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Having to wait two hours for our room to be ready
wonderful large room in a beautiful old building
Nice Spa area, clean room. extremely large house, weddings with loud drunken people
Staff very friendly, Hotel and facilites very good Atmosphere in hotel excellent.
The space in the family suite. Lack of choice for food after 6, esp for older children. No bar food, only expensive restaurant open
service and leisure centre room a bit warm.only 4 irish channels on telly even though it advertised more and internet was not working
Pool seemed nice. Staff pleasant and helpful. Food was dreadful - breakfast and dinner. Rooms had missing lightbulbs. A lot of paint and superficial damage to walls and doors in bedroom. Choice of tv stations poor, reception poor.
The kudos restaurant was a fantastic change from the usual "a la carte" options Our room was situated as far away as possible from any life form! and the room was a tad small and claustrophobic. Took 10 minutes to reach it from the lift. but when i told staff they did advise next time to ask for a closer room - so credit where credit is due!
the quality of the bed linen and towels
Efficient friendly staff even though were busy. Interesting decor , good bar food and breakfast buffet. Damp and slightly dark car park needs painting to reflect some light ad some spaces need remarking. Lifts seem to be very slow to respond.
The room was clean and tasteful The noise from guests banging doors at 3am became monotonous, no good for a full night sleep, door springs would help.
The location of the hotel. The comfort. The parking. It was perfect for the business i had to do
location very central you need to provide a better lift service for people trying to get from car park to reception 12 mins waiting for lift and eventually had to drag cases up the stairwell not a good first impression . Picture on bedroom wall in room too much but i will accept that only my personal opinion
Location. The toilets in the hotel have to be the worst i have ever come across. The pressure in the flush needs to be increased
Location brilliant. Staff very friendly. Definately will stay there again
Comfortable bed The room was too warm, and I couldn't turn down the heat.The shower had terrible water pressure. The car park was not easy to find (poorly signposted).
Very comfortable bed, good location and friendly staff. Lighting in the bathroom could be improved as poor for applying makeup.
I loved the design, the glass front of the hotel offered lovely views across Sligo. The hotel bar could be extremely if there was a function in the upper bar area, as the music could be heard throughout the bottom bar and in some of the bedrooms.
The staff were willing to facilitate in any way they could and the food was excellent. Very impressive hotel.
Location and some staff. Early check-in. I asked for two things at the front desk. Despite promises to deal with the problems, nothing happened.
great location, friendly staff, lovely rooms, clean and large
The hotel was clean with a friendly atmosphere. Breakfast was nice though a bit disorganised. There was in particular that I did not like about the hotel.
The health centre and restaurant bar. After a lot of travelling it was great to be able to use these facilities.
The Spa Facilities are superb and the rooms are bright and spacious. It's just a little too far away from the town centre and unless you drive it entails taking taxis which adds additional cost.
Hotel staff were excellent and couldn't have been more helpful. The leisure facilities are excellent, and general standards of cleanliness are very good overall. Breakfast was also first class. Overheard other guests complaining (on more than one occasion) that food in the restaurant was very poor, but can't confirm or otherwise as we didn't actually eat in the hotel.
Good location and friendly staff.
Staff are professional and friendly not as near to Rosses Point as we had hoped
The staff were very friendly, room was very comfortable, everyhing very clean. Really enjoyed our stay. Woul definetly go back!
rooms and facilities bar prices
Lovely hotel very comfortable,spectacular views, very helpful staff,great breakfast buffet. Nice location close to fabulous beach at Rosses point.
its locationis excellent on the river nice for walking but convenient for shopping as well lack of parking
I couldn't recommend this hotel highly enough. Great value for money and lovely services.
The rooms were beautiful with great bathrooms. The bed and linens were high quality, I slept exceedingly well. The breakfast was also first class, with many options whether sit-down or on the go. I was impressed with the number of vegetarian and vegan offerings on the menu in addition to the traditional Irish breakfast offerings. The hotel has a renovated and contemporary feel, whereas I would have preferred something more quaint, that wasn't clear in the photos. But all other factors more than made up for it!
The suite was very good value for money, being very big with all mod cons etc. It is very close to Sligo town centre with many pubs and restaurants nearby. The accommodation was quiet at night which enabled us to sleep okay which we liked. There seemed to be no hot water in the hot taps but when I let one of them run for over five minutes, the water gradually became hot enough to enable me to shave.
The commitment of staff to make your stay as comfortable and pleasant as possible Kitchen utensils were cheap and basic
The Location of the hotel was very central with easy access to the town centre. The apartment was well equipped especially the kitchen having appliances such as dishwasher etc. The spartment was well laid out and very spacious The apartment while was very clean in general and well presented there were a few minor cosmetic things that could have been solved with a small bit of maintenance. These included stain on carpet, marks on wardrobe door, rusting on lamp.
Great location, Very clean apartments, top of the range appliances, all brand new, Spacious, Quiet None
Well located close to centre of town, comfortable and spacious. Car parking is limited.
It was a nice and friendly place. Very clean and warm. Would recommend it to all my friends.
central location with good restaurant. reception staff on arrival was brilliant on second night just the opposite we would have had a totally different impression of the hotel had we been checking in then! The dirty carpet(stained) and rusty bath detracted from an otherwise 1st class experience.
it was clean friendly well located and affordable the entire stay was very nice
Nice hotel. We stayed in a triple room which had a good size.
The organization, the cleansing of the room, the restaurant and the use of the wonderful swimming pool included in the fee.
comfortable spacious room and excellent service.
Relaxation. Good Breakfast.Efficient Service.
The staff and facilities were excellent. As we had young children and infants the staff were only too willing to help. The food was excellent and the bar staff very friendly and the breakfast buffet excellent.
The staff were extremely polite and helpful, we really couldnt fault them
It was a short overnight stay and I did not have the opportunity to avail of all the services. The room was comfortable although it could have been a little warmer. It would be unfair of me to recommend on such a short visit and for the same reason I would not be over critical. Tea/coffe making facility was in an awkward position...at head height within the wardrobe!!! Potentially dangerous. Apart from that and the heat, the room was perfectly adequate
The booking was handled so quickly and efficiently, and check in and out was very well handled.
The hotel has a great swimming pool and tennis courts, which were usually easy free. Our family room was great as it was close to leisure center and overlooked tennis courts. No.
We found this a very pleasant hotel. We expected a generic N American style Best Western and were happy to find it an old and atmospheric place. We always love a visit to Sligo and enjoyed its proximity to the town so that we could walk around. Breakfast was good and the decor of the hotel was very nice. Would certainly stay again when visiting Sligo. None
Staff friendly Sometimes 2 single beds are put together to make a double with 2 single quilts, not very comfortable
well it waslovely and warm and very relaxing and the room was great very comfortably
Bar food at 6.00pm suited as we were going to a show at 8. Food was excellent. Desk staff helped make theatre reservation which was appreciated. Steps both inside and outside hotel were a problem as my husband is visually impaired. Also walk in shower in bedroom would make life a little easier!
It was convient to the centre of town. Felt the hotel is out dated, dark and the rooms need to be upgraded, TV on table, bathrooms were outdated and the bath itself was yellow due to not being replaced in years.
Leaving it. This hotel is very tired and needs a major overhaul. 1st room offered was dingy with hardly any light and dark wallpaper - very depressing. Second room was lighter but bathroom fittings were loos. Bed had nylon sheets. Breakfast was adequate. We left after one night.
I did like the morning brakfast, but could not understand why no one was able to sit at the window tables, for those of us reading, working ect the light would be better, and it is silly to dress the tables and then gard them from the people, what are they show and tell, as far as the people looking in, when no one is at the table it looks empty, not just pretty, people at the tables look busy, silly policy, We (the hote did l andI) did not know the phone was not working in my room , when it could not be fixed they ds, id move me, but this did go on my first few day
The Southern Hotel Group when it was built was one of the best groups for travellers. However now that it is a McEniff Hotel its standards are much lower. The rooms were ok, but the mattresses and pillows were the cheapest foam products. The worst was the restaurant - dinner at a set price of €38 per person. No a la carte menu. The menu (full of misspellings) was like a menu from the 1970's ie turkey & ham covered in gravy, vegetable soup, semolina pudding (school food). Seven of us sat down at a table, (despite having advised the dining room in advance that we wished to have a table for 7) it had not even a tablecloth. The table was dressed with us all sitting there. Service appalling
Very friendly and welcoming staff Room was nice and bed very comfy apart from the smell of mould and limescale everywhere in bathroom.
The staff is very helpful and the room was spacious and very clean. There are also lots of car spaces. Many steps up to the main entrance. The bar was a little antiquated and the lunch menu was very limited. No information was given when I arrived on their leisure facilities.
location and staff beds were lumpy-must not be flipped regurarly. no room service during night
The location in the centre of Sligo. Free parking. Breakfast. The bath drained slowly. There was a stray sock beside my bed. Wireless internet was available but the cost prevented me from using it.
Liked its closeness to town centre
room clean very central to shops staff friendly no room in car park no heating in room
The staff were friendly and polite. The beds in the room were small and tilted i.e. foot of bed was higher than the head of the bed.
Location in heart of town. Bar was not busy therefore lacked athmosphere
Location Parking a little limited & hard to find.
Friendly staff - good central location. I have stayed at this hotel on business several times over the last 2 to 3 years and have never had a problem.
Comfortable public seating area. Buffet breakfast good.Rooms clean and adequate but, again, would benefit from refurbishment. Hotel could do with some refurbishment. A coat of paint on the outside would be a good place to start. Reception staff did not say 'thank you' when I pointed out that we had been undercharged by €37 on our restaurant bill (and of course I paid the higher amount). Not terribly gracious. Food in dining room decidedly uninspiring, food service was semi-industrial ; serving staff did their best but they were rushed and over-stretched.Comfortable public seating area. Hotel needs better management and leadership of staff. Buffet breakfast good. Hotel would be ok for a functional stay, for a night or two but would suggest eating elsewhere,. Not much by way of grounds.
The cleaner tried 3 times to get into our room on the Sunday morning even though check out was not until 12 noon.
The location of the Yeats Country Hotel, Spa and Leisure club was convenient for my trip from Dungannon, Co.Tyrone to Inish Meain for the St Patrick's Day weekend break. I was travelling by car. I enjoyed my stay. The receptionist was helpful and allowed me to change my room when I explained that I had been give a room in the annex section of the hotel in which the corridors were freezing cold. My dinner of cod and salmon and the breakfast was very good with friendy and good service. I also liked that there were fires in both the dinning room and sitting areas - very needed in cool windy March days. One thing which I thought was AWFUL was the soap dispenser in the bathroom. This is such a clinical item with its unpleasant assocciation with public toilets. And, how is a guest meant to reach this dispenser attached high up on the wall when having a bath. PLEASE take these out and provide soap either in a dispenser bottle or a bar of soap. This arrangement if not changed would make me book elsewhere in the future when in Rossess Point. Thank-you for the opportunity to complete the hotel questionaire and send you these comment. I do hope the time I have take to do so will be worthwhile. Sincerely, Carol Coary
Large comfortable bedroom and hotel is peaceful. Good, friendly bar staff. Breakfast only starts at 8am. Would prefer an earlier time midweek.
We only booked at the last minute as a stop over on a road trip...it was a great decision,,,,, staff were friendly,,,,,,,the rooms could hold a family,,,the hotel was warm and inviting and the staff very welcoming,,, Nothing
Not enough staff. Hotel was in ill repair. Restaurants did not have individual credit card machines. All charges had to be walked out to the main reseption where there was only one staff member on duty at a time. Bathroom was moldy.Kids swim team practicing at the leisure center.
Staff & Location only good points along with reception area. Otherwise quite grubby. Bedroom - Room 107 - extremely dark, dark bed throws, taps different in bathroom, lighting awful, bath tap dripping, felt dirty, although not visible. As overlooking car park, people could see in unless we blocked out the daylight by closing the curtains. As for value for money - the worst I've experienced in Ireland in years. Would discourage people from staying there as a result. Breakfast awful - horrible fry up. Had to wait for eggs, which ran out. I know it was a very busy weekend. But, white pudding was dreadful. Only fruit was grapefruit from a tin, not a yogurt in sight - Guys you need to up the ante a bit at the very least!!!
Very friendly and helpful staff. Good facilities available. None
the relaxing atmosphere and friendliness of staff was brilliant
We stayed just one night and for this the hotel was perfect for our requirements. We would stay there again. No complaints