Beautiful place, friendly staff, nice restaurant Too far out of town, not many restaurants etc near the hotel. The room and lobby were constantly really hot, the pool wasn't available, all extras were really expensive - twenty euros per person for breakfast!
Cleanliness Access by public transport
Good bed and food.
Our stay was really very enjoyable - staff were very helpful. Resturant did not cater for children and waiting staff were unable to explain any of the dishes to us.
Very clean and great value for money, actually it meets all of my expectations.
Secure courtesy parking. Service-orientated Concierge. Polite, efficient staff. Excellent in-room facilities for coffee/tea making. High-quality restaurant menu and service. Very comfortable, quiet bedroom. Nice view over lake. Nothing to not like.
The excellent standard of accommodation plus the breakfast buffet.
Would pefer hotel in the city centre - too far out especially when left stranded after last bus had left - had to catch tram back to city and catch taxi to hotel
The hotel is well-decorated. The room size is large and comfortable. Good restaurant at the ground floor. Location is bit far from the city center. Given no clear sign/direction from city center/out of city, it is bit difficult to find the hotel.
value for money
Staff was good, air conditioning. Fairly hard bed, location made it not worth the price of 153 Euro I paid.
Dining Room,and friendly staff,wi fi , need tea coffeein room facility.
Service from staff was very good.
The friendliness and competence of the staff No
Location and facilities
service and evening meals excellent breakfast far too expensive
this is our 5th stay at the Burdigala and as always the service was excellent. The concierge are particularly helpful and obliging - any room requests were delt with expediantly. Excellent.
Breakfast was not included.
Staff was very friendly and very helpful. Price quality ratio is under par. Hotel is quite expensive and the 5 star rating is somewhat overdone. Beds were good, but blankets is a bit outdated and one would not expect that in a 5 star hotel. It seems that the hotel aims at business travelers, however, there was no WiFi in the hotel, only a business corner.
The bathroom could you some cleaning, and the price of the hotel is way too high for what you get.
Hotel and facilities were excellent.Staff friendly and helpful.Breakfast was great. The sign outside is very small and it doesn't look like a hotel from the outside so can be hard to find.Breakfast is a little expensive.
The personal approach, quiet room for sleeping, interesting interior design, staff's helpfulness There should be some things fixed in the bathroom:-)
The room I stayed in was a bit dingy, but overall the hotel is absolutely lovely! My only complaint is that I was asked upon arrival if I would like breakfast and I said that I did. When I came down to breakfast in the morning, my table was already laid up with a full breakfast I was not asked it that was what I wanted, I was given no choice, which is what I expected. All I wanted was a piece of fruit and a pastry. I said that I didn't want the full breakfast, but I was still charged for it, despite only eating the pastries. I wasn't happy about it and it put a negative slant on my stay.
service, friendliness n/a
Comfortable room, great bathroom. Lovely breakfast and beautiful surroundings. Good location. No
first class service - good breakfast - beautifull ambiance in room and hotel
The best breakfast is provided - very French and fresh - prepared by the wonderful George. Even though parking was very limited, our charming host Jerry made our arrival and check in easy. The rooms are not very soundproofed. Could hear the activities and conversation of our neighbours.
We were always warmly greeted each morning at breakfast by the owner. Hotel was very clean and spacious. Good location near the park and only took minutes to walk to the centre .International newspapers available.Owner helpful with French phrases.
They need a bigger sign on the front gates, it is hard to find otherwise (you can drive past several times).
I liked the design of the hotel, it is near to the centre no
The owners were very friendly and informative. Very good breakfast. Excellent location
Extremely nice and helpful front desk! Location was amazing. Very well-kept hotel. Room was very small (but very clean). Hotel was within ear shot of building construction down the street that made for a somewhat restless sleep.
Simple hotel but very tasteful and clean. Small but cosy room with good bed. Location couldn't be better. Excellent and friendly service. Given the price this hotel is an excellent if not the best choice in Bordeaux.
Location excellent. Staff lovely - very helpful. Nice breakfast. Relaxed atmosphere. Small rooms but fine for price and limited stay. Little noisy at night from street but typical of city centre location on a Friday night.
The location is excellent. Rooms/bathrooms were very small and there were quite a lot of stairs (no lift). If we had been unfit or very large people it could have been a problem. I was also disappointed that, having booked at least 4 months ahead and requested a quiet room, we were given one overlooking the street. We were able to move to another room the second night which was quieter but the bathroom was even smaller and you couldn't move in there!
The welcome, the location and the comfort of the rooms
This is a sweet little hotel right in the centre of town run by a wonderfully friendly couple who make it feel more like a b and b than a hotel. Unfortunately the room I had was a bit shabby and the bathroom was tiny. Really tiny. Don't expect luxury.
Welcoming classy little hotel. Well located quiet street. Clean, nice art work on the walls. Attention to detal. Pleasant breakfast room. Good value breakfast. Rooms small.
The location is perfect! The owner and his wife were very friendly and helpfull. The rooms were clean and the atmosphere was warm and cosy. We were very positive about our stay in Hotel de France!
location was great the stuff was very pleasent the room was not very clean and there was no soap in the shower
i arrived after 6 on a sunday and the door was locked. i had to call the hotel to get access to a special safe to let myself in. the walls were dirty.
the receptionist was realy kind and helpful
Kitchen Facilities Nothing
The location of the hotel was very good, within easy walking distance of the centre.
Good equipment in the room. Non-smoking room is probably meant as a room with cigarette aroma and ashtray as decoration.
we thoughyt the facilities were excellant value for money and the location of 10 mins walk into the centre was a bonus.
Hotel located at 5 min walk from the the tramway and 10min from the city center.Very easy to reach from the Tramway station.Room are very clean , fast internet access Reception , close from 18h00 till 8h00 of the morning. Will make problem in case of early check out and needs to leave baggage there
The kitchenette was useful. The location...was much further out of the town than thought.
the staff very helpful
free Wi-fi, to have a kitchenette in the room no restaurant close to the hotel
location, clean and comfortable,friendly staff no
We checked in very late at night, just after midnight after a very long and tiring trip and was then upgraded complimentary to a family suite with a proper double bed which was lovely and what we expected in the first place. We were not made aware before we arrived that the rooms do not have a proper bed. A sofa bed that you have to make yourself is just crazy. For the price you pay you do expect a bed at least.
Apartment with a kitchen and excellent adjacent shopping centre. Very friendly staff who accepted my poor French skills gracefully. A recently constructed and opened hotel. A short tram ride from the city centre. An information booklet about the hotel facilities in the room would be very helpful!
The breakfast and the hotel's staff
room design and location nothing
Facilities are great, with sauna and turkish bath and the room design is good. The bathtub was not clean enough. And the odour of shower gel was not good. 1 of the staff could only speak limited english.
The room was very comfortable. Everything was ok
space in the room; quiet; front desk people in the check in (i don´t speak french, but the girls at the reception made everything they could to explain all my doubts) a little cigarrete smell from the last host; need a locker or al least some space to clothes and stuff in the sauna/gym area
Very kind staff, reasonable price but very clean and comfortable room
Comfortably large room; good value (for France); Host was great: all the restaurants he recommended were excellent; location was great for tram & river; excellent bathroom facilities; very clean & responsive staff; central A/C or open window Nothing negative to report
Very spacious, nicely decorated, very helpful staff Nothing
Nice welcome. Fair sized room. Good selection for breakfast, excellent food in restaurant and comfortable bar. Bit further from the town centre than expected and staff in restaurant didn't appear very interested.
The Hotel was clean and the staff very friendly - Cycle station outside the hotel was excellent value for money and fun
There was no gym in a four star hotel...
Staff were helpful, room was comfortable. I was unlucky as they were redecorating on first floor so strong smell of paint in corridors. Hotel lacked any real atmosphere. Bit too far from city centre.
The location is very good, near to the very modern and easy to navigate tram. The staff were very friendly and really cared about us. no
Very comfortable with extremely accomadating staff. incredibly good breakfast facilities. Wonderfully comfortable bed. The heating in the room was very dificult to adjust.
first class hotel just outside mian city but easy tram ride to centre, very nice rooms and food, good value for money, good secure parking. NO
Parking was available for guests, under the property. There was no lift from parking to Reception - only stairs. Reception staff appeared disinterested in foreign guests. Hotel is a fair distance from the main business / shopping precinct. Promotion material indicate the hotel is located amongst "genteel" neighbourhood. This was definitely an over-statement.
The rooms are great
It was calm, quiet and comfortable; reasonably clean and well maintained. The staff was limited and cleanliness could be improved.
Was centrally located, easy walking distance to trams, Information Office, Laundry and restaurants. To me was only a 1 star Hotel. The Hotel was very very old and tired plus we were bitten each night by some type of insect.
Good position very close to the center of the city, nice staff, very good in languages and very kind Wifi wasn't working, toilette broken (we changed room but also the new one had problems), no elevator, breakfast not good at all
Very helpful staff. Had a triple room for price of a single as the hotel was empty. Good door system for 24hr access, basic breakfast but cheap. Flatscreen tv with cable in room. Good location. No directions on email. Only thing I could think of!
Before we travelled I was a little concerned by a review of the hotel that I had read but my friends and I found this to be an excellent value for money and comfortable hotel. The staff were friendly and the self service breakfast was very good
Very near to the city.
Basic, but very good value for money. Entry system with door code and prepared keys is very comfortable. Early arrival possible. Breakfast ist very basic, but at least included when booking via internet.
high ceilings, nice wood floors, excellent location, diverse neighborhood. pretty paint color on the outside. guests should be aware that no one staffs the property on sundays, and that you have to call a number given in the window in order to get instructions for access. guests should also be aware that the gentleman who answers the phone professes not to speak english. guests should further be aware that promised wlan does not in fact work, or didn't in august 2010.
Deco is really nice water in shower going everywhere
Although a quick overnight stay but after a long journey we enjoyed a lovely, clean & comfortable room witha beautiful en-suite & easy to use internet access.
Excellent location in good surroundings staff unobtrusive and very helpfull would have stayed longer if room was available
good garden and grounds with a little pool for cooling off the breakfast at 15 Euros is very poor value
Very clean, comfortable, and the staff was very pleasant. No phone in the room.
excellent food and choice of wines
A spacious and comfortable room with a very pleasant and helpful staff. Unfortunately, in the morning I noticed that my hubcaps were missing from my car, which was parked overnight in the hotel's "secure" parking lot. Near a university, perhaps it was a student prank. I can't believe that anyone really wanted those cheap hub caps from my useless rental car. Nevertheless, I wouldn't leave anything of value in your car overnight.
The room was actually quite cosy, nice and comfortable bed and sizeable bathroom with good shower. I liked the coffee/tea maker in the room. Breakfast was 15 euros and slightly lacking in choice.
good room and breakfast location
Close to city centre. comfortable clean hotel.
The staff were very friendly and helpful.
Room hadn't a double bed, but two single beds.
The bed was comfortable, room was big and bathroom was great
The hotel canceled my reservation 2 hours before I checked in as they claimed that could not charge my credit card. When I arrived they asked for a bigger rate.. Who does that??
Hotel location is very well.Easy to go to central part of city.Room facilities are well. There are so many group tourist. So some time , very difficult to take elevater and to get information from front desk.
modern stylish hotel, excellent room, perfectly clean, great breakfast, very fast lifts, kind staff, quiet location, easy access to hotel (but not right in down town)
cheap,clean,good location beside motorway
Good value for money, no frills but clean and accessible.nice bar good menu and great staff. LOCKS on doors, near city centre could do to be more secure
The hotel was basic but the accomodation, although a bit on the small side was clean and comfortable and there was free internet access; all in all good value for money. The evening meal in the restaurant was a tad on the expensive side.
Close to Bordeaux town centre
Loved it, great location! Nice staff!
Perfect location to explore Bordeaux, very cheap + includes free parking
I liked the position of the hotel ,,, just walking distance to the city centre, and it felt very safe,,, also the staff were very helpful; and very friendly .. It was a little higher priced than some of the others, but i was happy with the service so it was not too bad.
The hotel was very clean and functional. Our towels were changed daily as was the bed. The staff were courtious and helpful. The hotel was very central for town. Exceptionally quiet I would like to see tea/coffee making facilities in the room.
The free parking is a bonus parking in Bordeaux is impossible. It was a kilometre walk to the town.
A beautiful hotel near the city centre in a quite area. Staff very friendly
10 min. walking from the center (one of the main pedestrian streets). The hotel has a private parking at the back, very convenient if traveling by car!. The room was very clean, although the furniture seriously needs a renewal. The furniture needs a renewal.
The location of the hotel is close to the shopping street, also the staffs were very nice.
everything for the money was great! location was no more than a 10 minute walk from everything, 5 minutes from transport. the rooms though not large were very clean and comfortable. i would definitely stay here again!
The times that the reception is open and how it is not open all the time but at selected times
colse to the highway good value for money, small but clean
We had problems starting our car the morning we were leaving and found the staff extremely helpful we would like to send our appreciation to them for their kindness and help. We arrived late after reception closed it would have been helpful to have had instructions about the booking in machine situated outside the front entrance. As it was a very helpful member of staff showed us what to do.
Clean & Tidy None
Shower was very small
located in commercial area, ok for one night if you cannot find anything else, F1 equivelent, at 46 euros it was expensive compared to others we stayed at for the same price at a much higher standard. located in commercial area, ok for one night if you cannot find anything else, F1 equivelent, at 46 euros it was expensive compared to others we stayed at for the same price at a much higher standard.
We booked this hotel as a convenient stop over on a journey from Spain to The Channel Ports. It was reasonable for the cost. It would have been useful to have clear information and directions about where to eat locally.
Cheap Shower room too small
It's close to route of travel and staff were very helpful and kind for check in and directions. The bathroom smelt like a urinal. Traps need flushing. There is not much natural daylight in the room. The bedspread was questionably clean? The filter in the HVAC unit was in need of change as it made the room smell like cigarettes. There was a party until 2am, noise to all hours - no one phone. Thin walls, loud departures and the early cleaners' clatter did not make for a restful night.
yes, very nice and confortable bed. But, unfortunately, no restaurant in the area of the hotel.
Good location and very helpful, polite and friendly staff
Good food Nice environment No
Quiet location on lake just outside the city, but easy access into the city by car. Also good location for access to airport via ring road around Bordeaux.Beds good, firm mattresses Bathroom not great, carpets and lifts getting a bit old.
Bathroom was lovely... very far away from the town centre, accesible on the bus which leaves from outside the hotel and takes 30 mins through troubled area...
quiet room and good service
Good parking facilities, helpful reception staff. wi-fi availability, city breakfast was a good idea. The pool was out of order and we had to use another hotel which was a little inconvenient. The pool was one of the main reasons we chose the hotel in the first place! The blonde receptionist was not very friendly or helpful. The other staff were exceptionally helpful and professional however.
Staff were very friendly and helpful I thought the cost of the computer to pick up my few emails was too expensive
Great place for children and to relax between long drives.
The hotel was in a convenient position for travelling on the motorway and it was comfortable with a swimming pool did not get credited with my loyalty points
Furniture and WC bit old fashionned. Need in renovation.
Good value for money restaurant/breakfast Lack of satellite TV channels
The rooms were nicely decorated, hygenic and clean, Only one complaint about the Hotel but an essential one, the bed was terrible and uncomfortable so we didnt really get a good night rest as this is the primary purpose for staying in a hotel
very comfortable room, friendly staff. poor location if you are without a car
Good clean hotel with helpful staff.
accueil, apéritif gratuit le jeudi
The hotel is modern, our room and the public rooms were clean and pleasantly decorated Insufficient hanging and drawer space for guests' clothes. Probably ok for a solo business traveller, staying one or two nights but totally inadequate for a married couple staying four nights.
The hotel was outside the town centre, therefore you had to drive into the centre if you need a meal etc. Evening meals at the hotel were limited, although we didn't eat, so can't comment on the value or quality.
Very good location. Despite the proximity of the highway quiet