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The staff was guest and helpful, the property and facilities were nice. They upgraded us upon arrival. It was quite, peaceful and beautiful even with a wedding and other events happening. The only thing that lacked was the ability to get ice in the building, it would have been nice to have a microwave, and there wasn't a guest book that told about all of the amenities and where to access them.
The location and landscaping was really nice. The flowers around the property were really beautiful. The fitness center and nature walks are pleasant. The pool and cabanas were also pleasant for lounging. The reception area was tastefully arranged. The free coffee and tea in the gym lounge was also great. The interior decor of the room left much to be desired. The room felt dark and depressing, and the decor was really hideous and not welcoming. The signage around the property was also poor, so when I had a guest come to visit me, it took several minutes of providing directions before my guest was able to find my room. A basic sign saying "Rooms 700-1000 --->" would be incredibly helpful on such a large and sprawling property. The coffee provided in the Sunset restaurant was dreadful - the acrid, burnt taste could not be masked even with generous amounts of cream and sugar. Please fix this!
Very pretty and peaceful setting. The staff is very professional and attentive. The location is perfect for my purpose, which was family business and staying out of the beach/resort fray closer to the water. No in-room coffee. You have to slog up to the separate building where the registration desk is located to get it. Form doesn't follow function with the new décor. Bedside lights shine straight into the face and aren't adjustable. The faux abacus headboard isn't comfortable to lean against. The look was probably a good idea on paper, but that's pretty much where it stops.
The Chaminade setting is fabulous. It is nestled in the mountains that overlook forest and the beautiful Monterey Bay. There are patios with tables that overlook these views. The breakfast buffet was a good value ($15-18) for the selections offered, especially considering the dining area overlooked both forest and ocean. There was an additional $25 per night resort fee required at check in, in addition to the price I paid through Kayak. I thought the resort fee was included in the listed Kayak price. Also, the rooms are basic, with no safe, microwave, or mini fridge.
The rooms were out dated and you could hear everything from the rooms next to you to the rooms above you...honestly a super 8 motel probably has better sound proofing...The food was over priced and the pool was so dirty. I would never stay at this hotel again even if it was free.
The location was beautiful!
The hotel has a nice view The room had no air conditioning. The windows had to be opened to get any cool air. The problem was it was very warm when we were there. We had to leave our room and go to the hotel lobby to get get fooled down. It has an old look. The room is outdated.
Awesome view of SC Beach and Boardwalk...right on the beach.
Our Anniversary, very enjoyable. Still watching the charge to my credit card, it was submitted at full price. Still waiting to see if it gets to the price I agreed to (219.00 vs. 340.00)
Location a little pricey
Great cusomer service. The room was super nice. Pictures did not do it justice.
We liked very much , and everything was graet. We suggest to have braekfast buffet all day.
location Bartender in restaurant acted like he didn't want our business; happy hour at bar did not apply to pool area
Quickness of check-in. Addressed by name was nice. Staff was excellent. None really.
From the valet service with luggage assistance and parking, this was a superior hotel. The staff was knowledgeable and friendly. The ocean and beach view from the room was lovely, the rooms clean and bright, with the decor giving them a spa feel. The beds were comfortable and the shower had plenty of water pressure. Although we didn't eat there for every meal, given that there were several excellent restaurants in town, the hotel restaurant was elegant, providing good selection and prices for all meals, breakfast, lunch and dinner, and service was superior. This hotel is luxurious, and providing that one can afford it, I would consider it a destination hotel for Santa Cruz. We will definitely return to the Dream Inn on our next visit!
We loved the design of the seventh floor, the view above the wharf, although it rained all day, the quiet place out of season. We didn't like the old fashioned air conditioner system, very very noisy.
The hotel was perfectly located for me. It was quiet and a very comfortable place to stay. Great water pressure and lots of hot water. Continental breakfast was pretty basic, but not noteworthy. Guests can walk to the beach and have access to beach towels No.
Staff was very friendly, and the location was beautiful. Rooms were not nearly as nice as their website leads you to believe. No exhaust in the bathrooms, and our heater didn't work. Also, had a very old TV, I haven't seen a tube style TV in a long time. Only coffee available with continental breakfast.
It has a lot of character and very pretty rooms. The only thing I would change is the size of the bathroom
Great staff and private beach. Location, did not realize it was so far out of downtown loop. The rooms could also be a bit more updated for the price we payed.
How cute the cottages were. The view from our room to the cove was so nice. It's also not far from shadow brook restaurant.
Great owners. Great views. Old time, beach milieu. Good continental breakfast. The bathroom was a bit old, the pipes were funky, could really use some updating. Crappy bagel toaster.
Everything, it was perfect. Not one complaint. No
Very European feeling. Nestled privately into a spot within site of the beach.
Great location, access to a quiet cove. Great neighborhood. Distance from Capitola center
The owners were very nice! We had a great time.