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The food was lovely and breakfast was plentiful room cleaned even tho only really one day there very basic services not many staff and badly in need on refurb, staff all round werent very friendly not much smiles
Excellent room (210) with great views of river
the sunday roast bacon meal was very bad value for money
The Staff were extremely helpful and pleasant which made the stay worthwhile There were small things that could be improved on e.g. the curtain was not attached properly at the end.
Great location for my requirements Food awful. Find a decent Resturant if you want food
The hotel staff were very welcoming, friendly and helpful. We got stuck in Waterford because of the airport closing due to bad weather and the staff did everything in their power to help us. Nothing was too much trouble.
We booked last minute and the cost was very reasonable. View of the river was excellent. That neighborhood felt safe, but not very central. Definitely not the charming part of town, though not too far from it.
location room bar meal
The heat Breakfast room is a little old and more like a function room.Nice views of the river but decor inside could improve.
Rooms on front of hotel over front door. Very noisy, people out smoking, noise until early hours disturbed sleep. Next morning coach driver left engine running for 45 minutes for no apparent reason.
Quietly efficient, helpful staff, excellent understated Christmas decor, clean, modern but relaxing furnishing. I thought Waterford was very shabby, which is inexcusable given the decade of the Celtic Tiger, the unique history and beautiful location of the city. You should complasin bitterly to the City Council/Chamber of Commerce. Try walking by the quayside, but beware of hundreds of canine I.E.Ds.
My wife and I stayed one night at the Fitzwilton. We really enjoyed ourselves. The staff was very helpful and our room was great. Unfortunately, the one night we stayed there, the restaurant was not open, but there were lots of great restaurants within walking distance. We definitely plan on coming back to Waterford and when we do, we'll probably stay at the Fitzwilton again. The parking was pretty rough. I circled through the "parking garage" three times before I finally realized that I was just going to have to cram my car into a space. Glad I got there when I did, because if we had showed up much later, we would have been out of luck.
Room internet service Lack of air conditioning or themoset fan. Very noisy for two nights!!!!
friendly and very helpful the meals where not up to standard
convenience to airport Menu choice in resturant
Staff were very friendly and helpful The windows didnt block out much noise from the streets below.
Excellent location. Bedrooms very comfortable and spotless, welcoming reception staff. Reception staff excellent but other staff in bar & dining room offered average service. Could do with more bar staff. For 4* hotel there should be a better choice of breakfast to include selection of herbal teas
Excellant rooms, very comfortable beds
Size of room and quality of fittings
At €61 for the night, it was great value for money Rooms need deep clean
very nice hotels,great staff on reception,always friendy,very proffesional
Pretty Central. Room was too hot and when we opened the window we got the noise of the traffic.
I liked how clean it was and it was very close to the town centre. It also has free parking which was nice. A nice breakfast also. It was quiet also. It was a little dated but that was the only negative.
Friendly staff Carrying luggage over stairs
lovely ambience, very central and delicious breakfast!
lovely room, the food snd bar wertr nice--the bar was exciting since the soccer game was playing--nice people. great location
location and convenience The hotel needs to communicate with guests about changes in reservations
we loved our room so big and comfy and the staff where so helpful when we had a small prob one of the best hotels we ve stayed at this was our fourth time staying there and will be going back again
very clean and well kept,bedroom spacious and warm.hotel in good location and parking available.good value
Room was spacious and comfortable
There is no car parking for guests of the hotel. Guests must pay for parking in a public car park across the street - very poor.
the character of the hotel - old world but with modern comforts.
i liked everything i go every nov to shop for xmas i love dooleys
friendlyness of the staff. .
The staff were very nice and helpful, the service was quite good The food wasnt that good, although this is down to personal perference
I only spent one night at the hotel but I found it a pleasant experience the staff were helpful and the breakfast was good as was the meal I had in the evening was also good. The only gripe I would have regarding Dooley's is that when I returned to the hotel after a night out around two thirty a.m the main door into the hotel was locked as was all other doors and there was no one in the reception area.So I had to ring a bell and wait a few minutes to gain entry.This is something I expect or have experienced when I have stayed in hostels but I don't think this is the norm when staying in a nice hotel.
Room was excellent. Brilliant value for money. Would definitely consider staying there again!
A fabulous breakfast served by a very friendly waitress Having to pay for wi fi and having a computer each we also had to pay per computer. Also breakfast ends rather early at 10.00am
the warm welcome we recieved and the food.
friendly staff keys stopped working after 12 p.m
Good Location. Nice comfortable room. Pleasant surroundings. Good restaurant/bar. Friendly staff. Nothing
It was well signposted when I got to the town and easy to find. The check in was easy and the reception staff member was efficient. A snack in the bar was very reasonably priced. The breakfast was a good price and the charge for having it in the room was very reasonable (Euro 3) . The bed was comfortable with a good mattress. The views were appalling of a traveller encampment and a motorway; there was bird dirt on the window to make the views worse. We closed the curtains in order not to have to look at this view and because there was no airconditioning the room became excessively hot.
The hotel was as good as usual. Staff very helpful. Food excellent. I booked on-line and did not specify non-smoking.The room had been used for smoking and it was very noticeable. The reception staff were very willing to change my room but for the second of a two night stay it was not important. I thought there were no smoking inside rules as in the UK???
A little expensive even considering the Euro strength versus sterling
When we arrived at the hotel they did not have our booking and did not do very much to help us, we eventually go a room 3 hours later and had to pay 20% more for it. we are not impressed with them or you !!!!!!!
I enjoyed the location, the politeness and attention of the staff, the restaurant - for both evening meals and breakfasts - and condition of the hotel and room. Nothing to dislike.
Rooms good size and clean/Food good Reception staff on arrival not at all friendly and conducted phone conversation in middle of our checking in without apology or explanation
excellent except cooked breakfast which was too dry.
Rooms were great...able to comfortfably fit 2 baby cots. Good location and very nice hotel and amenities.
Did not find anything of note Did not like the bar as too dowdy and no atmosphere
everything this survey
Hotel was adequate, unfortunately hotel had obviously lost reservation request from booking.com and were very busy. Meant I ended up in disabled room without bath. Poor choice of food at restaurant and pricey for what the food is.
Great food, very large and comfortable rooms, and great views from the bedroom window Can hear other bedroom doors closing - suggest some form of gradual closing/dampening
We liked the accommodation, the friendliness of the staff, good dinner and breakfast andconsidered it good value for this standard of hotel..
Very friendly, helpful staff. Quiet hotel with nice garden and friendly atmosphere yet 5 minute drive to city centre. Lovely evening meal. Shower curtain rather than glass panel ensured bathroom floor was soaked. Breakfast cold buffet bar was constantly empty and when stocked up, the staff only brought out 3-4 slices of whatever was asked for causing constant queues. (looked like a cost saving measure gone mad). Breakfast charge of €11 too dear if buffet is not well stocked. Service very slow for cooked breakfast (45 mins).
Staff were friendly and helpful and room was very nice and clean. I'd have to say the full Irish breakfast wasn't great, not very nice.
The staff were extremely friendly Bar/lounge was very small
The friendly staff and the relaxing atmosphere no
Staff helpful and friendly
Hotel was quiet and relaxed, not large and impersonal. Saturday evening dinner in the dining room - there was a singer/guitarist, very nice touch. NO.
nice room and excellent food a little carelessness in servicing the rooms. eg no hand towels or fresh glasses left on one morning
The dining experience was very romantic and service was superb. The view from the hotel was beautiful. The price for dinne was very affordable. Our room smelled a little damp, which wasn't too appealing. The large bed was in fact two twin mattresses side by side, which made a crack in the middle. Very small tv, but not a big issue.
Great special off this site. Value for money! Suite we stayed in was brilliant!
Friendly staff, relaxed atmosphere, good location, cosy and warm, clean Eating a little expensive, menu limited. Shower in room over bath, not very nice.
it was scenic , and centrally located, the facilities were adequate but there was no elevator and for people in their 70s 80s thats unacceptable at best this hotel is a 3 star hotel. old , outdated, the ritz carlton was less than half the price and by far , superior
The friendliness of all the staff , the food, the surroundings, the comfort. nothing
Location No hot water in the lodge and the breakfast was very poor while the service was mediocre at best
the people working in this hotel where the most homely people i can say i've experienced in travel over a 20 year period .no fuss-no bother. i stayed in the lodges.the gas fire was not in operation and at night we needed something to sit around while it was cold.we bought candles,
The dinner at the hotel was wonderful. The room we stayed in needed to be updated and a bit cleaner. We fet we were in a dusty old castle room. There was nothing to do there as there were no grounds to walk as the website leads you to believe and there was no spa-its in the plans for development. Very disappointing. Could have skipped this castle as there was also no town to see since the Waterford Crystal company closed.
The location is fantastic and so is the building.
I found the staff very plesant upon arrival. The bar food was very tasty but expensive. The service at breakfast was very slow. Locking the bedroom door was difficult as the lock was old fashioned
It's just a beautiful, small and intimate place to stay. The room we stayed in was immaculate with beautiful furniture and a view of the river. Not sure if they gave us an upgrade or not but it was a suite and it was a great value for the price we paid. We had dinner in the bar and the food and the service of the dining staff were great. It was a treat for us. The price of the 5-course meal was on the high side (65 Euros). We would have considered if it was under 50 Euros. However we ended up with a great meal ordering from the bar menu.
the room was too warm and no air con
The food was excellent and at a decent price too, the leisure centre was nice. The reception, bar and resteraunt all look modern and clean I thought for a 3 star hotel the room was small and looked quite dated a big crack running down the wall and coving was coming away from the ceiling, The bed was quite hard and the fact that one of the pillows was rubber/plastic covered was disturbing
the most helpful staff and the food bed was most comfortable no
The rooms were comfortable clean and ideal for our purposes Early morning noise from guests returning to their rooms
The room was ridiculously hot and despite keeping the window open all night, I couldn't sleep because of the heat. The radiators were not on.
staff friendly, breakfast was nice and evening meal was good food. Location was good and we got a space in car park the rooms were in need of a good decoration. In our room 147 the hot tap was not working correctly when you turned on the tap it was boiling hot and when you showered the floor was flooded. Only one shampoo and one shower gel for two people which was a bit poor. Overall room was disappointing as the bar and lobby were very nicely done
A well located hotel ideal for visiting Waterford.Good clean facilities
The location just in front of the Tower, symbol of the city, gives a good starting point to the city centre and the visit (well worth it) at the Waterford Crystals just few steps away. Continental breakfast was really poor, compared with other hotels with same star rating
The hotel's location was great and the reason we booked it. The bar and restaurant were nice. The breakfast was lovely. Leisure facilities were great. The room looked very tired and in need of a lick of paint. The paint on the ceiling of the bathroom was actually peeling off. Our room was over the bar on the first floor. With the smoking area directly underneath our window, we could smell the smoke which drifted up. No air conditioning in the room, we had to ask for a fan. Quite noisy with the weekend entertainment directly under us over the weekend. Furniture in the room was poor, some of the draws were coming apart or didn't close without fiddling with them. No pillow slip for the spare pillows.
Nice rooms, large bathroom space, very clean Right in the heart of town -walking distance to everything I wanted to see
the views I felt the hotel was a bit shabby for a 4 star hotel and needed some tlc
Overall good, but at 165-euro not value for money. Room was adequate and comfortable, but showed some signs of wear. Overpriced.
I liked the hotel setting, it's cleanliness & comfort, and the nice manner of it's efficient staff. The food at the wedding reception which I attended was delicious, and the buffet breakfast was also tasty. I particularly enjoyed having a swim plus chillout at the hotel's superb Leisure complex. I did not notice any bar food menu available.
Relaxed and comfortable atmosphere Nothing
The hotel grounds were fantastic and the rooms were very spacious and comfortable. The staff were unfriendly, particularly the owner.
The quality and friendlieness of the staff.. N/A
signage out side was not visible , especially when you come in from the waterford side . We passed the Hotel out
Room very clean and the bed was one of the best ive slept in, staff were fine but could not find my reservation, eventually it was all sorted
The main thing about my stay at the Minella was the peace and quiet I have experience on all three occasions. The time before last was my Uncles funeral and the the hotel made the trip more bearable. It has a homely atmoshpere due to the couple that run the place. Far better than a corporate chain of Hotels.
The place was very peaceful with a slow moving river at the edge of it's grounds. The gardens we well maintained and the food was of a high standard. The staff we friendly and helpful.
The rooms were quiet and comfortable. The selection of Hot chocolate and biscuits as well as tea or Coffee provided in the room was nice. I was a solo traveller and would have used room service but the €5 charge for a tray to have a sandwich seemed high.
reception staff were exceptional restaurant staff were rude and dismissive. Lovely room lovely hotel BAD weather :-( the kettle was not working and was a pain as we needed hot drinks in the night and morning due to the snow.
friendly staff,comfortable,clean, great atmosphere especially in bar,good food except fried eggs. fried eggs need cooking on demand not left to go like rubber
The room was very clean, the staff were very friendly and the food was very good. Overall, excellent value for money Everything was fine
The cleanliness and understanding of the room service
I found the staff friendly and very helpful. We were a group of six in total, and ate in the bar each evening but found that the food was very slow to be delivered, even though it was very tasty.
stay was short but i would recomend to friends building site beside
The food was superb. 5 stars Everythin was spot on
Staff are very friendly and professional. Good selection of food in the bar.
It was easy and relaxing
i loved the gym and found it easy to get to shops.
Day staff were nice on phone and when checking out. Arrived late which I had rung to say earlier but found night staff not very helpful; TV did not work but it was too late and I was too tired to try to get it fixed at that time of night; hot water in bathroom was only tepid at 7 am when I needed it although it was warmer by 7.30 am which was too late for me
Convenient location, spa facilities on site, comfy bed, not too noisy. Car park is not on site, not very close, and not well signposted. Difficult to access initially due to one-way street system
staff were excellent the breakfast was far from up to the standard expected, the room we had was over the bar and we could hear everything up til 4 am.
The room was simply styled, not fussy. Location was good. Buffet breakfast was haphazard.
The room was nicely decorated The shower was very poor and the doors throughouot the hotel were very squeaky!
the staff and the food....... The corridors were narrow and carpet and wood finishing poor and and the lift (which was the first impression I got after arrival was damaged in poor shape.!
The staff were very helpfull and the food was very good. The lift was i a terrible state and the button numbers were cellotaped!!
It was very central to the town with a good selection of restaurants near by. We also had a nice view of the river. Unfortunately we had some very noisy guests in the room or rooms next to us. A number of men woke us, singing and talking very loudly at some ungodly hour in the morning.
Great location, friendly staff The shower pressure was very poor, & the tv remote did not work, however, in fairness to the hotel, the owner did apologise & to be honest for €40 including breakfast it would be churlish to let these small niggles affect your enjoyment of what is a lovely wee guest house in the centre of Clonmel !!
It was just what I needed while in Clonmel, a place to call a bit of a home away from home. I just wish breakfast could have been available earlier.
doors banging at three oclock in the morning.
Central in clonmel nice trendy modern b&b handy for weekend break nice friendly staff and a good breakfast the next morning what more could ya want for €70 a couple
the breakfast was lovely and the room was very clean and spacious, will definitely stay here again
The staff were welcoming and friendly yet professional. I would describe the room furnishings as simple rather than basic. Most importantly though, the room was clean, the shower was hot and the bed was comfortable. On the other hand the food on offer both for dinner and breakfast was simply superb. I had the pleasure of dining in the restaurant on the night of my stay and it was no less than a five star meal. A basket adorned with three types of fresh bread was placed on my table while a fillet steak and fresh prawns were being expertly cooked and every aspect of my meal exploded with flavour! Bravo! While the room were clean and functional, given the very high standard set by the food on offer, I think the owners would be wise to invest in updating some of the fixtures, furniture and furnishings.