LOCATION / RESTURANT FOR EVENING MEAL GOOD/ STAFF VERY NICE. BREAKFAST WAS OK. BUT NO FRUIT .AND THE WAITING STAFF DID NOT HAVE A VERY GOOD ATTITUDE. COMPARED TO THE SUPERB ATTITUDE OF RESTURANT STAFF AT NIGHT.
Well sized rooms, friendly and serviceminded staff, good restaurant and bar, central location in the village
The friendly staff. The Hotel.
Large room size, friendly staff Nothing to dislike
Quaint little town, great scenery, friendly people,staff. Someone spoke English. Helpful
excellent service and food.
Excellent staff (family members). They went out of their way to make our staying pleasant. The food also was excellent. Mostly nothing. I wish it had been a little closer to downtown. Nevertheless the staff was always willing and ready to give us a ride whenever we needed it.
Undoubtedly the stay was memorable for the owner/manager and his excellent helpfulness and hospitality. He is a gem of a guy. Breakfast was good. San Pellegrino itself has loads of character and a pizzeria across the road from the hotel which was excellent. Can't really complain. Maybe a bit cold at night in room (23rd Oct) and room a back and a bit dark but hey it was only 60 Euros. Also table cloths used as towels was a bit bizarre.
It was one of the best vacations I had - the childhood ones being the "competitors". Efficient, friendly, well-organized staff that became my family away from home and hopefully life-time friends. The location of the hotel is absolutely perfect: the place where some of the hiking paths originate, the bus stop is right in front of the door, the bridge across the river as you step out of the front door. The food in the hotel's restaurant is delicious, but for those interested in a "home- made" sandwich the grocery store is down the grocery store. The hotel is decorated with taste and has a very personal, distinct feel! All in all an amazing place. The people at the "Papa" hotel are the most welcoming, competent, professional, patient.
I liked absolutely everything! The location is excellent, the food was better than somewhere else and the owners were really amazing people. They create the atmosphere where you just want to return again and again. And thanks for the bikes - amazing moments and gorgeous views!
convenience to tourist sites & ease of parking
the owner was very helpfull even it was in the middle of the night I arrived
This is a family owned and operated hotel and the entire family works to ensure the comfort of each guest. The service was excellent and Signore Giorgio provides excellent suggestions on excursions in the nearby countryside. He is a wealth of information on activities and things to do and see in the area. Also, the food in the restaurant was excellent. We stayed at the Papa for a week while bicycling in the area and had an excellent stay. Signore Giorgio is very knowledgable of the cycling in the area and offered helpful suggestions and options for routes. All in all and excellent hotel for a very good value in a lovely location.
Everything was brilliant, but especially the friendly welcome. We were made to feel really at home, and they were always keen to help us. They treat everyone as individuals and it is very personal.
Location is great...Food was also good. Note Breakfast is continental with limited choice.
Friendly staff, cosy atmosphere. Limited breakfast. Your wakeup call is every day at 7 am without ordering, the church with really noisy bell is next house and it really beats you out of the bed!
Friendly, helpful staff.
Helpful staff, friendly, clean, close to slopes (beginners/intermediate), cheap resort, good and authentic food, minimal English spoken, beautiful views Some of the beds are uncomfortable. The walls are very thin. Bar partially manned
Excellent situation because next to the ski pist
Nothing was too much trouble for the hotel owner.Staff were polite and friendly,hotel and rooms were spotlesly clean and tidy
I absolutely recommend this hotel!!! Staff was always friendly and ready to satisfy all my requests, the traditional "Bergamo" food was delicious and I was really happy to find a very good selection of wine! My room was really comfortable and more than clean!!! The best value for money ever seen!!!! I'll definitely come again!!!!!!!!
we got a better room that what we paid for everything was ok
We stayed in the hotel at the end of August. The room as well as the public premises were clean and well maintained. The hotel has private parking. In spite of location by the main road hotel the stay was quiet and relaxing. The hotel has a typical atmosphere of small mountaineous Italian pension. The restaurant in the hotel serves only to hotel guests, the menu needs to be ordered in advance.
the staff the toilet constantly flushed!
The hotel is great! The staff there are very helpfull.. We felt like home... we had a perfect time... No bad points at all!!!
Our stay was excellent, actually it was the first time that no problems appeared during our stay. Definetly I would like to stay there once again and recommend it for others. There was not.
Not much. It is not far from the center of the town. There is own free spacy parking nearby. We were suggested to have dinner on arrival. There are 2 balconies in the appartments. You can see a piece of mountains from the window. Heating is ok if you transfer to "maximum" (set at "minimum" on arrival). Breakfast is adequate in terms of value for money. Parking entrance could be more "user-friendly" (now it is raised too hight), windows are not soundproof and the road is in front of the house, interior came from 80th, we'd prefer to hear "bongiorno" at breakfast instead of "self-service". Nothing really terrible but based on previous experience in that region for 85 euro per 1 night we expected more.
staff were very friendly and helpfull (while there ) i stayed for 2 niights..2nd day hotel was completely closed.i only had access to my room.no staff available until 8 am the following morning.reception closed,bar closed ,no internet access available.
Very very friendly staff. Very welcoming and accommodating
The place was lovely, including the location. The staff were incredibly friendly and helpful. I would sincerely recommend this hotel and happily stay with them again.
Great breakfast, Kind personal, quiet close to the ski slopes. nothing!
Staff very friendly. Gave us a lift to the ski slopes. Room very comfortable and extremely clean. anything.
Friendly staff, more quiet location compared to most of the nearby hotels. Perfect for mountain hiking or relaxing holiday on the countryside. A quite small hotel without so many facilities.
Freindly, convenient and I'll be back!
The location was nice and the ski slopes were easily accessible by bus. The breakfast was delicious. The room was clean and comfortable.
The hotel was clean & facilities were first class, staff were friendly and very helpful as far as our Italian vocabulary would allow. The hotel is in a quiet side road away from the sometimes noisy main road. Highly recommended.
Very friendly staff.
The staff was very nice and willing to help at any moment.
Excellent service beyond the call of duty. Very friendly and helpful.
I liked the area where the hotel was situated. Yes, the dinner was too expensive as when i have gone to eat from 3 km down the road I found the food was 1/3 of the price they charged me at the hotel. The rest was great.
Staff very friendly, sorted out all our board hire, transfers and lift passes, couldn't have done more to help. Everything was sorted for us which was brilliant as only stayed a weekend for snowboarding. Highly recommended no
The staff were happy to make food for us when we arrived at 11 in the evening. The night porter was not the most friendly
exgcellent staff. beautiful coyntryside
There was strange odour in the room.
The personnel was very kind and helpful, the cuisine is excellent, offering local specialities. It can be reached also by public transport, and the ski slopes are just opposite the hotel. They helped us in ski renting and buying ski passes, including some discount. According to our opinion, the standard of the bathroom and furniture of the room don't meet the requirements of a 3-star hotel. The announced WIFI connection has not been available. Maybe some extra services, like sauna could improve the level.
The room was beautifully presented and the food was very good. lack of the small comforts, ie tea making facilities in room, we had 1 shampoo to share amongst 3 of us. No extra blanket, provided.
all of the staff spoke in english to me as I did not know a lot of italian. also cafe felix was nice which is attached to the hotel, be warned though, the cafe kitchen is only open for a short time during the day. so if you want to eat be on time. where do I begin? for the service of the hotel it is way to over priced. I have stayed in many hotels internationally and I would expect that for the money I payed, they would try to be more helpful when it comes to getting food. The restaurant never has specific times it will open, I went down for dinner 3 times and was told every time come back in an hour.
Friendly. Good value.
not noisy, friendly staff, free parking, very clean room and lavatory
Excellent welcome and friendly service.The room was quite nice with wooden floors which I much prefer to the usual smelly carpets The bathroom products were not very appealing
friendly staff, large room and bathroom, wide choice at breakfast.
Very friendly staff/oweners?? in hotel. Nothing was too much trouble. Slightly overpriced for location/facilities.
The value for money of this place is amazing (yeah, I know: location). But the fact is, that for the same money that I paid in Niza for a rat's nest, I've got in this hotel a spacious and beautiful room, with surgery-room clean bathroom, fantastic breakfast (to my taste anyway), secured private parking and free internet (I can't believe some hotels still charge for this). The hotel itself doesn't have a restaurant, but there are 3 at less than 200 m down the road, and I particularly recommend the pizzería Vesubio. Errr...
Very comfortable room with a view of the terraces on the hills at the back. Very helpful staff - when we couldn't get a taxi they gave us a lift to the station.
Pleasant friendly staff - plenty of car parking spaces and garage - we liked the breakfasts - lots of home made cake - made a change from the usual continental breakfast no
Modern and tidy room. Airconditioned. Friendly and helpful staff. Very good parking facilities. Quite close to town center. Somewhat too hard bed and we had preferred separate coverlets instead of the one that we shared.
Your "classify" question does not make sense. We had not realised it was not close to the station.
The staff are great. Real family oriented business. The owner helped us a lot. They really took good care of us.
The hotel owner was excellent. Amazingly helpful, taking us and picking us up from the slopes every day. The restaurant food and wine was top rate. I would certainly recommend this hotel.
Staff went beyond expectations to help us. Dinner menu consisted of excellent local cuisine Room comfortable and all was clean and in oder. Would happily return - and recommend to others.
great place to stay as we were looking up relations in vervio had a problem finding the hotel from coming from south but rooms great easy walk to restaurants
It was comfortable and the staff were very helpful and friendly
Hotel is near center, there is not much to see (one restaurant open after 9.00 PM, some shops) but center is nice and you can enyoj it there. Old part of city is near so you can walk. Amazing view from my room: river, mountains and castle. I came after rain, in room there was wet floor. Nothing really important, but anyway.
Friendly staff. Magnificent views from bedroom and bathroom. Perfect location!! Would have preferred if single beds were wider as far too narrow &small, otherwise very good hotel for location and price. Friendly staff. Magnificent views from bedroom and bathroom made up for smal bed!