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Wonderful location, beach front and great friendly staff
Confort of the hotel
At the heart of Camps Bay. Restaurants and the beach is next to you. Hotel staff was so helpful.
Excerllent location, very comfortable and clean room, nice finish and decoration matching with seaside, quiet but convinient with shops, bars and retaurants within walking distance. Against to the price and rank of hotel, the breakfast shall have plenty of choices and also be free of charge, however, only buffet is free with limited choice and others, specially hot food will be charged.
The staff were genuinely friendly and welcoming. The ground floor bar could be a little more organised - slow to get the bill and ran out of nuts....not a major problem though
This hotel is all about location. 5 stars for location but not for anything else! If its location you are looking for then its worth the money. Not a high standard at all. Rooms very basic and cheap looking! The service in this hotel is extremely poor from reception to lounge staff. I would give it 2* tops! If its service you want do not stay here.
The staff were friendly and helpful. Our room was excellent.
5 star without the attitude Nothing
Great location on the beach, many nice bars and restaurants nearby, and easy and beautiful drive into city. Rooms are very elegant, restful and clean. A lot for your money by US and European standards. Service at breakfast seemed spotty. Management doesn't seem to have empowered staff with enough information or authority to answer basic questions or make basic decisions.
Comfortable high class luxury hotel with friendly serviceminded staff at a great location.
absolute perfection and professionalism, bar facilities with the fire places briliant views from room, friendly and efficient service of the staff, 24hour deli and the cocktails are for sure the best in town - brilliant in all ways
The Location was excellent There was no parking available
The hotel is in a wonderful location, right across from the beach, and a bus stop for both the Municipal bus and the City Tour bus. We stayed in a Studio Suite, which had a full kitchen with a bar/counter facing the seating area, a tup/shower in the bathroom, and a king-size bed in the bedroom with fine linens and big feather pillows. We had a view of the ocean from our balcony, cross ventilation, and ceiling fans, which we did not need to use. The cleaning staff made everyting tidy and did our dishes. We were so comfortable there, we stayed three more nights! The hotel is under renovation, getting better every day. The one cautionary point is that there was a small closet behind the door that had a severe mildew problem that could be a problem for someone with allergies to mold. The cleaning staff did try to treat it with cleanser, but ultimately it needs to be removed or sealed off to eliminate the problem.