Overview

Hôtel de la Cité Carcassonne - MGallery By Sofitel
Top Luxury Hotel

Place Auguste Pierre Pont, 11000 Carcassonne, Languedoc-Roussillon, France
+33 4 68 71 98 71

$205+

Overall guest ratings

9.1/10 Excellent
Based on 902 reviews

Review highlights

  • 9.4
  • 9.3
  • 8.9
  • 2.3

Good to know

  • Great menu
  • Comfortable beds
  • Great view
  • Pleasant hotel grounds

Nearby

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    About

    The Hotel de la Cité is a magical place located in the heart of the medieval fortified city of Carcassonne and forms part of the MGallery Collection. Five-star hotel located in the fortress of Carcassonne, built in the XIX century in a Neo-Gothic style. The hotel has 47 rooms and 13 suites with an outdoor pool and shady park. Discover a hotel where the art of hospitality is paired with a gourmet restaurant with chef Jérôme Ryon (1 Michelin star) at the Barbacane restaurant.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Business center
    • Concierge service
    • Laundry facilities
    • Babysitting/child services (surcharge)
    • Parking (surcharge)
    • Free valet parking
    • Wedding services
    • Winery
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    Reviews

    Guest reviews

    Overall Rating

    9.1 Excellent
    Based on 902 reviews
    • 9.4 "Incredible bar."
    • 9.3 "Terrific location."
      8.8 "88% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 8.7 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      9.3 "93% found the grounds to be nice."
      8.5 "85% loved the terrace."
      10.0 "100% thought the architecture was beautiful."
    • 8.2 "Breakfast is good."
    • 2.3 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."

    Overall Rating

    9.1 Excellent
    Based on 784 reviews
    • 9.7 "Incredible bar."
    • 9.3 "Terrific location."
      8.7 "87% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 8.7 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      9.1 "91% found the grounds to be nice."
      8.6 "86% loved the terrace."
    • 8.2 "Breakfast is good."
    • 6.9 "Rooms are ok."
      5.2 "Only 52% thought the furniture was functional."
    • 2.6 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall Rating

    9.0 Excellent
    Based on 108 reviews
    • 9.3 "Terrific location."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 7.5 "Nice rooms."
      9.1 "91% thought the view was good."
      8.9 "89% said the beds were comfortable."
    • 4.2 "Value below average."

    Overall Rating

    9.0 Excellent
    Based on 9 reviews
    • 9.4 "Terrific location."
    • 7.3 "Nice rooms."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Great menu"
    "Comfortable beds"
    "Great view"
    "Pleasant hotel grounds"
    data provided by TrustYou

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