Overview

Swallow Carlisle

London Road, Carlisle, CA1 2NS, United Kingdom
+44 122 852 9255

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+44 122 852 9255

Overall guest ratings

7.3/10 Good
Based on 1,523 reviews

Review highlights

  • 9.0
  • 8.9
  • 4.6
  • 4.5

Good to know

  • Friendly service

Nearby

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    About

    Located in Carlisle (Carlisle and Eden Valley), Swallow Carlisle is convenient to Brunton Park and Green Market. This hotel is within close proximity of Carlisle Guildhall and Carlisle Cathedral. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include direct-dial phones, as well as coffee/tea makers and irons/ironing boards. Enjoy a range of recreational amenities, including a health club, an indoor pool, and a spa tub. Additional amenities include complimentary wireless Internet access and wedding services. Satisfy your appetite at the hotel's restaurant, which serves lunch, dinner, and afternoon tea, or stay in and take advantage of 24-hour room service. At the end of the day, relax with your favorite drink at a bar/lounge. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of a ballroom and banquet facilities. Free parking is available onsite.

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    Reviews

    Guest reviews

    Overall Rating

    7.3 Good
    Based on 1,523 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.2 "72% thought the service was very professional."
    • 8.9 "Location is great."
      9.6 "Great parking, according to 96%."
      8.9 "City centre within easy reach, said 89%."
      10.0 "100% thought parking was inexpensive."
    • 7.0 "Good breakfast."
      8.9 "89% were happy with the price of the breakfast."
    • 5.5 "Food is average."
      5.1 "Only 51% were satisfied with the menu."
      5.7 "57% thought the snacks were adequate."
    • 5.4 "Internet is average."
    • 4.6 "Not very clean."
      4.6 "54% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
      4.5 "55% thought it was rather dirty."
      0.9 "Unclean dining area, according to 91%."
    • 4.5 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      1.4 "86% said the bathroom was dirty."
      0.8 "92% found problems with the furniture."
      4.5 "55% said rooms were small."
      2.3 "77% thought the tv was sub-standard."
      3.6 "Air conditioning was criticized by 64%."
    • 3.5 "Wellness & sports facilities were not very nice."
      4.4 "56% didn't like the fitness area."
    • 3.3 "Pool is below average."
    • 2.2 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      0.9 "91% didn't like the architecture."
      1.0 "90% complained about the elevator."
      2.7 "For 73%, the lobby entrance was sub-standard."
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    Overall Rating

    7.2 Good
    Based on 944 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 8.8 "Location is great."
      9.7 "Great parking, according to 97%."
      9.0 "City centre within easy reach, said 90%."
    • 7.1 "Good breakfast."
      8.9 "89% were happy with the price of the breakfast."
    • 5.3 "Bar is ok."
    • 5.3 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
    • 5.3 "Internet is average."
    • 4.6 "Not very clean."
      4.8 "52% said rooms were dirty."
      4.3 "57% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
      1.0 "Unclean dining area, according to 90%."
    • 4.3 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      1.0 "90% found problems with the furniture."
      1.4 "86% said the bathroom was dirty."
      4.7 "53% said rooms were small."
      2.2 "78% thought the tv was sub-standard."
    • 2.0 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      0.9 "91% didn't like the architecture."
      0.9 "91% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
      2.9 "For 71%, the lobby entrance was sub-standard."
    • 1.5 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
      0.9 "91% didn't like the unstylish hotel."
      2.9 "For 71%, the lobby entrance was sub-standard."
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    Overall Rating

    6.8 Good
    Based on 167 reviews
    • 8.9 "Location is great."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Good value."
    • 7.0 "Good breakfast."
    • 5.9 "Food is average."
    • 4.4 "Not very clean."
      4.5 "55% said rooms were dirty."
      4.2 "58% thought it was rather dirty."
    • 4.2 "Rooms are not good."
      4.5 "55% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      2.6 "74% complained about the bathroom."
      4.6 "54% had problems with the shower."
      0.8 "For 92%, the rooms looked old."
    • 3.8 "Wellness & sports facilities were not very nice."
    • 3.5 "Pool is below average."
    • 2.1 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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    Overall Rating

    7.2 Good
    Based on 411 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 8.7 "Location is great."
      9.4 "Great parking, according to 94%."
      7.3 "Easily accessible by car, said 73%."
    • 8.4 "Good value."
      10.0 "100% thought it was a great value."
    • 7.0 "Good breakfast."
    • 5.7 "Internet is average."
    • 4.4 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      0.4 "96% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      2.1 "79% thought the tv was sub-standard."
      0.7 "93% found problems with the furniture."
      4.3 "57% said rooms were small."
    • 4.3 "Not very clean."
      4.2 "58% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      4.8 "52% thought it was rather dirty."
    • 3.5 "Wellness & sports facilities were not very nice."
      4.2 "58% didn't like the fitness area."
    • 3.5 "Pool is below average."
    • 2.3 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.8 "92% didn't like the architecture."
      0.0 "100% thought the facilities needed updating."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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