Overview

Crown And Mitre Hotel
Top City Hotel

English Street, Carlisle, CA3 8HZ, United Kingdom
+44 122 852 5491

$85+

Overall guest ratings

8.2/10 Excellent
Based on 2,195 reviews

Review highlights

  • 9.0
  • 8.8
  • 7.7
  • 4.7

Good to know

  • Great reception

Nearby

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    About

    Crown And Mitre Hotel is a great choice for a stay in Carlisle. After having fun at the indoor pool, you can grab a bite to eat at the restaurant. Rooms offer jetted tubs and 24-hour room service.

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    Amenities

    • Facilities for Disabled Guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 2,195 reviews
    • 9.0 "World class service."
      7.7 "77% said the reception staff was great."
      7.5 "75% thought the service was very professional."
      7.0 "Housekeeping was great, according to 70%."
      10.0 "100% were happy with the room service."
      8.6 "Lovely bar service, according to 86%."
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.2 "92% thought parking was inexpensive."
      8.1 "81% enjoyed the restaurants & bars nearby."
    • 7.7 "Good breakfast."
    • 7.2 "Good pool."
    • 7.0 "Internet works."
      10.0 "100% thought it was a great value."
    • 4.7 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 4.7 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      3.9 "61% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      1.9 "81% said the bathroom was dirty."
      1.5 "85% found problems with the furniture."
      4.0 "Air conditioning was criticized by 60%."
      1.5 "85% thought the tv was sub-standard."
    • 4.5 "Not very clean."
      4.4 "56% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      1.4 "Dirty pool, said 86%."
      2.0 "Unclean dining area, according to 80%."
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    Overall Rating

    8.3 Excellent
    Based on 1,382 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% thought parking was inexpensive."
      8.6 "86% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      7.6 "76% said the reception staff was great."
      7.3 "73% thought the service was very professional."
      9.1 "Lovely bar service, according to 91%."
    • 7.5 "Good breakfast."
    • 7.2 "Internet works."
    • 5.1 "Average cleanliness."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 4.8 "Rooms are not good."
      4.9 "51% said rooms were small."
      3.7 "63% complained about the bathroom."
      2.2 "78% thought they were poorly maintained."
      4.7 "53% said rooms were dirty."
      0.9 "For 91%, the rooms looked old."
      1.6 "84% said the bathroom was dirty."
      1.5 "85% found problems with the furniture."
      3.9 "Air conditioning was criticized by 61%."
    • 4.5 "Not very comfortable."
      4.9 "51% said rooms were small."
      2.9 "71% thought it was too noisy."
      3.9 "Air conditioning was criticized by 61%."
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    Overall Rating

    8.3 Excellent
    Based on 109 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 7.6 "Good pool."
    • 7.6 "Good breakfast."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 4.8 "Rooms are not good."
      4.1 "59% complained about the bathroom."
      4.6 "54% said rooms were dirty."
    • 4.8 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 4.6 "Not very clean."
      4.6 "54% said rooms were dirty."
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    Overall Rating

    8.0 Good
    Based on 702 reviews
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 8.4 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.1 "91% thought parking was inexpensive."
    • 7.8 "Good breakfast."
    • 6.8 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 4.7 "Not very comfortable."
      4.6 "54% said rooms were small."
      3.5 "65% thought it was too noisy."
    • 4.5 "Not very clean."
      4.5 "55% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
    • 4.3 "Rooms are not good."
      4.5 "55% said rooms were dirty."
      3.9 "61% complained about the bathroom."
      4.6 "54% said rooms were small."
      1.9 "81% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      1.9 "81% said the bathroom was dirty."
      1.5 "85% found problems with the furniture."
      4.7 "53% were unhappy with the view."
    • 4.1 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    data provided by TrustYou

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