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Location (central, close to the main bus station, the Faloria lift), comfort of the rooms. The 14 euro room service charge for a 10 euro meal. The staff is rather uptight and doesn't give you any information unless you ask for it (ski maps, ski rental, ski deposit, weather forecast, snow forecast, ski guides etc, etc). There was no Internet either.
the hotel is overall an excellent choice, centrally located in downtown cortina and steps away from the ski lifts. ideal for families with small kids, although the playing room advertised was not available for use. a bit expensive, but well worth the price as you won't have any bad surprises. the staff is very pleasant. they have hotel parking but a bit overpriced. book panoramic view rooms.
The position. The TV is in the other room than the bed.
room was clean very bad service. Staff couldn't explain parking system, city and walking information and lack of responsibility.
I very appreciate the quality of breakfests and menu in the hotel the location close to the bus station and the main road caused noisy nights early in the morning.
Food, staff can't speak english
Location is excellent, room facilities and cleanliness were very good Breakfast buffet did not match the rest of the hotel standards
Central location, good size rooms, clean. bit big and inpersonal
warm welcome, exellent staf. Great location 2 min walking to Faloria ski cable car. and 1 min walking to shop district. Parking fee a bit much.
The location of the hotel next to lake Garda and views of Mountains. Receptionists were of great help. In my opinion this hotel should not be a 4 star hotel.It was really difficult for me and my family to communicate with the restaurant staff since no one understands/ speaks English. We had to go to reception desk with problems relating to the restaurant.Dinner is served between 7.30 and 9.30 and you have to choose 1 out of 3 main dishes.After just 30 minutes 1 of the main dishes was already finished.
Very good place, good room (but not for 4*), good basein, good food must have better beds (more comfortable) , better floor and funitsers
Excellent accommodation was quiet, beautiful rooms, great food - great selection of great holiday feeling --
Modest but comfortable hotel redeemed by stunning position on Lago di Misurina. Quality of food not up to a 4* Grand Hotel.
great and friendly staff, all inclusive was excellent, nice pool, very clean, evening buffet was very crowed, but if you go little later quite nice; the food standard is not extreme high, but perfectly fine for the money
location food and drink were (below) average.
Very good buffet breakfast, comfy bed, bath and shower. The road was very noisy at the front of the hotel, I asked for a quieter room at the back and it was changed with no problem at all. The staff were very helpful and it was well placed to walk into town. The price of the evening meal was not displayed on the menu.
Helpful staff lack of ski room
Location and rooms Breakfast could have more bread options
I stayed in a small, single bed room at Hotel Europa in Cortina D'Ampezzo. From my window I could see all the way up valley and had the pleasure each morning and evening of watching the valley wake up and the sunset. It was incredible. The room didn't have A/C but it was totally fine. The window was large and could be openend completely and there was also a lovely balcony where I spent the nights drinking wine and reading while smoking cigars. The hotel provided an ashtray too. I will definitely stay here again! I wish the fridge was a little larger. I had to take out all of the provided drinks to make room for the food I prepared for my hikes each morning and for the dinners I made in the room each evening. This is a very minor complaint though.
adjoining rooms - very loud could hear every conversation even the neighbour snoring all night!!!!
Excellent view, Cozy feeling, Table and chair in the room, Mountain lodge with full amenity
The rooms were wonderful and the views from them were spectacular. The staff was very friendly and helpful with directions and suggestions for dining and sightseeing.
The staff at Hotel Europa was extremely helpful when we had problems with out rental car. I would definitely stay there again. The breakfast was great! Rooms on the street side can be noisy with the windows open.
great location, views and excellent staff. Lello the bartender is awesome.
Stunning view of the mountains from our room and in easy walking of the town centre. Our junior suite had a balcony which caught the afternoon sun and was a good size. No food available in the hotel in the evening, presumably because it was out of season. It would have been good to be aware of this when we made the booking.The sofa in the suite was very uncomfortable really serving as a spare bed.
The Hotel is easy to find, great location in Cortina, walking distance to the main center of town. The hotel itself is very quaint and nicely appointed in the lobby, bar, and seating areas. You felt as if you stepped into a nicely appointed Hunting Lodge with a fireplace and comfy chairs. The rooms varied greatly by location. The Hotel seemed to be a favorite spot for tour buses. There were 2 buses there at the same time we were. The Hotel staff was just almost courteous. If you had a concern, they weren't too worried about helping you. They were not able to do any laundry for us, even though we were there 2 days and their website said laundry cleaning was available.
Location,iterior design,common living spaces,personell attitude and service. Prices of extras,prices of spa,the parking is xpensive,the price of 30 euro per person per day for the indoors sw/pool is totaly unacceptable.a 5*hotel must have sw pool free.
A hotel with a great staff! Even given that the reservation has been done wrong by us, and we arrived at the hotel a day later than was booked, the staff was extremely helpful and resolved the problem without additional cost. All recommendations received from staff was excellent. A special mention to a private underground parking very secure, with a height which allows access up to a height of 2.1 meters. Furniture room wants to be modern but unfortunately looks very cheap compared to trim of the hotel public spaces. The carpet in front of the main entrance is not exactly an elegant detail ...
The staff at reception are fantastic. The room was clean and comfortable. The dinner was very good. The selection for breakfast was poor.
I like this hotel, You had better to express that Spa was excellent.
pool and spa large suites hard to find
Wellnes i Spa La habtación. La relación entre la calidad y el precio era muy baja. Nos dieron una qe estaba en la zona privada del hotel, del personal y habilitada mínimamente para unos clientes que pagan 280 euros por noche.
Access from road was difficult.Dining was expensive.
Friendly staff - restaurant and bar plastic mugs in bathroom - shower only
It is a very nice hotel with good staff, faciltiies, food and easy garage parking. Some of the rooms are very attic-like and quite small. Some will find this charming, but if you are 6ft 5 inches tall it is inconvenient - my bathroom was almost impssible to use, the roof slop impinged so much, though the other bathrooms in the suite were fine. Also, the drive entrance from the road is potentially dangerous.
Great hotel, attentive staff, and a really good swimming pool..
A basic level hotel outside of the centre of Cortina D'Ampezzo. Room was spacious and clean. It was said that there is air conditioning, there was only heating to be used during winter. The doors in the room where too tight so that they could not be moved without using extra force. The hotel could not take payment with almost no credit card, only the fourth card probed was working, Too little properly english speaking staff.
The room was big and comfort I was quite disappoint of their beakfast
Staff were pleasant and hotel was modern and very clean. Breakfast was good Everything was good
Good ratio between what you pay and what you get in this area.
Room was very well equiped and clean. Facilities very good and on site restaurant very good value. A bit noisy in the road side rooms.
The staff were friendly and helpfull and the location was suitable for our needs in the area.
Very central,close to Cortina (11 klm),amazing spa,brand new hotel,GREAT shower.If you can afford it book the suite..it has an amazing view at the mountain.Nice breakfast,value for money as it is cheap comparing the prices to book a hotel in Cortina,but close enough to go by car.Perfect choise!But be careful,if you need to put chains to the car,its not very close.. Nothing
Wonderful views from mountain view rooms. Superb fitness facilities, excellent staff. It was v hot in Cortina when we stayed with all 3 days (30-35 degrees C). The hotel has no aircon which would have made it perfect in the heat - but I guess its unusual to have these sort of tempertatures 1200m up in the Dolomites.
fabulous luxurious hotel. staff were very helpful and friendly.nice pool and spa but pool a bit cold. location on top of a steep hill but shuttle service rectified this
Good service but you depend on the shuttle and the ski storage is only at the hotel, not by the slopes.
Service of concierge excellent το spa δεν παρεχει relaxation στο pool area λογω τησ υπαρξησ παιδιων.
This hotel was a fabulous buy for the money. The hotel was located in a very scenic part of Cortina. A full buffet breakfast was included with the rate. The staff was extremely helpful and spoke English. The pool area and hot tub were well maintained and very scenic also. I would definitely stay here again. It may have cost a little more but it was well worth it. None
the facilities and staff were great. very expensive to eat and drink in the hotel.
Beautiful spot, nice attentive staff ,good food , all good probably even more fun in the winter, nice. just the price, we had too pay extra for a suite with a view, a suite room should always have a view, so important to check this as your booking only says suite room but the hotel mailed me back and said 70 euros more for the room with a view which I paid and we got the view ,but it annoyed me !!!!