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The check-in was at 16.30! We had to wait for 3 hours! The hotel stuff told us that it was because of the problems with electricity but in fact our rooms were occupied by other guests! One of our friends asked to stay in a cheaper room because he was very tired and couldn't wait anymore for his superior room. Finally he stayed in a standard room but the hotel wanted to charge him the cost of the booked room!
Absolutey splendid location ,beautiful castel.Green area .Staff very frendly.Room are beautiful and confortable. More variety breakfast
Absolutely lovely place with excellent service, luxury restaurant and wonderful location.
only positive impression... very nice hotel with its own face and special atmosphere... I wish I had had more time for bicycling around..:)
Hotel was clean and the staff were very courteous. The hotel is very well placed to a large Outlet shopping mall.
Country setting off the beaten path. Partially restored country manor, Very friendly staff and owner. Very good meal on site. Relaxing setting large comfortable rooms More difficult location to find. Wet damp night that we stayed could have used some heating
Mi piace molto. I loved the place and most of all the people. The rooms are created, renovated and cared for with love, style and attention. The welcome was simply perfect. A lovely couple invite you to their home and you go from being strangers to family. All the staff are caring and kind, efficient and discreet. The food was home cooking at its very best, and features farm produce from the estate. Wonderful jams and chutneys, hand-made pasta with eggs so fresh the hen has not missed them! And what wonderful wines grown, developed, and served by the wine-maker himself. A beautiful red with enough tanin to tickle the pallate, but tender and gentle to seduce the mouth. We now have a case to share with friends, and photos to treaure.
beautiful place, very nice people, good food and wine... excellent! no fridge in room
The location surrounded by vineyards and the countryside was beautiful when we were there in the fall. We enjoyed the hospitality of the staff and a delicious dinner prepared by Valentina. The fact that we had a GPS helped us find it with ease. It would have been nice to spend nother night or two.
Food was wonderlfull, owners are very nice people and Jimmy the dog very cute
Our hosts were warm and welcoming.
Beautiful setting, wonderful staff and great food.
Everything, the place is magical, the ‘domain’ and surroundings are fabulous, and last but not the least, the people (Valentina and Luigi) are incredible! You’ll not believe that it’s real. The only regret is that we can not spend the rest of our life there in Terensano.
People was very friendly... No
The staff were very good, the building interesting and the attention to detail in the decor phenomenal The pool was murky, the proprietors weren't there and left us in the hands of their gardener cum cook and the cleaning chap, there was no price list for the meals and no chance to negotiate as the cook couldn't speak English and our Italian wasn't good enough. When the owners did arrive they were courteous and perfunctory.