotel guests with police involvement. This was very unpleasant.
The location was excellent and staff was great. The room smelled funky
Staff, breakfast was good Air conditioning unit a bit noisy, a few stains on the carpet, parking spaces are a bit tight especially with work trucks from a company blocking a few spots
I had a balcony room with an ocean view. It was wonderful. The staff was very friendly. Nothing
Loved the suite room with a separate bedroom, with the view of the Atlantic and the sunrise! Trying to get young children to sleep, it was very noisy by the poolside, with swimmers screaming "Marco Polo" from 8:00 to past 10:00. Too bad the beds are not located on the quieter side of the suite, which I know would not be possible.
We had a double Queen room, which usually means queen beds stuffed into the same size rooms as the full size beds. Nope! Pleasantly surprised! the room was larger, the fridge was larger than the normal Mini you usually get. there were towels everywhere! LOL! The air worked very well. The bed was very comfy. The room was clean. the breakfast was a real Hot breakfast, not just bagels & pastries. Eggs, hot cakes, meats, oatmeal, grits, as well as bagels & pastries. It was good for a fast hot hotel breakfast. We would stay again, I just hope it's sooner than later! thanks for the nice stay, Best Western is now on my go to list! If I had to pick something, it would be the parking & the Tiki-Bar wasn't open on a Saturday afternoon! the weather wasn't good, so that's probably why.
Closeness to the beach
Great customer service. After having a bad run-in with Economy rentalcars, and getting to the hotel at almost midnight, the woman at the front desk was fantastic and helped get my vacation back on track!
Beds uncomfortable, noisy
The closeness to the beach (100yds max), Cocoa Beach Pier is literally a 5 minute walk if that. Closeness to Port Canaveral. It is literally infested with ants. Ants all over the sink, toilet, tub. The air conditioning is old school, so it's incredibly loud and meh on cooling ability. Parking can be tough at times, especially at night. Did I mention the amount of ants already? Well it deserves to be mentioned again. Room cleaning is ridiculous. They come around once at around 8ish. Either you get your room cleaned and stocked with towels then or you are screwed for the rest of the day. They do not come back if they skipped your room earlier and seem to be done with work around 3.
Breakfast was nice The ocean breeze was pretty chilly one night, a jacuzzi would have been nice.
I realize it's south Florida, but seriously... The amount of ants inside your room and overall cleanliness of the room makes you look twice at your receipt. At least the bed sheets were clean. Ants, parking can be a challenge, getting your room cleaned for a new day.
The location is amazing. Close to the peir and beach. The main dislike is the 4pm checkin. The waffle maker wasn't working one morning but the other breakfast foods made up for it.
Helpful staff, clean room. Close proximity to the beach and dining and bars. The breakfast had much to be desired. Would have liked to see a better assortment of food items.
Cocoa Beach was literally in walking distance behind the hotel. The hotel pool was very nice. Quiet so we weren't disturbed while we got ready to drive back home. The doors you could tell had obvious water damage that kind of made the room look bad.
This is not a luxury hotel. Keeping that in mind it was perfect. Staff was friendly, breakfast was plentiful, and pool was warm. Also, it's right behind the pier. Super quick beach access.
Good value, friendly staff, fun location for family, comfortable clean beds, nice selection for included breakfast. Have stayed many years ago, and again last week with my 6yr old daughter. Perfect for people going on a cruise. Only minutes away. Great restaurants walking distance. Its perfect for us. And again, the staff was/is very kind.. really nothing to complain about, sorry.
The close proximity to the Cocoa Beach Pier and the prompt response by the staff when we realized the television was not working. The pool should be open longer. Carpeting was somewhat worn.
This is my 4th hotel in Cocoa Beach. While the room was a bit cramped (two queens, not a suite), it was clean, the bed and pillows were comfy, and the location was great for my plans. Much better than the other 3 I tried within the same price range.
Very close to the Pier and of course the beach. Clean, comfortable rooms. Definitely worth the money
Location was nice. AC blows the curtain up. AC unit leaked water and the floor was quite wet by the time we left. Sink faucet also leaked around the base. No bagels on the breakfast.
The balcony Bugs throughout the room. Bathroom , shower. Table an chairs. I have pictures if you want them
The distance to the beach was great! Within walking distance and lots of available parking. The room never got cold - A.C. seemed to not be working properly. This made for a very uncomfortable stay.