Overview

El San Juan Resort & Casino, A Hilton Hotel

6063 Isla Verde Avenue, Carolina 00979, Puerto Rico
+1 787 791 1000

$191+

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Rates

Overall guest ratings

7.5/10 Good
Based on 1,570 reviews
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Review highlights

  • 9.4
  • 9.3
  • 3.9
  • 3.7

Good to know

  • Pleasant entrance area
  • Friendly service

Nearby

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    About

    With a stay at El San Juan Resort & Casino, A Hilton Hotel in Carolina, you'll be on the beach and minutes from Playa Isla Verde and close to Jose Miguel Agrelot Coliseum. This 4-star resort is within close proximity of Balneario de Carolina and Barbosa Park.

    Rooms

    Make yourself at home in one of the 386 air-conditioned rooms featuring MP3 docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Before a night out at the casino, the 3 outdoor swimming pools are a perfect way to relax and recharge. Additional features at this resort include complimentary wireless Internet access, supervised childcare/activities, and gift shops/newsstands.

    Dining

    Grab a bite at one of the resort's 9 restaurants, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a swim-up bar.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Storage available
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 1,570 reviews
    • 9.4 "Wonderful beach."
    • 9.3 "Terrific location."
    • 7.3 "Good service."
    • 6.1 "Vibe was decent."
    • 5.6 "Breakfast is mediocre."
    • 3.9 "Value below average."
    • 3.7 "Rooms are not good."
    • 3.5 "Not very clean."
    • 1.6 "Disappointing internet connection."
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    Overall Rating

    7.9 Good
    Based on 1,099 reviews
    • 9.4 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.0 "Great service."
      8.0 "80% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 6.7 "Bar is ok."
    • 6.6 "Vibe was decent."
    • 5.5 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      2.3 "77% thought they were poorly maintained."
      3.2 "68% criticized the small bathroom."
      1.7 "For 83%, the rooms looked old."
      0.6 "94% had problems with the shower."
      1.1 "89% found problems with the furniture."
    • 3.9 "Value below average."
      2.3 "The price was too high for 77%."
    • 3.7 "Not very clean."
      3.2 "68% said rooms were dirty."
      3.9 "61% thought it was rather dirty."
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    Overall Rating

    7.3 Good
    Based on 408 reviews
    • 9.4 "Wonderful beach."
    • 9.1 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
    • 7.6 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 5.9 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.8 "68% considered the lobby entrance to be so-so."
    • 5.7 "Vibe was decent."
      6.8 "68% considered the lobby entrance to be so-so."
    • 4.4 "Not very comfortable."
      2.8 "72% thought it was too noisy."
      4.8 "52% didn't like the uncomfortable beds."
    • 3.6 "Value below average."
    • 3.4 "Rooms are not good."
      2.9 "71% said rooms were dirty."
      2.1 "79% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
      1.2 "88% found problems with the furniture."
      4.8 "52% didn't like the uncomfortable beds."
    • 3.2 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      3.3 "67% thought it was rather dirty."
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    Overall Rating

    7.3 Good
    Based on 31 reviews
    • 7.7 "Good service."
    • 5.6 "Vibe was decent."
    • 3.6 "Rooms are not good."

    Overall Rating

    7.2 Good
    Based on 31 reviews
    • 9.1 "Terrific location."
    • 3.4 "Rooms are not good."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Pleasant entrance area"
    "Friendly service"
    data provided by TrustYou

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