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Hôtel Mercure Carcassonne Porte de la Cite

18 rue Camille Saint-Saens, 11000 Carcassonne, Languedoc-Roussillon, France
+33 4 68 11 92 82

$99+

Fri 12/9 Check in
Sat 12/10 Check out

Overall guest ratings

8.3/10 Excellent
Based on 1,295 reviews

Review highlights

  • 9.7
  • 8.3
  • 7.9
  • 4.7

Good to know

  • Accessible parking
  • Wonderful sightseeing
  • Near city centre
  • Affordable parking

Nearby

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    About

    A 5-minute walk from the Medieval City and the city center, the Mercure Carcassonne Porte de la Cité hotel looks just like a farmhouse in the Languedoc. Whether it be as a family, on a business trip, or for seminars, you will feel welcome all year round thanks to the hotel's warm, pared-back decor, outdoor swimming pool during the summer season and tree-filled terrace. We also have a restaurant, a bar with a fireplace, and free, enclosed, private car park, helping you enjoy your stay in Carcassonne.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business center
    • Laundry service
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 1,295 reviews
    • 9.7 "Terrific location."
    • 8.3 "Bar is amazing."
    • 7.9 "Good service."
    • 7.7 "Good breakfast."
    • 6.7 "Average value."
    • 4.7 "Not very comfortable."
    • 3.2 "Disappointing internet connection."
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    Overall Rating

    8.3 Excellent
    Based on 893 reviews
    • 9.5 "Terrific location."
      9.5 "Great parking, according to 95%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      9.5 "95% liked the proximity to sightseeing."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 7.5 "Good breakfast."
    • 6.7 "Average value."
    • 4.3 "Rooms are not good."
      2.9 "71% said rooms were small."
      4.3 "57% complained about the bathroom."
      2.0 "80% found problems with the furniture."
      0.4 "96% were disappointed with the minibar."
      0.7 "93% thought they were poorly maintained."
      4.1 "59% criticized the small bathroom."
      2.4 "76% had problems with the shower."
      4.1 "For 59%, the rooms looked old."
    • 4.0 "Not very comfortable."
      2.9 "71% said rooms were small."
      4.1 "59% criticized the small bathroom."
    • 2.8 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
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    Overall Rating

    8.5 Excellent
    Based on 388 reviews
    • 9.8 "Terrific location."
      9.6 "Great parking, according to 96%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 7.8 "Good pool."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 7.4 "Good breakfast."
    • 6.3 "Average value."
    • 6.0 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
    • 5.1 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 3.4 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall Rating

    8.4 Excellent
    Based on 12 reviews
    • 9.6 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 4.8 "Rooms are not good."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Accessible parking"
    "Wonderful sightseeing"
    "Near city centre"
    "Affordable parking"
    data provided by TrustYou

    Recent Reviews

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