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Room very clean. Continental breakfast good with a wide variety. Staff friendly
This was a very good,clean and appealing motel. We are from Ca. And had trouble locating it. It is back off the highway and at night NC does not have street lights and no large signs to let you see it from highway. Someone needs to do a better job with the breakfast. Bacon barely cooked! Sausage not cooked the 2nd day. Ran out of eggs. Large group of basketball women were there so maybe motel was unprepared for so many people.
Great staff, great breakfast, comfort level was great
Bed was very comfortable and the room clean. Breakfast bar was well supplied. House cleaning did not clean room on 2nd day.
Breakfast could be upgraded
The staff was nice. Our room was clean. Parking was convenient to our room and I liked the breakfast. I booked the hotel as something fun for my sons birthday with the intent on getting good use of the pool and hot tub. The pool was cold and too small to enjoy with just 7 kids in the pool. The hot tub was even smaller and couldn't enjoy it because it was full with 4 kids and another adult. The pool room was obviously out of sight / out of mind as the room needed tidying up and a restock of towels. All the chairs for adults/non-swimmers were soaked because they are 2 feet away from pool (too close). I clearly indicated on the website that I was booking the room for 1 adult and 3 small kids. I chose the king bed room because it was the best value and seemed like it would have met our sleeping requirements (3 kids on the king and the adult on the pull out). The king bed was great for the kids but the pull out sofa needs to be thrown out! Nothing positive can be said about the pull out bed. The mattress was so bad, I actually got poaked from a spring that stuck through it. The frame was so uncomfortable/unbearable I actually chose to sleep on the floor and was much more comfortable sleep. I'm sure for the average traveler the hotel was fine but for my intentions and experience it wasn't worth the discounted rate of 79.99. I'm confident I could of had a better experience at another hotel at that price.
Room was clean and comfortable. Has perfect coffee/teamaker.
It was a large clean room next to where we needed to be. The front desk was not friendly at all. Barely spoke to us or even looked at us. We did not feel welcomed at all. Worst check in ever.... Felt like an inconvenience to her. Breakfast was poor.
The day manager who helped resolve our choice to check out early was very nice. The bed was comfortable. The couch was so uncomfortable you couldn't even sit in it. There was an unusual odor in the suite that was not pleasant but couldn't really figure out what it was. The rooms were outdated. The breakfast was a joke. Very skimpy!
Stayed for one night and was an excellent experience. Friendly staff, great hot breakfast, and clean.
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This hotel was perfect. The room had a full kitchen, living room area with a fireplace, and bedroom area. Lots of space. Very clean. The warm breakfast was a surpise too. This hotel has everything you need.
This guest did not leave comments about this hotel.
Comfortable beds. Good food at breakfast. Air Conditioner was very load. Woke up every time it went on. Bathroom door would not close tightly.
Rooms were very clean. The staff was friendly and helpful. An excellent place to stay if traveling with pets, though the added pet fee of $*/stay is a bit steep. The hotel is convenient to interstates and is in a nice, safe, well-landscaped business park setting. All rooms are smoke-free, which was a huge plus for our family. We will definitely stay there again.
The cleanliness of the rooms and housekeeping was very nice. You need a sign noting to NOT take your pets in to the dining area. There is nothing noted and I was rudely told to get my dog out of the eating area (I wasn't where the food was, only where you sit out near the lobby).
Breakfast selection was good and was close to gym and driving range
Very efficient, clean & friendly The bed was a little too hard for our liking, but the pillows were great
excellent front desk
This is why I love Hampton Inn. You can count on impeccable cleanliness, a very comfortable, well furnished room and little unnecessary extras. I was in town on business and initially went barebones, staying at a competing "comfort in simplicity" chain for two days, trying to save a few bucks. It was not worth it! My room was tropical hot, and I couldn't control the temperature and the wifi was spotty at best... Then the latest winter storm front stranded me in Raleigh for two more days. To dampen the aggravation of Travel Hell, I decided to upgrade myself to a Hampon Inn for the extra two nights. Once I checked into the Hampton, everything got instantly better. The location is great. Several restaurant choices, the beltway within striking distance, and stores across Tryon road for all the stuff you didn't bring because you thought you'd be home by now. When I checked in, the complimentary cookies and very good fix-it-yourself coffee helped me to "reset" when I got to my room. When I logged into the wifi, I found Hampton now offers a five dollar premium wifi option (above the complimentary wifi) for those willing to pay for a faster, more reliable connection. Today, a fast, reliable internet connection is as essential as hot water! Of course, my room was impeccably clean; and everything was in great condition. Having seen the stark difference, I'm a fan of Hampton Inn for business travel going forward. I wanted a cookie every evening :-) but didn't see them my second night.
Yes... The fact that we had to leave 1 day before our time was up( due to a family emergency).... we stayed a total of 9 nights (not the 10 booked) and they could not do anything!
Great for the money everything was clean quiet place very friendly staff WiFi is slow like dial up you can pay for faster Internet
Close to Amphitheatre. Desk clerk was professional and polite.
I will stay here again when I need a room on this side of town. The only problem was thr dirty refrigerator.
broken equipment, neighbors were very loud - I could hear everything. Prostitutes and questionable people roaming the halls. It seems this place was also used as housing for some people. Fire alarms went off early in the morning.
Hotel was very clean and staff very helpful; will be staying here again on my next visit to Raleigh.......Very inpressed