Would you like to save as your currency permanently or for this visit only?
The whole stay in this hotel was quite a disaster. The rooms were dated & staff was horrible. Couldn't get us a taxi for some 15 minutes. Made just 1 call & said that all the taxis were busy. Then chatted and laughed around for some 10 minutes. Only after reminding that we are still here waiting, they made another call, but no luck again. only then they realized that they had a transfer minibus (at a double price of course, but that's ok). But the most horrible experience was at the day of departure when the hotel driver took us to the airport - he just fell asleep at the wheel and hit a concrete block... and didn't even bother to get out of the car to check if everything was ok... just continued driving...
The staff were very welcoming, helpful and competent and the facilities were clean and tidy
We accepted yummy breakfast, good service from bellboy, comfortable room, good and natural view and etnic decoration around their location and rooms. Staf at front office didn't give me good service. They didn't know about booking.com certainty or certanty of others..example, They didn't know that I bought voucher included breakfast. So, I lost time to declare that..
Close to Jakarta and even closer to the golf club! We paid for Delux,but had a family (with very noisy kid(s) upstairs.I Mentioned it twice to staff, but no action.Constant banging, running etc, woken up at 5:12 one morning and 5:27 the next!
the nature Yes, on my last night, the guess next door was really really noise. So much kids noise and doors banging.
the room terrace, bkfst, Italian restaurant, gardens
The location, room appointments and staff are great. I've stayed at this hotel many times since it first opened. The location is perfect for me. However, in recent stays I've noticed that it is becoming a bit shabby; un,kept and unclean. The floors, carpets and bedspreads are due for a deep cleaning and some fixtures need to be repaired or replaced. I will continue to stay there and hopen that it is brought to 5 star standards soon.
The hotel was very close to the botanical gardens and trade mall in Bogor. The staff were exceptionally nice and helpful. Everything was clean, beautiful and comfortable and the breakfasts were absolutely wonderful. "Time to Say Goodbye" played on what we think was a 3-track playlist in the hotel hallways and was a bit too loud as it was still very loud in the room. The song haunted us.