value for money, secure, good customer service None
nice, burt one thing that was bad --- the breakfast was disgusting. Powdered egg was tasteless. evening menu had no veggie options -which caused us to eat elsewhere, the breakfast was disgusting. Powdered egg was tasteless.
Signing, it took several U turns to locate the Hotel. No microwave or toaster.
Everything was great. Couldn't ask for much more. Food great service great. Overall great
The comfort of the bed and the safety of the bathtub
The room was value for money The view of the car park!
Price, clean, quiet (no street under windows), brand news rooms and beautiful bathroom The reception gave the keys for our room to another couple while we where already in the room, they entered in our room!!! Hopefully we where there... I tried to call reception but the button "reception" on the phone didn't work so I had to go myself. And then my keys didn't work anymore so I had to go again at the reception to fix that. They did apologise for this but did not give me anything for these problems.....
The ease of check in and although it was raining heavily we were able to access our room from the rear of the hotel close to our room. The room was well appointed and roomy.
This was a quality hotel as its name suggests. Easy access to any place from there. Secure parking was very useful. Friendly staff very helpful with information.
The free shuttelbus drives 8 times daily to Surfers Paradise + the pool. Some of the hotel staff was very unhelpful.
food was fantistic maybe cooling system around car park area
All the staff friendly and helpful room clean and cosy facilities very good food good too
The room was comfortable. It was very crowded. The rooms seem to have no sound insulation - we could hear every word from the next room. There was a lot of queing for food and alcohol. It really seems like an RSL club type of atmosphere. We did not enjoy it at all.
Food, restaurants, near the beach pretty noisy...you can hear noise from the adjacent rooms.
The professional helpful and friendly service we received was maintained from check in to check out. The variety of restaurants within the complex ranged from budget conscious to lavish with something to suit every persons need. I would highly recommend for a couple who wish to be spoilt and pampered for a weekend.
The staff were fantastic - friendly, extremely helpful and always had a smile on their face. The room was very comfortable, the location is excellent. Cannot think of one thing at all.
Jupiters Hotel is an excellent place to relax, good food, easy access to the beach,shopping and adventure.
Choice of foods and casino facilities. Check in/out services and staffs Do not have indoor swimming pool/ sauna. The room is quite small. Have to change lift to go to Carpark level.
We attended the Show "Burn the Floor", it was great.The rooms were exceptionally comfortable. We ate at Spinners, great food and service. As a regular, no extras offered.
friendly staff. good band at PA bar. no windows in smoking room.
check in was very friendly limited room service menu
The hotel looks new. Staffs are helpful. Room is spacious and clean. Parking is chargeable for hotel guest. A complimentary pass will be nice.
Great, helpful staff. Lovely, well appointed rooms. Incredibly comfortable bed. Very close to beach, good views and extremely close to convention centre,
Staff were extremely helpful absolute pleasure to stay
Very friendly and accommodating staff, fantastic buffet breakfasts, very accessable to shopping and cafes, comfort++, great place to stay. Construction work nearby woke me up at 6am on my last morning there. However, realise this is not responsibility of Sofitel.
Everything. The staff, the meals, and the atmosphere!
The 110% service we got given! Nothing at all.
location, courtesy of all the staff, quiet and calm in the hotel
was a very enjoyable experience. we ordered room service every day as we enjoyed it that much
This property represented the brand name wonderfully. The room was clean and the bed comfortable as I've experienced at all of the properties. Gentleman at front desk Raj is the consummate professional who was very knowledgable on both the property and the area, I expect that he'll be in management training program in the near future. I have no complaints to report.
Good location, nice view, polite staff The fees is quite expensive and i witness an accident just outside the hotel, it is quite scary anyway. The people around that area is way too many and too many drunk around that place, maybe the hotel can build up a connection with the local police or add some security patron around, i feel really unsafe whenever i step out of the hotel.
Location was perfect as we had business in the area.
Good value, quiet, good restarant's around the area, very comfortable, Friendly, Easy parking, secure parking No houskeeping (Towels, Linen, etc) during an 8 day stay
Extremely roomy and excellent standard; everything you could require.
that appartments were amazing
Friendly helpful staff, great location central to everything,good value, comfy beds.
Friendly staff, clean and comfortable room that was well appointed. Actually, nothing apart from one pair of inconsiderate guests coming in at 2.40am and (briefly) making a lot of noise - hardly the motel's fault.
We had a 3 person family room (1 double and 1 single) the room suited our needs and provided useful amenities
We chose the hotel for its proximity to Gold Coast airport, and it exactly met our requirements in this regard. There was nothing that we didn't like.
It was near to where we where going for the day. I t was quiet and professionally run, very friendly approachable staff. Would stay again.
Friendly staff. Appreciated the microwave, crockery and cutlery. Very close to the Coolangatta Airport. Very close to the airport so can be a little noisy until the last flight.
The hotel was scrupulously clean, amenities were good. We only stayed one night on our way overseas flying out of Gold Coast airport. The hotel offers airport transfers and car storage for travellers which is very convenient. The hotel staff were all lovely, very helpful.
Proximity to Gold Coast Airport Having to get up early to meet international flight - but not as early as it would have been from home
Comfortable bed and clean sheets! Thought the shower could be improved upon with a glass door.
South Tweed Motor Inn's convenient location, and cheapest price for the best facilities. No direct bus line to Coolangatta's airport
Only needed for a 1 night stop over prior to flying out of Gold Coast Airport - clean & close to A/P. This is opposite the Tweed River so very picturesque location - decore was simple but tasteful, staff very friendly. Was 'basic' but quite adequate for our requirement.
It provided me with an overnight stop before boarding a flight from goldcoast airport. the booking process was easy and efficient and late check-in no problem. Whilst the location was good for the airport the noise from the main road the motel is located on made it near impossible to sleep.
Check-in staff friendly, room was fine, bed comfortable. Convenient location to Gold Coast airport. Stayed overnight for flight next morning. Thank you to Karen. A little on the noisy side with neighbouring room's guests coming and going through the night, but that is just the nature of a motel on highway in a busy place like this. We were very happy with the place.
I had to catch the early flight from Gold Coast Airport and it tookonly 5-10min drive from this hotel, very convinient. Room and Bath room is big enough to open suit case and Tea/Coffee service was lovely. Front Staff was very friendly. I choosen this hotel because it is written as free wifi on booking.com but it was not. The Hotel stands next to the busy road and you can hear trafic noise a lot.
Cleanliness and comfort of the room and convenient location None
Very good customer service. Ross was friendly and helpful.Was only one night but it felt safe and comfortable.ross ordered a taxi for me that night and they were efficient but I felt they were a little on the expensive side. Did not seem that the hotel was 5km from the Airport. seemed further away. may be that was why the cost for the taxi was expensive.Otherwise a pleasurable experience. I do recommend that you advise o/seas travellers the meals at the pub going towards the airport was excellent and also the atmosphere-especially on a Friday night!
The location is perfect by the beach and the view from our apartment was awesome we enjoy the morning sunrise
The Location and the apartment
looking at the beach from lounge except the lurves they recked the view alot..
Value for money, good location, friendly owners
Clean rooms, good location $150 for 1 night in a clean but small family room seems excessive. I would have expected at least a microwave, better TV reception and less traffic noise for that amount of money.
Location and surrounding stores - convenience &restaurants Smokers on balcony - smoke filtered into room while we slept with windos open
close to shops older style complex
The convenience of the location of the motel to the beach and shops across the road.
Proximity to planned activities
the operators were very helpful& cooperative.good location as well
The rooms were clean and pleasant with a close proximity to the beach. Easy access to airport and other facilities.
The Inn was clean , comfortable and great for us as a over night stay which was close enough for our gold coast appointment.Also it was good for breakfast as Subway was across the road.
Close to beach, food outlets, very clean rooms
the place was clean and spacious, and close to amenities the place [the rooms] could do with a facelift....
The location and the view The foxtel movie channels were not working and when we told reception nobody did anything about it until we mentioned it again the next day and was told everyone had the same issue. The rooms need a little making over as our carpet was very worn and torn in places
view was great from balcony. Room was good. beds in second bedroom quite small.
Spectacular beach views and easy access Paying $10 a night for a DVD that would normally be part of the fit-out
The pool and close to the beach Requst for porta cot was not passed on to hotel so not set up in room.