Overview

Swallow Carlisle

London Road, Carlisle, CA1 2NS, United Kingdom
+44 122 852 9255

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+44 122 852 9255

Overall guest ratings

7.3/10 Good
Based on 1,586 reviews

Review highlights

  • 9.0
  • 8.8
  • 4.6
  • 3.3

Good to know

  • Friendly service

Nearby

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    About

    92 bedrooms and extensive Leisure facilities including pool sauna steam room Jacuzzi and gymnasium.Dining includes Langdales Restaurant with a la carte and nightly menu Fairfield lounge and 24hr room service.With large free car park and easy access to public transport and network routes we have all the ingredients for a great stay.

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    RocketMiles
    Reviews

    Guest reviews of Swallow Carlisle

    Overall Rating

    7.3 Good
    Based on 1,586 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 8.8 "Location is great."
      9.6 "Great parking, according to 96%."
      7.4 "Easily accessible by car, said 74%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 6.9 "Breakfast is mediocre."
    • 5.7 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
      5.7 "57% thought the snacks were adequate."
    • 5.4 "Internet is average."
    • 4.6 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      2.4 "76% said the bathroom was dirty."
      4.9 "51% said rooms were small."
      1.3 "87% found problems with the furniture."
      2.2 "78% thought the tv was sub-standard."
      2.5 "Air conditioning was criticized by 75%."
    • 3.3 "Wellness & sports facilities were not very nice."
      4.4 "56% didn't like the fitness area."
    • 3.1 "Horrible pool."
    • 2.2 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      0.9 "91% didn't like the architecture."
      1.4 "86% complained about the elevator."
      2.7 "For 73%, the lobby entrance was sub-standard."
    • 1.7 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
      0.9 "91% didn't like the unstylish hotel."
      2.7 "For 73%, the lobby entrance was sub-standard."
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    Overall Rating

    7.2 Good
    Based on 983 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 8.8 "Location is great."
      9.7 "Great parking, according to 97%."
      8.8 "City centre within easy reach, said 88%."
      7.4 "Easily accessible by car, said 74%."
    • 7.3 "Good breakfast."
      9.1 "91% were happy with the price of the breakfast."
    • 5.4 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 5.3 "Bar is ok."
    • 5.2 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.2 "Internet is average."
    • 4.5 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      2.5 "75% said the bathroom was dirty."
      1.4 "86% found problems with the furniture."
      2.2 "78% thought the tv was sub-standard."
    • 2.1 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.9 "91% didn't like the architecture."
      1.2 "88% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
      2.9 "For 71%, the lobby entrance was sub-standard."
    • 1.5 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
      0.9 "91% didn't like the unstylish hotel."
      2.9 "For 71%, the lobby entrance was sub-standard."
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    Overall Rating

    6.8 Good
    Based on 158 reviews
    • 8.8 "Location is great."
    • 8.7 "Good value."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 5.1 "Bar is ok."
    • 4.9 "Not very clean."
      4.3 "57% thought it was rather dirty."
    • 4.3 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."
      3.0 "70% complained about the bathroom."
      4.8 "52% had problems with the shower."
      1.0 "For 90%, the rooms looked old."
    • 3.6 "Wellness & sports facilities were not very nice."
    • 3.3 "Pool is below average."
    • 2.1 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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    Overall Rating

    7.2 Good
    Based on 444 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 8.7 "Location is great."
      9.4 "Great parking, according to 94%."
      7.6 "Easily accessible by car, said 76%."
    • 8.5 "Good value."
      10.0 "100% thought it was a great value."
    • 6.8 "Breakfast is mediocre."
    • 5.7 "Internet is average."
    • 4.6 "Not very clean."
      4.7 "53% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
      4.9 "51% thought it was rather dirty."
    • 4.5 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
      0.4 "96% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      2.0 "80% thought the tv was sub-standard."
      1.1 "89% found problems with the furniture."
      4.7 "53% said rooms were small."
    • 3.4 "Wellness & sports facilities were not very nice."
      4.2 "58% didn't like the fitness area."
    • 3.4 "Pool is below average."
    • 2.3 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.8 "92% didn't like the architecture."
      0.0 "100% thought the facilities needed updating."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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