Overview

Clayton Hotel, BW PREMIER COLLECTION
Best Dining Experience

St Mary Street, Cardiff, CF10 1GD, United Kingdom
+44 292 066 8866

$73+

Overall guest ratings

8.6/10 Excellent
Based on 4,429 reviews

Review highlights

  • 9.2
  • 8.8
  • 8.5
  • 6.3

Good to know

  • Great view
  • Great shopping
  • Train station is close

Nearby

    Show all

    About

    The Clayton Hotel, BW Premier Collection® in Cardiff city offers a newly built, 12-story accommodation with 216 well-appointed air conditioned guest rooms. We're big on charm here, which is perhaps not surprising as we're located in one of Cardiff's tallest buildings! Panoramic views, excellent service and fantastic local attractions all await, as do complimentary Wi-Fi, a laptop safe and tea & coffee making facilities. Conferences are welcome here too, with seven rooms to choose from in a convenient venue. All guests can have access to our fitness room located on Level 2, but if you simply want to relax, few hotels in Wales will welcome you as warmly. Off-site secure parking located on Wood Street (CF10 1EN) 20% discount when staying at hotel. There is no loading/drop off bay at the front of the hotel. There is a loading area at the back of the hotel. Off-site parking charged at 9.00 GBP per day. Enjoy your stay.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Non-smoking rooms available
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Pets not allowed
    • Designated smoking area
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews of Clayton Hotel, BW PREMIER COLLECTION

    Overall Rating

    8.6 Excellent
    Based on 4,429 reviews
    • 9.2 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.7 "Hotel security was great, thought 77%."
      8.1 "81% said the booking process went smoothly."
      9.3 "Management was excellent, said 93%."
    • 8.5 "Vibe was good."
      8.8 "88% thought, the hotel was modern."
      8.0 "80% enjoyed the friendly atmosphere."
      8.9 "89% said it was a stylish hotel."
      7.9 "79% enjoyed the lobby entrance."
      8.6 "86% thought the hotel was luxurious."
    • 7.4 "Good breakfast."
    • 6.9 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 6.3 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
      5.0 "The price was ok for 50%."
      5.0 "50% thought the vegetable dishes were ok."
    • 6.3 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      5.4 "Only 54% thought the shower was ok."
      6.2 "For only 62%, the tv was ok."
      5.3 "Only 53% thought the furniture was functional."
      5.0 "50% thought the kitchenette was ok."
    • 5.6 "Average value."
      5.0 "The price was ok for 50%."
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    Overall Rating

    8.5 Excellent
    Based on 2,303 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.5 "Vibe was good."
      8.1 "81% enjoyed the friendly atmosphere."
      8.5 "85% thought, the hotel was modern."
      9.2 "92% said it was a stylish hotel."
    • 7.6 "Good breakfast."
    • 6.6 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 6.2 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.8 "Only 58% thought the shower was ok."
      5.6 "For only 56%, the tv was ok."
    • 5.5 "Average value."
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    Overall Rating

    8.5 Excellent
    Based on 1,550 reviews
    • 9.1 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 7.1 "Internet works."
    • 6.3 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      5.4 "Only 54% thought the shower was ok."
    • 5.7 "Average value."
    • 5.0 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    View all review categories

    Overall Rating

    7.5 Good
    Based on 44 reviews
    • 9.1 "Terrific location."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 6.4 "Rooms are ok."
    • 5.1 "Average comfort."

    Overall Rating

    8.5 Excellent
    Based on 531 reviews
    • 9.1 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 7.0 "Internet works."
      6.3 "63% thought the wifi quality was ok."
    • 6.7 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      5.7 "Only 57% thought the furniture was functional."
    • 6.0 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    • 5.5 "Average value."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great view"
    "Great shopping"
    "Train station is close"
    data provided by TrustYou

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